Description : The following four different approaches to management thinking were developed in the first half of the 20th century: (a) Scientific management, general administrative, quantitative, and ... . (d) Systems approach, scientific management, general administrative, and organizational behaviour.
Last Answer : (b) Scientific management, general administrative, quantitative, and organizational behavior.
Description : ______ is discretionary behaviour that is not part of an employee‟s formal job requirement, but that promotes the effective functioning of the organization. (a) Productivity ; (b) Motivation ; (c) Organizational citizenship ; (d) Organizational behavior
Last Answer : (c) Organizational citizenship ;
Description : When describing Organizational Culture, some Mgt Thinkers use expressions such as ------- the way things are around here . In relation to this statement, which of the following is the ... in Control Systems so that the culture changes D. To make structural changes so that the culture changes
Last Answer : To investigate the taken-for-granted aspects of the culture
Description : Organizational Culture has largely been created by previous Management actions and decisions, so can be changed in the future “. The statement is --------------- : A. False B. True C. May be D. None of these
Last Answer : True
Description : A technique to bring changes in the entire organization, rather man focusing attention on individuals to bring changes easily. (a) Organizational development ; (b) Organizational change ; (c) Organizational culture (d) Organizational conflicts
Last Answer : a
Description : All societal forces that affect values, actions and beliefs of different groups of people are altogether called A. expatriationB. repatriation C. culture D. economy
Last Answer : culture
Description : The inability of a person to recognize his or her own values, beliefs, and practices and those of others because of strong ethnocentric tendencies is termed a) cultural blindness. Cultural blindness ... by rules of behavior that are avoided, forbidden, or prohibited by a particular cultural group.
Last Answer : a) cultural blindness. Cultural blindness results in bias and stereotyping.
Description : Which of the following terms refers to Leininger's description of the learned and transmitted knowledge about values, beliefs, rules of behavior, and lifestyle practices that guide a ... transmitted characteristics. d) Subculture Subculture refers to a group that functions within a culture.
Last Answer : a) Culture Leininger was the founder of the specialty called transcultural nursing and advocated culturally competent nursing care.
Description : Which of the following statements defines culture? a) The learned patterns of behavior, beliefs, and values that can be attributed to a particular group of people. Included among ... . The classification of a group based upon certain distinctive characteristics describes the term ethnicity.
Last Answer : a) The learned patterns of behavior, beliefs, and values that can be attributed to a particular group of people. Included among characteristics that distinguish cultural groups are manner of dress, values, artifacts, and health beliefs and practices.
Description : A global consumer culture means that: a) cultural traditions and values are converging around the world. b) consumers are becoming very similar around the world. c) there is a world-wide demand for the same global brands. d) national cultures are disappearing around the world.
Last Answer : there is a world-wide demand for the same global brands
Description : The external environment factor that states: The values and culture that affect the way people feel about the organization they are in and about work itself is: (a) Sociological factors ; (b) Political factors ; (c) Economic factors ; (d) Psychological factors
Last Answer : (a) Sociological factors ;
Description : Tannenbaum and Schmidt‟s continuum of possible leadership behaviour identifies four main styles of leadership by the manager. What are they? (a) Commands, helps, joins and leads ; (b) Tells, sells, consults and joins (c) Tells, helps, joins and leads ; (d) Commands, sells, consults and resists
Last Answer : (b) Tells, sells, consults and joins
Description : ________________ is a set of competitive moves to achieve organizational objectives? A. Competitive Analysis B. Strategy C. Management D. None of the above
Last Answer : Strategy
Description : This strategy is an expression of desired strategic direction deliberately formulated & planned in terms of resource allocation, control systems, organizational structure etc. A. Intended strategy B. Realized strategy C. Emergent strategy D. None of these options are valid.
Last Answer : Intended strategy
Description : As per the VRIO framework, organizational resources must be…. A. Valuable, Rare, In-imitable and Organized. B. Variable, Reusable, Important and Organized. C. Volatile, Representative, Internal and Operational. D. None of these options is valid.
Last Answer : Valuable, Rare, In-imitable and Organized.
Description : This statement does not apply to ’Organizational Goals’ A. An observable and measurable end result B. 1 to 3 year, action statement C. Company philosophy D. S.M.A.R.T
Last Answer : Company philosophy
Description : As per the VRIO framework, organizational resources must be…. A. Valuable, Rare, In-imitable and Organized. B. Variable, Reusable, Important and Organized. C. Volatile, Representative, Internal and Operational. D. None of these options is valid
Last Answer : Valuable, Rare, In-imitable and Organized
Description : Why do alliances between a large Western multinational firm and an emerging economy firm often fail? a) The cultural gap between partners is too large. b) The partner objectives are very ... The company size of partners is very different. d) The organizational cultures of partners are different
Last Answer : The partner objectives are very divergent.
Description : The VRIO framework can be used to identify: a) a firm's resources and external opportunities. b) the organizational structure of multinational firms. c) a firm's technical resources. d) a firm's core competencies
Last Answer : a firm's core competencies
Description : Which one of the following does not influence Organizational Learning ? A. Awareness of wider environmental developments B. Knowledge of Competitor activity C. Reflecting on past actions D. Applying Activity Maps
Last Answer : Reflecting on past actions
Description : What is said to be the key factor in maintaining Organizational Growth ? [Hurst : 1995] A. Entrepreneurial Vision B. Planning C. Innovation D. Flexibility
Last Answer : Flexibility
Description : Strategic Mission ------------------ : A. Is a statement of a Firm's unique purpose & scope of Operations B. Is an internally focused affirmation of the Organizational, Societal and Ethical ... the Co. intends to compete D. Is developed by a Firm before the Firm develops it's Strategic Intent
Last Answer : Is a statement of a Firm’s unique purpose & scope of Operations
Description : The Strategic Management Process is ------------- : A. A set of activities that is guaranteed to prevent Organizational failure B. A process concerned with a Firm's Resources, ... D. A dynamic process involving the full set of commitments, decisions and actions related to the Company
Last Answer : A dynamic process involving the full set of commitments, decisions and actions related to the Company
Description : Various Organizational routines & processes that determines how efficiently and effectively the Organization transforms it’s inputs into outputs is called: A. Strength B. Core Competencies C. Capabilities D. Customer Value
Last Answer : Core Competencies
Description : Which of the following is the best explanation of business process reengineering? A. Redesigning the organizational structure of a business B. Redesigning workflow C. Redesigning products D. Transformation of business processes for more effective achievement of business goals
Last Answer : D. Transformation of business processes for more effective achievement of business goals
Description : -------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered ... group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration
Last Answer : (a) Managing Diversity ;
Description : What kind of organizational structure combines a vertical chain of command with horizontal reporting requirements? (a) Line authority ; (b) Matrix ; (c) Functional ; (d) Line-and-staff
Last Answer : (b) Matrix ;
Description : A ______ organizational structure is the simplest form and has clear lines of authority and ease of decision making. (a) Horizontal ; (b) Line ; (c) Vertical ; (d) Staff
Last Answer : (b) Line ;
Description : Conceptual skills relate to a manager‟s ability to (a) Take a strategic view of how parts of the organization function (b) Solve detailed problems in groups (c) Correctly evaluate organizational problems (d) Understand and interact effectively with others in the organization
Last Answer : (a) Take a strategic view of how parts of the organization function
Description : Organizational structure is made up of key elements. Which of the following is not one of these elements? (a) Span of control ; (b) Centralization ; (c) Decentralization ; (d) Co-ordination
Last Answer : ; (d) Co-ordination
Description : The three major types of forecasts used by business organizations are (a) strategic, tactical, and operational ; (b) economic, technological, and demand (c) exponential smoothing, Delphi, and regression ; (d) departmental, organizational, and territorial
Last Answer : (b) economic, technological, and demand
Description : An organizational design with low departmentalization, wide spans of control, authority centralized in a single person and little formalization are characteristics of ________. (a) Simple structure ; (b) Functional structure ; (c) Divisional structure ; (d) None of given option
Last Answer : (a) Simple structure ;
Description : Which of the following steps in the planning process should be completed before the others can be addressed? (a) Putting plans into action ; (b) Stating organizational objectives (c) Listing alternative ways of reaching objectives (d) Developing premises on which to base each alternative
Last Answer : (b) Stating organizational objectives
Description : When “yes” people are hired and promoted, _____ outcomes are likely to result. (a) improved organizational ; (b) functional ; (c) dysfunctional ; (d) better decisions
Last Answer : (c) dysfunctional ;
Description : Ansoff's matrix is useful for what? A. Integrating a business's marketing strategy with general strategic direction B. Establishing an editorial calendar for staff to follow C. Understanding buyer personas and buyer behaviour D. Hiring new staff and training them on marketing tactics
Last Answer : Integrating a business's marketing strategy with general strategic direction
Description : The ‘Contingency View’ in management A. is a management principle of motivation based on human behaviour B. Proposes that ‘one best way’ for all management action C. Recognizes that the appropriate management actions depend on the situation D. None of these options is correct
Last Answer : Recognizes that the appropriate management actions depend on the situation
Description : The ‘Classical View’ in management… A. is a management principle of motivation based on human behaviour B. Proposes that ‘one best way’ for all management action C. Recognizes that the appropriate management actions depend on the situation D. None of these options is correct.
Last Answer : Proposes that ‘one best way’ for all management action
Description : Hierarchy of Needs’, is a theory …. A. Of motivation based on human behaviour B. That proposes that ‘one best way’ for all management action C. Recognizes that the appropriate management actions depend on the situation D. None of these options is correct.
Last Answer : Of motivation based on human behaviour
Description : What is "strategic control"? a) Control over the production process within an organization, in the sense of determining how the employees of an organization perform their work. b) The ... production process within an organization, in the sense of determining how informal practices are performed.
Last Answer : Control over the means and methods on which the whole conduct of an organization depends.
Description : Which one of the following characteristics is part of the definition of a group? (a) unstable relationship ; (b) interdependent effort ; (c) personal accountability (d) independent behaviour
Last Answer : (b) interdependent effort ;
Description : In which stage of the conflict process does conflict become visible? (a) Illumination ; (b) Intentions ; (c) Behaviour ; (d) Cognition
Last Answer : (c) Behaviour ;
Description : Behaviour, power, and conflict are central areas of study for _____________. (a) Sociologist ; (b) Anthropologists ; (c) Social psychologists ; (d) Operations analysts
Last Answer : (a) Sociologist ;
Description : Another contingency model of leadership is the path-goal theory. This suggests that subordinates will see leadership behaviour as a motivating influence if (a) their effective performance will satisfy their needs ... support is provided (c) path-goal relationships are clarified ; (d) all the above
Last Answer : (d) all the above
Description : Contingency theories of leadership are based on the belief that (a) there is no single style of leadership appropriate to all situations (b) there is a single style of leadership ... the interactions between the variables involved in a leadership situation and patterns of leadership behaviour.]
Last Answer : (a) there is no single style of leadership appropriate to all situations