Description : You have decided to allow the conflict to exist so long as it doesn‟t hinder group performance. You will try to eliminate _____ conflict. (a) functional ; (b) dysfunctional (c) task ; (d) individualized
Last Answer : (b) dysfunctional
Description : _____ conflict hinders group performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (d) Dysfunctional
Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : Last month, Jennifer‟s department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict? (a) improved quality of decisions ; (b) creativity and innovation are stimulated (c) tensions are released ; (d) communication is retarded
Last Answer : (d) communication is retarded
Description : Which of the following is a stage in the conflict process? (a) functional conflict (b) dysfunctional conflict ; (c) hindering conflict ; (d) incompatibility
Last Answer : (d) incompatibility
Description : The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.
Last Answer : (d) group performance.
Description : Which of the factors listed below is not a reason for decision making in organizations being a complex process? (a) People have to make decisions in a historical context (b) Several ... range of possible outcomes (d) Factors in the current context of the organization affect the decision
Last Answer : (c) Modern information systems enable people to evaluate a range of possible outcomes
Description : Select the incorrect statement. Harrison and Pelletier argued that managers should learn to avoid ... (a) Treating decisions with uncertain outcomes as though they had predictable results (b) ... and non-routine decisions. (d) Treating ad-hoc decisions as though they were everyday occurrences
Last Answer : (c) Mixing routine and non-routine decisions.
Description : Organizational Culture has largely been created by previous Management actions and decisions, so can be changed in the future “. The statement is --------------- : A. False B. True C. May be D. None of these
Last Answer : True
Description : The Strategic Management Process is ------------- : A. A set of activities that is guaranteed to prevent Organizational failure B. A process concerned with a Firm's Resources, ... D. A dynamic process involving the full set of commitments, decisions and actions related to the Company
Last Answer : A dynamic process involving the full set of commitments, decisions and actions related to the Company
Description : _____ conflicts are almost always dysfunctional. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (c) Relationship ;
Description : What kind of organizational structure combines a vertical chain of command with horizontal reporting requirements? (a) Line authority ; (b) Matrix ; (c) Functional ; (d) Line-and-staff
Last Answer : (b) Matrix ;
Description : An organizational design with low departmentalization, wide spans of control, authority centralized in a single person and little formalization are characteristics of ________. (a) Simple structure ; (b) Functional structure ; (c) Divisional structure ; (d) None of given option
Last Answer : (a) Simple structure ;
Description : Decisions regarding which industries to compete in are the concern of: Select one: a. Functional level strategy b. Mergers and acquisitions. c. Business level strategy. d. Corporate level strategy
Last Answer : Corporate level strategy
Description : This statement does not apply to ’Organizational Goals’ A. An observable and measurable end result B. 1 to 3 year, action statement C. Company philosophy D. S.M.A.R.T
Last Answer : Company philosophy
Description : Conflict: (a) can be positively related to productivity. ; (b) is always dysfunctional. (c) can arise from diversity. ; (d) all of the above
Last Answer : (b) is always dysfunctional.
Description : Conflict is dysfunctional when it: (a) provides a medium to release tension. ; (b) reduces group cohesiveness. (c) fosters an environment of self-evaluation and change. (d) provides a means for releasing tensions.
Last Answer : (b) reduces group cohesiveness.
Description : _____ is an individual's capacity to influence decisions a) Span of control ; (b) Line authority ; (c) Staff authority ; (d) Power
Last Answer : Line authority
Description : Encouraging group leaders to maintain an ongoing minimum level of conflict is part of the _____ view of conflict. (a) functional ; (b)traditional ; (c)human relations ; (d) interactionist
Last Answer : (d) interactionist
Description : The _____ view of conflict argues that some conflict is absolutely necessary for a group to perform effectively. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (b) interactionist ;
Description : The _____ view of conflict argues that conflict is a natural and inevitable outcome in any group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (a) human relations ;
Description : Two reasons for mergers and acquisitions are a. to increase managerial staff and to minimize economies of scale. b. to reduce tax obligations and increase managerial staff. c. to create seasonal trends ... of a new sales force. d. to provide improved capacity utilization and to gain new technology
Last Answer : to provide improved capacity utilization and to gain new technology
Description : What business outcomes might be expected from moving to the cloud? 1. Improved agility 2. Operational resilience 3. Sustainable IT A. 1 only B. 2 Only C. All above D. 2 and 3 only
Last Answer : All above
Description : The theory that an employee will compare his or her job inputs and outcomes relative to others is called: (a) Employee Theory ; (b) Comparative Theory ; (c) Performance Theory ; (d) Equity Theory
Last Answer : (d) Equity Theory
Description : The first stage of the conflict process is called: (a) cognition and personalization. ; (b) behavior. ; (c) potential opposition or incompatibility. (d) outcomes.
Last Answer : (c) potential opposition or incompatibility.
Description : A _________ is a decision support tool that uses a tree-like graph or model of decisions and their possible consequences, including chance event outcomes, resource costs, and utility. a) Decision tree b) Graphs c) Trees d) Neural Networks
Last Answer : a) Decision tree
Description : ________________ is a set of competitive moves to achieve organizational objectives? A. Competitive Analysis B. Strategy C. Management D. None of the above
Last Answer : Strategy
Description : This strategy is an expression of desired strategic direction deliberately formulated & planned in terms of resource allocation, control systems, organizational structure etc. A. Intended strategy B. Realized strategy C. Emergent strategy D. None of these options are valid.
Last Answer : Intended strategy
Description : As per the VRIO framework, organizational resources must be…. A. Valuable, Rare, In-imitable and Organized. B. Variable, Reusable, Important and Organized. C. Volatile, Representative, Internal and Operational. D. None of these options is valid.
Last Answer : Valuable, Rare, In-imitable and Organized.
Description : As per the VRIO framework, organizational resources must be…. A. Valuable, Rare, In-imitable and Organized. B. Variable, Reusable, Important and Organized. C. Volatile, Representative, Internal and Operational. D. None of these options is valid
Last Answer : Valuable, Rare, In-imitable and Organized
Description : Why do alliances between a large Western multinational firm and an emerging economy firm often fail? a) The cultural gap between partners is too large. b) The partner objectives are very ... The company size of partners is very different. d) The organizational cultures of partners are different
Last Answer : The partner objectives are very divergent.
Description : The VRIO framework can be used to identify: a) a firm's resources and external opportunities. b) the organizational structure of multinational firms. c) a firm's technical resources. d) a firm's core competencies
Last Answer : a firm's core competencies
Description : When describing Organizational Culture, some Mgt Thinkers use expressions such as ------- the way things are around here . In relation to this statement, which of the following is the ... in Control Systems so that the culture changes D. To make structural changes so that the culture changes
Last Answer : To investigate the taken-for-granted aspects of the culture
Description : Which of the following is NOT one of the four layers of Organizational Culture ? A. Values B. Beliefs C. Behaviour D. History
Last Answer : History
Description : Which one of the following does not influence Organizational Learning ? A. Awareness of wider environmental developments B. Knowledge of Competitor activity C. Reflecting on past actions D. Applying Activity Maps
Last Answer : Reflecting on past actions
Description : What is said to be the key factor in maintaining Organizational Growth ? [Hurst : 1995] A. Entrepreneurial Vision B. Planning C. Innovation D. Flexibility
Last Answer : Flexibility
Description : Strategic Mission ------------------ : A. Is a statement of a Firm's unique purpose & scope of Operations B. Is an internally focused affirmation of the Organizational, Societal and Ethical ... the Co. intends to compete D. Is developed by a Firm before the Firm develops it's Strategic Intent
Last Answer : Is a statement of a Firm’s unique purpose & scope of Operations
Description : Various Organizational routines & processes that determines how efficiently and effectively the Organization transforms it’s inputs into outputs is called: A. Strength B. Core Competencies C. Capabilities D. Customer Value
Last Answer : Core Competencies
Description : Which of the following is the best explanation of business process reengineering? A. Redesigning the organizational structure of a business B. Redesigning workflow C. Redesigning products D. Transformation of business processes for more effective achievement of business goals
Last Answer : D. Transformation of business processes for more effective achievement of business goals
Description : ______ is discretionary behaviour that is not part of an employee‟s formal job requirement, but that promotes the effective functioning of the organization. (a) Productivity ; (b) Motivation ; (c) Organizational citizenship ; (d) Organizational behavior
Last Answer : (c) Organizational citizenship ;
Description : A technique to bring changes in the entire organization, rather man focusing attention on individuals to bring changes easily. (a) Organizational development ; (b) Organizational change ; (c) Organizational culture (d) Organizational conflicts
Last Answer : a
Description : -------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered ... group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration
Last Answer : (a) Managing Diversity ;
Description : A ______ organizational structure is the simplest form and has clear lines of authority and ease of decision making. (a) Horizontal ; (b) Line ; (c) Vertical ; (d) Staff
Last Answer : (b) Line ;
Description : Conceptual skills relate to a manager‟s ability to (a) Take a strategic view of how parts of the organization function (b) Solve detailed problems in groups (c) Correctly evaluate organizational problems (d) Understand and interact effectively with others in the organization
Last Answer : (a) Take a strategic view of how parts of the organization function
Description : Organizational structure is made up of key elements. Which of the following is not one of these elements? (a) Span of control ; (b) Centralization ; (c) Decentralization ; (d) Co-ordination
Last Answer : ; (d) Co-ordination
Description : The three major types of forecasts used by business organizations are (a) strategic, tactical, and operational ; (b) economic, technological, and demand (c) exponential smoothing, Delphi, and regression ; (d) departmental, organizational, and territorial
Last Answer : (b) economic, technological, and demand
Description : The following four different approaches to management thinking were developed in the first half of the 20th century: (a) Scientific management, general administrative, quantitative, and ... . (d) Systems approach, scientific management, general administrative, and organizational behaviour.
Last Answer : (b) Scientific management, general administrative, quantitative, and organizational behavior.
Description : Which of the following steps in the planning process should be completed before the others can be addressed? (a) Putting plans into action ; (b) Stating organizational objectives (c) Listing alternative ways of reaching objectives (d) Developing premises on which to base each alternative
Last Answer : (b) Stating organizational objectives