Description : Period within complaints should be prepared in case of VP, loss /damage of regd& ins article, other complaint related to inland post, miscarriage /destruction of postal order & SP is a) 12 month, 3 month, 6 month, ... 1 month, 6 month, 9 month, 2 month d) 6 month, 3 month3 month, 9 month, 1 month
Last Answer : a) 12 month, 3 month, 6 month, 12 month, 1 month
Description : Where the complaint alleges a defect in the goods which cannot be determined without proper analysis or test of the goods, the sample of goods forwarded to appropriate laboratory for laboratory test. Such types of case finding report within ______days a) 30 b) 40 c) 45 d) 60
Last Answer : c) 45
Description : No liability is also accepted for the loss of registered articles in the following cases a) In circumstanced beyond the control. b) When disposal of the article cannot be traced due to destruction of records in ... by post d) When sender has not made complaint within one year. e) All of the above
Last Answer : e) All of the above
Description : Mark the correct option relating to pension cases a) The continuity of an applicant's service cannot be established by the mere production of order of transfer issued at various time unless the receive the ... has to be issued by the competent authority in every case. d) All the above are correct
Last Answer : d) All the above are correct
Description : Where a trader or a person against whom a complaint is made or complainant fails or omits to comply with order made by commission a) Shall be punishable with fine shall not be less than two ... be less than two thousand rupees but which may be extend ten thousand rupees d) Both the B&C
Last Answer : d) Both the B&C
Description : Application for the payment of void MO should ordinarily be made within a) One year from the date of issue of the money order b) Two year from the date of issue of the money order c) Six month from the date of issue of the money order d) None of these
Last Answer : a) One year from the date of issue of the money order
Description : If any claim is preferred to , or objection made to the attachment of, any property attached under section 83 within a) 3 Months b) One month c) Six months d) One year
Last Answer : c) Six months
Description : Complaints concerning foreign MOs must be made within a period of a) 3 months from the date of issue b) Six month from the date of issue c) 1 year from the date of issue d) 2 year from the date of issue
Last Answer : c) 1 year from the date of issue
Description : A object for trace a bag or value payable or insured article mail during its course from the office of dispatch to the office of final destination is a a) Complaint b) Search Bill c) Delivery note d) None of these
Last Answer : b) Search Bill
Description : When the addressee of a damaged insured article refuses to take delivery a) The article should be returned to the sender duly protected in a pro bag b) Police complaint to be lodged c) Reported to Divisional office for further order d) Returned to RLO
Last Answer : a) The article should be returned to the sender duly protected in a pro bag
Description : An appeal filed before the State commission or the national commission shall be heard as expeditiously as possible and an endeavour shall be made to finally dispose of the appeal within the period of a) ... 30 days from the date of admission d) 90 days from the date of admission the complaint
Last Answer : a) 90 days from the date of admission
Description : Every complaint shall be heard as expeditiously as possible and endeavour shall be made to decide the complaint within a period of ____from the date of receipt of notice by opposite party where the complaint does not require ... 5 months b) 45 days, 90 days c) 30 days, 90 days d) None of these
Last Answer : a) 3 Months, 5 months
Description : The yearly village return MS-88 in the month of ____ of each year should be kept by ______showing the number of articles of all sorts received for delivery in each village within the jurisdiction ... of the circle c) Sub account assistant, Feb, Postmaster, divisional inspector d) None of these
Last Answer : c) Sub account assistant, Feb, Postmaster, divisional inspector
Description : A report made by a police officer in a case which discloses a commission of a non cognizable offence after investigation shall deemed to be (a) Police report (b) Charge sheet (c) Complaint (d) Final report
Last Answer : (c) Complaint
Description : Complaint means allegation in writing made by a complainant that a) An unfair trade practice or restrictive trade practice has been adapted by any traders or service provider b) The goods bought by him ... the services mentioned in the complaint a price in excess of the price d) All the above
Last Answer : d) All the above
Description : On the _____ of the each month a statement of cases pending at the end of the preceding month should be prepared by_____ in form______in duplicate by meant of carbonic paper, the top copy being retained for office ... , Supdt of post office c) 10th , HRO, Cpt3, Head of the circle d) None of these
Last Answer : d) None of these
Description : _________ must make a point of knowing the names of his subordinates who are likely to retire within the six month from__________ and from___________. a) The Head of the office, Jan to Jun, Jul to Dec b) The Supdt of ... Apr to Sep, Oct to Mar c) IPOs/IRM, Apr to Sep, Oct to Mar d) None of these
Last Answer : b) The Supdt of post office/First class postmaster, Apr to Sep, Oct to Mar
Description : No appeal against such alternative will lie to a higher authority unless it is submitted within the usual time limit of _______ from the date of communication a) Three months b) Six month c) One year d) One month
Last Answer : b) Six month
Description : The claim of payment of any arrears due in respect of a deceased pensioner should be within ------------- a. One month b. Six Month c. One Year
Last Answer : b. Six Month
Description : The right of government servant to TA including Daily allowance is forfeited or deemed to have been relinquished within ------------- from the date on which it becomes due. a. Six month b. One year c. 18 months
Last Answer : b. One year
Description : Mark the correct option relating to Protected saving scheme a) Twenty four months have been elapsed from the date of opening the account and during the said period all the month installments have been paid ... The claim applied for within one year of the death of the depositor e) All the above
Last Answer : e) All the above
Description : Redirection fee of parcels within delivery area /original address and sender in case of unclaimed parcel is a) 9/- b) 6/- c) 3/- d) free of cost
Last Answer : d) free of cost
Description : The District forum, the State commission or The National commission shall not admit a complaint unless it is filed within a) Two years form the date on which the cause of action has been arisen b) One ... c) Three years form the date on which the cause of action has been arisen d) None of these
Last Answer : a) Two years form the date on which the cause of action has been arisen
Description : Recorded delivery fee and intimation fee is a) 3, 4 b) 5,6 c) 2,1 d) None of these
Last Answer : c) 2,1
Description : On the application of the complainant or of its own motion, the national commission may, at any stage of the proceeding in the interest of justice, transfer any complaint pending a) The district ... to another state commission c) The district forum of within the state d) Above A& B only
Last Answer : d) Above A& B only
Description : Jurisdiction of State commission is a) Complaint where the value of the goods or services and compensation, if any claimed exceeds Rs 20 Lac b) Complaint where the value of the goods or services and compensation ... , if any claimed exceeds Rs 20 Lac but does not exceed one crore e) C& D only
Last Answer : e) C& D only
Description : The complaint shall ordinarily be decided within a) Twenty one days from the date on which the complaint was received b) Thirty days from the date on which the complaint was received c) Forty five days from the date on which the complaint was received d) No time limit
Last Answer : a) Twenty one days from the date on which the complaint was received
Description : Every postmaster or record clerk, as the case may be, should at least once in every _______, count and examine the bags of his office and satisfy himself that they are correct and in once in serviceable ... that bags of suitable sizes are kept in stock a) Month b) Quarter c) Six month d) Year
Last Answer : b) Quarter
Description : Authority to whom complaint should be addressed a) Local Supdt.and PM in case first class PO. b) HOC c) DG Posts d) PMG
Last Answer : a) Local Supdt.and PM in case first class PO
Description : In case advance not drawn for LTC , the officials are liable to submit their claim within a. One month b. three month c. One year
Last Answer : b. three month
Description : Government Servant official life should be recorded in ------- and every ------------ government servant shall get copy of this book a. PF, month b. Service Book , Year c. CR, Year
Last Answer : b. Service Book , Year
Description : Mark the correct option a) TD accounts cannot be closed prematurely before 6 months from the date of opening of account. b) Where a deposit in 1, 2, 3 or 5 year account is withdrawn prematurely after 6 month ... than the rate specified for 1 , 2 or 3 years as the case may be. d) All the above
Description : The first appellate authority should decide on first appeals a) Within the 30 days from the receipt of the firs appeals b) In less number of days that the PIO concerned took to take a decision on the ... Within 45 days from the date of receipt of the appeal , if reasons are recorded d) Both A&C
Last Answer : d) Both A&C
Description : Window delivery will be made in case of insured article vale is more than a) 500 b) 100 c) 200 d) No limit
Last Answer : a) 500
Description : Any act or omission made punishable by any law for time being in force is called a) Allegation b) Inquiry c) Complaint d) Offence
Last Answer : d) Offence
Description : Any allegation made orally or in writing to a magistrate, with view to his taking action under this code, that some person, whether known or unknown has committed an offence but not include a police report a) Complainant b) Report c) Complaint d) None of these
Last Answer : c) 2(e)
Description : If the proclaimed person does not appear within the time specified in the proclamation a) The property under the attachment shall be at the disposal of the state Govt. b) The property shall not ... be sold until objection made under sec 84 has not been disposed. e) All the above
Description : Article except VP addressed as “ Postal Restante” are detained in the PO of delivery for the period not exceeding a) Seven days b) Three month c) One month d) Fifteen days
Last Answer : c) One month
Description : Any person aggrieved by an order made by the State commission may prefer an appeal such order to the National commission within a) 60 days b) 90 days c) 1 month d) Thirty days
Last Answer : d) Thirty days
Description : Any person aggrieved by an order made by the District forum may prefer an appeal such order to the State commission within a) 60 days b) 90 days c) 1 month d) Thirty days
Description : Enquiries regarding BPO & IPO will be normally considered if made a) Within 6 month from the date of purchase of the order b) Within 1 year from the date of purchase of the order c) Within 1 1/2 year from the date of purchase of the orde d) None of the above
Last Answer : b) Within 1 year from the date of purchase of the order
Description : In case of failed ATM transactions, if the amount is not credited to customer‟s account within 7 working days from the date of receipt of the complaint. Banks have to pay compensation at the rate of Rs.________ per day. A. 150 B. 200 C. 100 D. 10 E. 50
Last Answer : C. 100 Explanation: Reconciliation of failed transactions at ATMs – For any failure to re-credit the customer‘s account within 7 working days from the date of receipt of the complaint, the bank will pay compensation of Rs.100/-, per day, to the aggrieved customer.
Description : All article of correspondence originally received for delivery in India by foreign post may be redirected to revised address a) Only within India b) Only to foreign countries served by foreign post c) Any ... by India post or any country or place served by foreign post d) To be returned to RLO
Last Answer : c) Any place served by India post or any country or place served by foreign post
Description : No redirection fee is charge on redirection of a parcel a) If the revised address of the addressee is within the same delivery office b) If the revised address of the addressee is within the same post ... address within the delivery area of the office or within the same post town d) All the above
Description : Mark the correct option: a) Surface mail items received from any country for delivery in India may be redirected to any place within India. b) First class mail surcharge or un surcharged are eligible ... by the surface mail without any charge for the redirection. d) All of the above are correct
Last Answer : d) All of the above are correct
Description : A damaged article should be returned to the sender duly protected if its addressee does not attend the Post office to take its delivery within: (A) 2days of the date of notice (B) 3 days of the date of notice (C) 7 days of the date of notice (D) 10 days of the date of notice
Last Answer : (C) 7 days of the date of notice
Description : Whoever holds out any threat of injury to any public servant, or to any person in whom he believes that public servant to be interested shall be punished with imprisonment of either description for a term which may ... fine or with both. a) Six month b) Three month c) One year d) Two year
Last Answer : a) Six month, One thousand
Description : Disobedience to order duly promulgated by public servant shall be punished with imprisonment of either description for a term which may extend to ____ , or with fine which may extend to ___ rupees, or with ... six hundred b) Three month, five hundred c) One month, two hundred d) None of these
Last Answer : c) One month, two hundred
Description : Whoever, being bound by law to render or furnish assistance to any public servant in the execution of his public duty, intentionally omits to give such assistance, shall be punished with simple imprisonment for ... hundred b) Three month, five hundred c) One month, two hundred d) None of these
Description : Whoever voluntarily obstructs any public servant in the discharge of his public functions, shall be punished with imprisonment of either description for a term which may extend to ____ , or with fine which may ... hundred b) Three month, five hundred c) One month, two hundred d) None of these
Last Answer : b) Three month, five hundred