Question

Programs and Safe Mode won't run, Rundll32.exe won't close?

Answer 1

Are you actually inducing your PC to go to Safe Mode using F8 key at System Boot. This is sometimes difficult to achieve if you’re not used to doing it. If you’re able to boot normally to Windows XP then you can alter your boot mode using System Configuration Utility, sometimes called “msconfig”. This is rated as an easy task. Follow the instructions below: 1.Click on Start and then Run. 2.In the text box in the Run window, type msconfig and click OK. This will open the System Configuration Utility program. Note: Do not make changes in the System Configuration Utility other than those outlined here to avoid causing serious system issues. This utility controls a number of startup activities other than those involved with Safe Mode. 3.Click on the BOOT.INI tab located at the top of the System Configuration Utility window. 4.Check the checkbox next to /SAFEBOOT and click OK. 5.You will then be prompted to either Restart, which will restart the PC immediately, or Exit Without Restart, which will close the window and allow you to restart the PC manually. 6.After the restart, the PC will automatically boot into Windows XP Safe Mode. Note: Windows XP will continue to boot into Safe Mode until the System Configuration Utility is configured to again boot normally. 7.When your work in Safe Mode is complete, click on Start and then Run. Type msconfig in the text box and click OK. This will again open the System Configuration Utility program. 8.Choose the Normal Startup radio button and click OK. 9.You will then be prompted to either Restart, which will restart the PC immediately, or Exit Without Restart, which will close the window and allow you to restart the PC manually. 10.After the restart, the PC will boot into Windows XP normally and will continue to do so. OK, now that you’re in SAFEMODE, you will need to RESTORE your system to an earlier time when your PC was working like it should. Let the System Restore function do its thing and when it Reboots back to SafeMode, go ahead and run your AntiVirus scans. Make sure that your McAfee virus definitions are up-to-date. I would suggest doing more than 1 scan just to make sure that all virus have been detected. Personally, I would use 3 different antivirus/anti-malware apps to clean an infected system.