The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.

The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.
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 (d) group performance.
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Last Answer : (b) dysfunctional

_____ conflict hinders group performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional

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Last Answer : (d) Dysfunctional 

_____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional

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Conflict is functional if it: (a) supports the goals of the group. (b) is satisfying to the individual members of the group. (c) causes group members to argue. ; (d) causes turnover.

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Last Answer : (a) supports the goals of the group.

Which of the following is a stage in the conflict process? (a) functional conflict (b) dysfunctional conflict ; (c) hindering conflict ; (d) incompatibility

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The human relations view of conflict argues that conflict is: (a) an inevitable outcome in any group. (b) always a positive force in determining group performance. (c) always a negative force in determining group performance. (d) necessary for effective group performance.

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The ______ view of conflict argues that conflict indicates a malfunctioning within the group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional

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Calculate workers left and discharged from the following: Labour turnover rates are 20%, 10% and 6% respectively under Flux method, Replacement method and Separation method. No. of workers replaced during the quarter is 80. (a) 112 (b) 80 (c) 48 (d) 64

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Last Answer : (a) reward dissent and punish conflict avoiders.

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Calculate the labour turnover rate according to Separation method from the following: No. of workers on the payroll: - At the beginning of the month: 500 - At the end of the month: 600 During the month, 5 workers left, 20 workers were discharged and 75 workers were recruited. Of these, 10 workers were recruited in the vacancies of those leaving and while the rest were engaged for an expansion scheme. (a) 4.55% (b) 1.82% (c) 6% (d) 3%

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Labour turnover means: (a) Turnover generated by labour (b) Rate of change in composition of labour force during a specified period (c) Either of the above (d) Both of the above

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Which role in a group setting contributes to the social-emotional bonding of members and the group's overall success? (a) Facilitative/building role ; (b) Individualizing ; (c) Maintenance ; (d) Blocking

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A group of employees with expertise in a variety of specialty areas who are brought together to work on a project or specific activity is a: (a) Cross functional team ; (b) Self-managed team ; (c) Virtual team ; (d) Problem-solving team

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The traditional view of conflict argues that conflict: (a) cannot be avoide(d) (b) indicates a malfunctioning within the group. (c) is good for a group. (d) improves productivity.

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