answer:Aside from the most truthful answer (only the asker really knows), here are some possibilities (in no particular order): 1. A person who just found out about an illness might be looking for support, but doesn’t really know how to say that directly. 2. A person may want to get as much information as possible before making a decision, and that might mean getting first-hand experiences from other people. 3. Some people just don’t want to go to the doctor unless they’ve exhausted all other efforts to find answers. 4. Maybe they aren’t able to make an appointment at any given moment (the office is closed, etc.), and they are worried and are looking for a constructive way to alleviate their fear. 5. The days of going to the doctor when you feel sick are over, and people often have to deal with whatever the issue is either until they actually see the doctor or are weighing whether or not it’s worth all the money they would have to pay to see the doctor. (I work at a very large, Fortune 500 company, and our only health insurance option is an HDHP, so I have to pay for everything that’s not preventative care until I reach a $1500 deductible each year.) I’m not saying these reasons are valid, but may be reasonable under certain conditions.