answer:It’s one of 2 things: 1— Bad hardware 2— Bad software In Nokia’s case, it’s a combination of both, but their software is to blame more. Interestingly, though, cheap black&white Nokia phones are much much much better than the new Nokia “smart” phones in terms of stability, hardware reliability, and battery life. Think about it: Why would a company make a crappy phone on purpose? If they made perfect phones, you wont be buying a new phone any time soon, right? Now apply that to almost every other company out there. See why so many things are just crappy? ;)