Enough of the nicey niceness, can you tell us of a time when you resorted to bluntness equal to, or bordering on, rude?

1 Answer

Answer :

I got a call at work from Mr. Mike Davis who clearly was of foreign descent (Indian) and he introduced himself as an ATT agent who could help me restructure my biz phone service and as it so happened I just had a new ATT phone system installed and needed one extra phone station installed and he said he would be happy to help me with that AND offer a much lower overall service package that would save me $50.00 per month on my monthly bill. He also said he would also show their appreciation for my loyalty to ATT by giving me a tablet PC with 6 gigs of service. Please hold and my supervisor will go over the details of this exciting service plan. Mr Meyers (another clearly foreign speaking (India) service rep) went over the details of the plan and told me how the tablet was only $50.00 per month additional. I said excuse me? I already have a tablet, an I Pad, 2 lap tops and a cell phone and I told him no thanks and hung up. Mr Davis proceeded to call back 5 times and each time my secretary told him I was not interested….the 6th time I got on the line and told him in no pleasant words to stop f’&^%‘ng calling my business and slammed down the phone. This was last week.

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