Description : A solution to a problem that is arrived at through an unstructured process of decision making is called a………….. (a) Bounded rationality ; (b) Non-programmed decision ; (c) Programmed decision ; (d) Uncertainty
Last Answer : (c) Programmed decision ;
Description : What is span of control? (a) empowering lower-level employees (b) concentrating decision-making on one specific point in the organization (c) centralization (d) number of subordinates a manager can effectively direct
Last Answer : (d) number of subordinates a manager can effectively direct
Description : The decision making model which emphasises that organisations contain diverse interest groups who will bargain about goals and alternative actions, often with incomplete information is known as the ... model ; (c) Administrative or incremental model ; (d) Computational and rational model
Last Answer : (b) Political model ;
Description : A manager who is helping a customer return some shoes they purchased last week is dealing with what type of decision? (a) Non-programmed decision ; (b) Uncertainty ; (c) Bounded rationality ; (d) Programmed decision
Last Answer : (d) Programmed decision
Description : Which of the following best expresses the difference between programmed and non-programmed decisions? (a) Occur under certainty or risk; occur under uncertainty or ambiguity (b) Made by managers ... rules cannot be developed (d) Have computer routines developed for them; are not computerized
Last Answer : (c) Handled with decision rules; decision rules cannot be developed
Description : When we classify managers according to their level in the organization they are described as _______. (a) Functional, staff and line managers (b) Top managers, middle managers and supervisors (c) High level and lower level managers ; (d) General managers and administrative managers
Last Answer : (b) Top managers, middle managers and supervisors
Description : Division of labor, authority hierarchy, formal selection, formal rules and regulations, impersonality, and career orientation are all features of: (a) Weber's ideal type bureaucracy. ; (b) General administrative theory. (c) Fayol's principles of management. ; (d) Taylor's principles of management.
Last Answer : (a) Weber's ideal type bureaucracy. ;
Description : The Strategic Management process should be addressed only by top-level Executives. Mid-level and Low-level Employees are best equipped to implement Co’s Strategies
Last Answer : False
Description : Hawthorne studies A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct
Last Answer : Studied the relationship of lighting levels to worker productivity.
Description : The Management Science Approach . A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. ... quantitative techniques to improve management decision making. D. None of these options is correct
Last Answer : Involves the use of quantitative techniques to improve management decision making.
Description : Strategists are usually found in higher levels of Management and have considerable Authority for decision making in the Firm
Last Answer : True
Description : Hawthorne studies A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct.
Description : The Management Science Approach . A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. ... quantitative techniques to improve management decision making. D. None of these options is correct.
Last Answer : Involves the use of quantitative techniques to improve management decision making
Description : The General Manager‟s meeting was most likely a result of the following management function: (a) Organizing ; (b) Planning ; (c) Decision-Making ; (d) Controlling
Last Answer : ; (c) Decision-Making ;
Description : Strategic management can be defined as: a) a process of setting written long-term profit plans for the organization. b) a process of measuring performance of the organization. c) a process of operational planning. d) a process of setting long-term direction for the organization
Last Answer : a process of setting long-term direction for the organization
Description : Which of the following is NOT a major element of the strategic management process? A. Formulating strategy B. Implementing strategy C. Evaluating strategy D. Assigning administrative tasks
Last Answer : Assigning administrative tasks
Description : Which of the following is NOT a major element of Strategic Management process? A. Formulating Strategy B. Implementing Strategy C. Evaluating Strategy D. Assigning administrative Tasks
Last Answer : Assigning administrative Tasks
Description : ----------------- is the use of scientific method to define the “one best way” for a job to be done. (a) Scientific management ; (b) Bureaucratic management ; (c) Administrative management (d) Management
Last Answer : (a) Scientific management ;
Description : The following four different approaches to management thinking were developed in the first half of the 20th century: (a) Scientific management, general administrative, quantitative, and ... . (d) Systems approach, scientific management, general administrative, and organizational behaviour.
Last Answer : (b) Scientific management, general administrative, quantitative, and organizational behavior.
Description : Which structure breaks down departmental barriers and decentralizes decision-making to the level of the work team? (a) Boudaryless ; (b) Feminine ; (c) Team ; (d) Virtual
Last Answer : ; (c) Team ;
Description : Which of the following is considered a primary reason for creating an internal audit department? a. To safeguard resources entrusted to the organization. b. To evaluate and improve the ... 's decision making. d. To relieve management of the responsibility for establishing effective controls
Last Answer : To evaluate and improve the effectiveness of control processes.
Description : Select the incorrect statement. Harrison and Pelletier argued that managers should learn to avoid ... (a) Treating decisions with uncertain outcomes as though they had predictable results (b) ... and non-routine decisions. (d) Treating ad-hoc decisions as though they were everyday occurrences
Last Answer : (c) Mixing routine and non-routine decisions.
Description : As a manager moves to higher positions in an organisation the ability to make ______ becomes ______ important. (a) Non-programmed; more ; (b) Programmed; more ; (c) Non-programmed; less (d) Programmed; much more
Last Answer : (a) Non-programmed; more ;
Description : In a highly formalized organization, job behaviours are relatively (a) Non programmed ; (b) Non-existent ; (c) Programmed ; (d) Discretionary
Last Answer : ; (c) Programmed ;
Description : When a subordinate or lower level manager passes information or offers suggestions to higher level management, they're using which level of communication? (a) Upward communication ; (b) Downward communication ; (c) Lateral communication (d) Diagonal communication
Last Answer : (a) Upward communication ;
Description : The process of identifying the probability of occurrence of a natural hazard of a given intensity at a specific location based on an analysis of natural processes and site conditions is termed as- (a) Disaster calculation (b) Hazard Assessment (c) Hazard calculation (d) None of the above
Last Answer : (b) Hazard Assessment
Description : Functional benchmarking involves: a) benchmarking your competitors. b) benchmarking global competitors in your industry. c) benchmarking organizations with regards to specific business activities ... d) benchmarking other multinational firms with similar corporate strategies or similar customers
Last Answer : benchmarking organizations with regards to specific business activities or processes
Description : The ____________________ and ____________________ manage the supplier relations, monitor the vendor activities and manage the supplier quality in an organisation. A. Supplier management, ... processes C. Supplier management, control processes D. Supplier maintenance, customisation processes
Last Answer : C. Supplier management, control processes
Description : All of the following decisions fall within the scope of operations management except for…… (a) financial analysis ; (b) design of products and processes (c) location of facilities ; (d) all of the above fall within the scope of operations management
Last Answer : (a) financial analysis ;
Description : Taylor and Deming would have both agreed that (a) Whirlpool's global strategy is a good one (b) Eli Whitney was an important contributor to statistical theory (c) Management must do more to ... be improved (d) The era of Operations Management will be succeeded by the era of scientific management
Last Answer : (c) Management must do more to improve the work environment and its processes so that quality can be improved
Description : Many sophisticated techniques or tolls are useful in decision-making. Which of the following is a tool that helps managers figure out how much to produce and points out the relationship between revenues, ... Marginal analysis ; (b) Breakeven analysis ; (c) Ratio analysis ; (d) Financial analysis
Last Answer : (b) Breakeven analysis ;
Description : ___________shows the management structure of an organization. (a) Hierarchy ; (b) Decision Tree ; (c) Incremental Model ; (d) Satisfying model
Last Answer : (a) Hierarchy ;
Description : Which of the following could be defined as a multinational company? A. A firm that owns shares in a foreign company but does not participate in the company's decision making. B. A UK based internet ... origin. D. A finance company transferring its HQ and all its activities from the UK to the US.
Last Answer : A firm owning a chain of supermarket outlets outside its country of origin.
Description : Sunk costs are: (a) relevant for decision making (b) Not relevant for decision making (c) cost to be incurred in future (d) future costs
Last Answer : (b) Not relevant for decision making
Description : The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization? (a) A postal service interaction ; (b) A brainstorming session ; (c) A nominal discussion (d) An electronic meeting
Last Answer : (d) An electronic meeting
Description : _________ concluded that managers perform 10 interrelated activities that relate to decision making, using information and interpersonal relationships. (a) Mintzberg ; (b) Abraham Maslow ; (c) Robert Owen ; (d) Henri Fayol
Last Answer : (a) Mintzberg ;
Description : A ______ organizational structure is the simplest form and has clear lines of authority and ease of decision making. (a) Horizontal ; (b) Line ; (c) Vertical ; (d) Staff
Last Answer : (b) Line ;
Description : The jackpot on a gaming machine has not 'dropped' for several weeks. Believing that the payout is imminent, a gambler feeds coins steadily to the machine. What does this behavior ... ) A display of overconfidence (c) Decision making under uncertainty ; (d) Changing subjective probabilities
Last Answer : (a) Escalation of commitment ;
Description : In the context of decision making, which of the following best describes a heuristic? (a) A rule that a person relies upon to assess or categorise choices. (b) One of many personal learned rules that a ... uses when making a decision. (d) An attitude that prefers to look at a question as a whole.
Last Answer : (b) One of many personal learned rules that a person applies in the process of decision making.
Description : The overall process of decision making in, for example, staff selection includes which of these stages? (a) Deciding which candidate to appoint ; (b) Identifying the need for a new member of staff (c) Agreeing the job specification ; (d) All of the above
Last Answer : The overall process of decision making in staff selection typically includes the following stages: Identifying the need for a new member of staff: This involves determining the reasons for the need ... in a systematic manner to ensure a fair and effective decision-making process in staff selection.
Description : Which of the factors listed below is not a reason for decision making in organizations being a complex process? (a) People have to make decisions in a historical context (b) Several ... range of possible outcomes (d) Factors in the current context of the organization affect the decision
Last Answer : (c) Modern information systems enable people to evaluate a range of possible outcomes
Description : Centralization refers to……….. (a) The degree to which decision-making is concentrated at a single point in the organization (b) The development and maintenance of power in the organization (c) The decision-making process (d) The geographic dispersion of an organization
Last Answer : (a) The degree to which decision-making is concentrated at a single point in the organization
Description : __________ is not one of the eight steps in the decision making process. (a) Identifying the problem ; (b) Analyzing alternative solutions (c) Implementing the decision ; (d) Delegating the decision making
Last Answer : (d) Delegating the decision making
Description : The decision-making model consists of four styles: directive, analytic, behavioral and _______________. (a) Conceptual ; (b) Intuitive ; (c) Group interaction ; (d) Laggard
Last Answer : (a) Conceptual ;
Description : The ______________ style of leadership is where the focus of power is with the manager. The manager alone exercises decision-making, authority and the control of rewards or punishments. (a) democratic (b) ... a decision to pass the focus of power to members but is readily available if neede(d)]
Last Answer : (c) authoritarian
Description : Which of the following is a method that can be used to overcome the tendency toward conformity in group decision-making? (a) Brainstorming ; (b) Nominal group technique ; (c) Groupthink ; (d) Electronic meetings
Last Answer : (a) Brainstorming ;
Description : Which of the following best describes the operational audit? a. It requires the constant review by internal auditors of the administrative controls as they relate to operations ofthe company. b. It ... attempts and is designed to verify the fair presentation of a company's results of operations.
Last Answer : It concentrates on seeking out aspects of operations in which waste would be reduced by the introduction of controls
Description : Indian National Tsunami Warning System became operational in? a. 2003 b. 2007 c. 2009 d. 2012
Last Answer : b. 2007
Description : This following is not a strategy for creating a sustainable competitive advantage; A. Operational efficiency B. Lock-In C. Leap-frog D. All of these are valid options
Last Answer : Leap-frog