How has a three-tier quasi-judicial machinery been Set-up for redressal of consumer disputes? -SST 10th

How has a three-tier quasi-judicial machinery been Set-up for redressal of consumer disputes? -SST 10th
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(i) A major step was taken in 1986 by the Indian government when it enacted the Consumer Protection Act, 1986, popularly known as COPRA.  (ii) A three-tier quasi-judicial machinery, popularly known as consumer courts, at the national, State and district levels has been set up to render free redressal to the consumers' disputes against any defective goods and deficient services  (iii) The consumer movement in India has led to the formation of various organizations locally known as Consumer Forums or Consumer Protection Councils. They guide consumers on how to file cases in the consumer court.  (iv) On many occasions, they also represent individual consumers in the consumer courts.  (v) These voluntary organizations also receive financial support from the government for creating awareness among the people. Thus, the Act has enabled us as consumers to have the right to represent in the consumer courts.
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