answer:From this source 2. “We’ll shop ‘til you drop your wallet.” Department stores typically do not charge shoppers for in-store personal-shopping services. Yet because most personal shoppers work on commission, “You will definitely feel pressured to buy something,” says Michelle Madhok, CEO of SheFinds.com, who worked as a personal shopper for Nordstrom early in her career. Nordstrom spokesman John Bailey says the service is designed to create a stress-free shopping environment: “We never want our customers to feel pressured to buy something,” he says.