How is the consumer redressal process becoming cumbersome, expensive and time-consuming ? Explain. -SST 10th

How is the consumer redressal process becoming cumbersome, expensive and time-consuming ? Explain. -SST 10th
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Consumer redressal is becoming cumbersome: 1. Many times the consumer has to hire a lawyer and all the case proceedings are very time-consuming.  2. Most purchases are small retail purchases and absence of a cash memo is a problem of many transactions.  3. Existing laws don't have explicit directions about the compensation to be provided to the consumers.
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