answer:Change all your passwords and IMO take a pass on Kroll…. We have reviewed Identity Theft Shield and found that it offers solid identity theft recovery support for victims but takes no steps to protect their subscribers from having their identities stolen in the first place. They also had this to say… We’re sorry, but we’re no longer reviewing this service his could be for many reasons but some of the most common are that the product has been discontinued or we no longer recommend it. Please see our comparisons and reviews of similar services below for our top-ranked alternatives: Link for review of ID Theft services