answer:This is pretty vague. I assume by UGC you mean User Generated Content. This can of course take any number of forms, and the most powerful form would depend completely on what type of business you’re talking about. There is no one-size-fits-all. Questions like this are what lead us to exchanges like this: Business-Type: “We need a wiki! Now! Get me a wiki!” Tech Person: “Okay, what for?” BT: “I don’t know, I don’t know what a wiki is, but I read that they’re big, so we need one. Can you do that today? Also, can we have a web 2.0?” TP: “I quit.”