answer:There are so many browser, and versions of each of those, out there that it is difficult to be compatible with all of them. The bank’s primary concern is going to be security so they will get it working well with the most popular browser (IE) first. This in itself is a good thing. However, I imagine they could have held back their rollout of the new ‘look-and-feel’ until it worked on current versions of at least all the top few browsers (including chrome). Instead they gave you what I call state-of-the-art-nuisance. I sympathize with your frustration at this, I hope they get it working soon…