What would cause a new computer to not accept software installs and uninstalls?

1 Answer

Answer :

It sounds like he logged in with the “Guest” account instead of the “Administrator” account. In order to install or uninstall, he needs the proper privileges to do so. When he first turned on the computer he would have been prompted to enter an Administratrator password. He should try switching to that account using the “User Accounts” menu in the control panel.

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