Legal and General Insurance uses "the umbrella" to communicate protection to its
customers. This illustrates the company's attempt to help customers understand the service
by:
A)emphasising tangible cues in promoting the service.
B)personal selling of the service.
C)utilising publicity techniques to enhance the service.
D)distributing the service directly through television.

1 Answer

Answer :

A)emphasising tangible cues in promoting the service.

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