Description : I bought a 3.0 external WD hard drive, but when I plug it in, unfortunately I can't see the drive and so the winchester is useless. When I look at the device manager, I see this error message next to the USB device: "The device is not configured properly. (Code 1)" What can I do then?
Last Answer : This is clearly a driver problem. It's a bit strange, because the windows are usually recognized by the windows. Anyway, if you got some disk next to the hardware, install a driver about it ... to check if you have USB 3 on your motherboard, if its motherboard driver is properly installed.