* Reasonable rent * Good response-time when I report concerns * Flexibility with things like guests, pets, etc. * Non-invasive rules (there should be some to keep the place nice, but not overly restricting) * Good neighbors (if you manage multiple apartments, perhaps look at the screening process to ensure you get a good group of tenants that work well together). * Good upkeep of building/apartment * No unannounced visits (I know my landlord has a key, but as long as I pay and cause no concern, I believe I’m entitled to my privacy)