Standard procedure here too (Netherlands). Recently DHL and the Dutch postal services are also asking their customers whether they want to give up a secondary address (other than neighbors, or neighbors, or a supermarket), or a dedicated spot around the house (shed, basement, next to front door, on top of the garbage container, etc.). I make sure I am at home, and if that’s not possible I go pick it up at the supermarket (very rarely I have to go to my neighbors; vice versa much more often).