The rights given under COPRA for the redressal of grievances are as follows : (i) Right to safety : This is the right to be protected against the marketing of goods which are hazardous to health and life. (ii) Right to be informed : Consumers have the right to get all information about the product or service before making a choice or a decision. This will enable the consumers not to fall prey to the sellers tactics. (iii) Right to choose : Consumers the right to choose from amongst a variety of goods and services available in the market at competitive prices. (iv) Right to be heard : Every consumer’s complaints or grievances regarding any product or services will be considered. (v) Right to seek redressal : When consumers are cheated or exploited, they have a right to get claims settled against the manufacturer. (vi) Right to consumer education : A consumer can protect himself against various malpractices when he knows his rights and the remedies available to him.