Description : High job specialization causes _____ conflict. (a) communicative ; (b) structural ; (c) personal-variable ; (d) antecedent
Last Answer : (b) structural ;
Description : Stage II of the conflict process deals with: (a) cognition and personalization of conflict. ; (b) group development. (c) conflict avoidance. ; (d) interaction between group members.
Last Answer : (a) cognition and personalization of conflict. ;
Description : Individual-level independent variables include all of the following except. (a) Leadership ; (b) Learning ; (c) Perception ; (d) Motivation
Last Answer : (a) Leadership ;
Description : Conflict-handling behaviors are initiated in _____, in which there is a dynamic process of interaction. (a) Stage II of the conflict process ; (b) Stage III of the conflict process (c) Stage IV of the conflict process ; (d) Stage V of the conflict process
Last Answer : (b) Stage III of the conflict process
Description : The human relations view of conflict advocates: (a) encouraging conflict. ; (b) open communication for resolving conflict. (c) group therapy for resolving conflict. ; (d) acceptance of conflict.
Last Answer : (d) acceptance of conflict.
Description : According to the interactionist‟s perspective, a group that functions without conflict is: (a) the ideal situation but is rarely achieved. ; (b) prone to becoming static and apathetic. (c) likely to be responsive to the need for change and innovation. ; (d)the most productive.
Last Answer : (b) prone to becoming static and apathetic.
Description : According to the text, why should more attention be given to training in listening to oral communication? (a) Responsibility for effective communication is usually assigned to the sender (b) Evaluating the speaker seems ... (c) Presentation Is thought of as a one way process ; (d) All of the above
Last Answer : (d) All of the above
Description : In correlation design of Ex Post Facto Research, we study Options: A) The variable which has been measured in advance and will be work as an causative factor for second variable B) The ... causative factor for first and second variable D) All the above three situations and occurrence of variables
Last Answer : D) All the above three situations and occurrence of variables
Description : Believes, attitudes, traditions and expectations which are shared by group members is called (a) Group norms ; (b) Group communication ; (c) Group cohesiveness ; (d) Group structure
Last Answer : (a) Group norms ;
Description : Last month, Jennifer‟s department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict? (a) improved quality of decisions ; (b) creativity and innovation are stimulated (c) tensions are released ; (d) communication is retarded
Last Answer : (d) communication is retarded
Description : Which of the following is not a requirement in your text‟s definition of conflict? (a) must be perceived ; (b) overt acts only ; (c) incompatibility ; (d) opposition
Last Answer : (b) overt acts only ;
Description : While considering the seven leadership styles described by the leadership continuum, all of the following are variables that need to be considered for a manager, EXCEPT, (a) manager's preferred style ... style based on knowledge. (d) manager's preferred style based on confidence in upper management.
Last Answer : (d) manager's preferred style based on confidence in upper management.
Description : The presence of conditions that create opportunities for conflict to arise is the _____ stage of the conflict process. (a) potential opposition ; (b) cognition ; (c) vision ; (d) intentions
Last Answer : (a) potential opposition ;
Description : Which Roosevelt separates the participants of the conflict into three main categories hero villain and victim. According to the Four Freedoms speech who is the victim?
Last Answer : Great britian
Description : The decision-making model consists of four styles: directive, analytic, behavioral and _______________. (a) Conceptual ; (b) Intuitive ; (c) Group interaction ; (d) Laggard
Last Answer : (a) Conceptual ;
Description : Role _________________ is a conflict between the role an individual has outside the group and the role he or she is expected to have in the group. (a) Collision ; (b) Transition ; (c) Confusion ; (d) Incompatibility
Last Answer : (a) Collision ;
Description : Members within a group that share similar experiences and feelings are known to have…………. (a) Process ; (b) Universal ; (c) Content ; (d) Conflict
Last Answer : (b) Universal ;
Description : You have decided to allow the conflict to exist so long as it doesn‟t hinder group performance. You will try to eliminate _____ conflict. (a) functional ; (b) dysfunctional (c) task ; (d) individualized
Last Answer : (b) dysfunctional
Description : When the group disagrees, it is usually over how the work should get done. The type of conflict experienced by your group is: (a) task conflict. (b) relationship conflict. ; (c) process conflict. ; (d)traditional conflict.
Last Answer : ; (c) process conflict. ;
Description : Conflict is dysfunctional when it: (a) provides a medium to release tension. ; (b) reduces group cohesiveness. (c) fosters an environment of self-evaluation and change. (d) provides a means for releasing tensions.
Last Answer : (b) reduces group cohesiveness.
Description : The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.
Last Answer : (d) group performance.
Description : Conflict is functional if it: (a) supports the goals of the group. (b) is satisfying to the individual members of the group. (c) causes group members to argue. ; (d) causes turnover.
Last Answer : (a) supports the goals of the group.
Description : _____ conflict hinders group performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (d) Dysfunctional
Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : Encouraging group leaders to maintain an ongoing minimum level of conflict is part of the _____ view of conflict. (a) functional ; (b)traditional ; (c)human relations ; (d) interactionist
Last Answer : (d) interactionist
Description : The interactionist view of conflict proposes that conflict is: (a) an indication of the group maturity level. (b)necessary for effective group performance.; (c) a necessary evil. ; (d) always evident in groups.
Last Answer : (b)necessary for effective group performance.;
Description : The human relations view of conflict argues that conflict is: (a) an inevitable outcome in any group. (b) always a positive force in determining group performance. (c) always a negative force in determining group performance. (d) necessary for effective group performance.
Last Answer : (a) an inevitable outcome in any group.
Description : The ______ view of conflict argues that conflict indicates a malfunctioning within the group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (c) traditional ;
Description : The _____ view of conflict argues that some conflict is absolutely necessary for a group to perform effectively. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (b) interactionist ;
Description : The _____ view of conflict argues that conflict is a natural and inevitable outcome in any group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (a) human relations ;
Description : The traditional view of conflict is: (a) the belief that all conflict is harmful and must be avoide(d) (b) the belief that conflict is a natural and inevitable outcome in any group. ... is absolutely necessary for a group to perform effectively. (d) no generalization about conflict is appropriate.
Last Answer : (a) the belief that all conflict is harmful and must be avoide(d)
Description : The traditional view of conflict argues that conflict: (a) cannot be avoide(d) (b) indicates a malfunctioning within the group. (c) is good for a group. (d) improves productivity.
Last Answer : (b) indicates a malfunctioning within the group.
Description : An analysis of the economic segment of the external environment would include all of the following EXCEPT …. A. Interest rates. B. International trade tariffs C. Strength of the U.S. dollar. D. Move toward a contingent outsourcing workforce.
Last Answer : Move toward a contingent outsourcing workforce.
Description : Current trends in operations management include all of the following except (a) Just-in-time performance ; (b) rapid product development ; (c) mass customization (d) mass production
Last Answer : (d) mass production
Description : 4. What are the three general categories of computer systems that can contain digital evidence? a. Desktop, laptop, server b. Personal computer, Internet, mobile telephone c. Hardware, software, networks d. Open computer systems, communication systems, embedded systems
Last Answer : d. Open computer systems, communication systems, embedded systems
Description : What are the three general categories of computer systems that can contain digital evidence? a. Desktop, laptop, server b. Personal computer, Internet, mobile telephone c. Hardware, software, networks d. Open computer systems, communication systems, embedded systems
Description : What are the three general categories of computer systems that can contain digital evidence? A. Desktop, laptop, server B. Personal computer, Internet, mobile telephone C. Hardware, software, networks D. Open computer systems, communication systems, and embedded systems
Last Answer : D. Open computer systems, communication systems, and embedded systems
Description : For the individual employee, MBO provides: (a) Specific personal performance objectives. ; (b) Communication between co-workers. (c) A means to an end. (d) A way to keep the company accountable.
Last Answer : (a) Specific personal performance objectives. ;
Description : The initial efforts for internet based communication was for (A) Commercial communication (B) Military purposes (C) Personal interaction (D) Political campaigns
Last Answer : (B) Military purposes
Description : A model of language consists of the categories which does not include? a) Language units b) Role structure of units c) System constraints d) Structural units
Last Answer : d) Structural units
Description : What are the advantages of the functional structure? a) It enhances communication between top and low level managers. b) It makes communication easy among people from different functions. c) It ... easy among people from the same specialists. d) It enhances team spirit throughout the organization.
Last Answer : It makes communication easy among people from the same specialists
Description : According to the five factors model, an attractive industry would have all of the following characteristics EXCEPT: A. Low barriers to entry. B. Suppliers with low bargaining power. C. A moderate degree of rivalry among competitors. D. Few good product substitutes.
Last Answer : Low barriers to entry.
Last Answer : A moderate degree of rivalry among competitors.
Description : The Diamond Model suggests that four factors determine a firm's competitive advantage: a) 1) home demand conditions; 2) home supply conditions; 3) firm strategy and structure; 4) supporting ... home demand conditions; 2) home supply; 3) firm strategy; 4) related and supporting industries.
Last Answer : home demand conditions; 2) home factor conditions; 3) firm strategy, structure and rivalry; 4) related and supporting industries
Description : All of the following are stated advantages of a divisional structure except a. it allows local control of local situations. b. it leads to a competitive climate within a firm. c. accountability is clear. d. it promotes specialization of labor
Last Answer : it promotes specialization of labor
Description : The three factors that influence the ethical decision-making process include A)individual factors, corporate culture, and peer influence. B)opportunity, personal moral philosophies, and ... relationships, and opportunity. D)peer influences, personal moral philosophies, and opportunity.
Last Answer : C)individual factors, organisational relationships, and opportunity.