answer:There is no excuse for verbally abusing anyone. You can speak clearly and firmly but not in an abusive manner, period! Nobody can “make” you feel a certain way. If your feeling are hurt it is because you are agreeing with their perceptions of you deep down. They are only bringing up what you are already sensitive about. How you feel is your gig. You CAN ask that someone not put you down, tease you about your vulnerabilities, make fun of your insecurities, etc. Those things in themselves are emotionally abusive. If you were out of control emotionally and calling your “friend” names, swearing at them, etc. you owe them an apology. Bottom line, in all relationships, either you are invested in being right or invested in genuinely seeking to resolve problems.