It is not uncommon to have a laptop that has a few issues. Usually the cheaper ones will have more problems because they have parts that are out of date and have very little support for them. Acer is known to make several models of Laptops and Desktops that are rather cheap. Before buying a new laptop or desktop, you should read reviews from a variety of places. If the price seems too good to be true, it probably is… On the other hand, I have seen $2000 Sony Vaio’s come into the install bay of a retail place I used to work, and that Sony Vaio had more problems than any Acer I have ever worked on. So again, it is more likely to get a bad product that is cheap, but the same thing can happen with a product that is 2–3 times the price.