answer:A couple of points. First you likely underestimating the number of jobs created by the automation. Programmers, repair techs, customer service reps, salesmen (OK everything has it’s drawbacks), maybe additional memory or hardware upgrades required, etc. If it is paperless, your probably looking at some kind of back up system or off site data storage, the list goes on. None of this helps your friend and that’s truly unfortunate. But the truth is, the old paradigm of the office secretary is gone. Typing and filing is simply not enough to get a good job anymore. When the automobile was invented, a lot of buggy craftsmen were put out of work. But the auto industry more than compensated for the lost jobs. They were just in a different industry. Today there is very little you can do without computer skills. And what few jobs there are don’t pay much. I could suggest she run for congress since they don’t seem to need any skills of any kind but that would be mean.