answer:Oh, that kind of confrontation! For some reason, I’m good at pursuing answers in terms of medical results, bureaucratic processes, etc. I guess it was just a matter of practice and just developing confidence. It’s much easier for me with people whom I do not know. I remind myself that they are paid to help people with questions like mine. I am very polite and respectful, but I do not present myself to them as if I’m asking for a favor. I fear/hate confrontation with friends and partners, however. Just gotta work consciously at that and do my best. Glad to see you back around here, by the way!