If you forget bKash PIN or password, follow three simple steps to reset your password or PIN: 1) Call 16247 2) Prove your bKash wallet ownership with some information to customer service representative 3) After receiving PIN reset SMS * 246 # Reset your PIN by dialing. To reset your PIN anytime from 8am to 10pm, please contact the bKash helpline number 16247. Or , contact the bKash Customer Center with a photocopy of your mobile handset , Photo ID card and Photo ID card. To know the address of bKash Customer Center visit: www.bkash.com/bn/support/contact-us Be careful not to reveal your secret PIN number to anyone. Thanks l