Full quality management is a management system for an organization that is established with the intention of long term successful survival through the participation of all its members and customer satisfaction and brings benefits to all members and society. TQM can be applied to any type of organization although it is primarily designed for the manufacturing sector. From a customer perspective, TQM is based on quality management. Quality is about meeting or exceeding the needs and desires of the customers for the product or service. It can have many features and qualities. Such as - performance , credibility , durability , sense of responsibility , reputation and beauty, etc.