Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.
Last Answer : (d) group performance.
Description : You have decided to allow the conflict to exist so long as it doesn‟t hinder group performance. You will try to eliminate _____ conflict. (a) functional ; (b) dysfunctional (c) task ; (d) individualized
Last Answer : (b) dysfunctional
Description : _____ conflict hinders group performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (d) Dysfunctional
Description : Encouraging group leaders to maintain an ongoing minimum level of conflict is part of the _____ view of conflict. (a) functional ; (b)traditional ; (c)human relations ; (d) interactionist
Last Answer : (d) interactionist
Description : The ______ view of conflict argues that conflict indicates a malfunctioning within the group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (c) traditional ;
Description : The _____ view of conflict argues that some conflict is absolutely necessary for a group to perform effectively. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (b) interactionist ;
Description : The _____ view of conflict argues that conflict is a natural and inevitable outcome in any group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (a) human relations ;
Description : Role _________________ is a conflict between the role an individual has outside the group and the role he or she is expected to have in the group. (a) Collision ; (b) Transition ; (c) Confusion ; (d) Incompatibility
Last Answer : (a) Collision ;
Description : The functional approach to leadership emphasises that (a) the various functions of leadership cannot be shared among members of a group (b) leadership resides in a particular person and not in the ... person and that the various functions of leadership can be shared amongst members of a group.]
Last Answer : (d) neither of the above
Description : Members within a group that share similar experiences and feelings are known to have…………. (a) Process ; (b) Universal ; (c) Content ; (d) Conflict
Last Answer : (b) Universal ;
Description : Stage II of the conflict process deals with: (a) cognition and personalization of conflict. ; (b) group development. (c) conflict avoidance. ; (d) interaction between group members.
Last Answer : (a) cognition and personalization of conflict. ;
Description : Which of the following is not a conflict resolution technique? (a) superordinate goals ; (b) appointing a devil’s advocate ; (c) avoidance ; (d) authoritative command
Last Answer : (b) appointing a devil’s advocate ;
Description : Conflict that relates to the content and goals of the work is termed _____ conflict. (a) explicit ; (b)task ; (c) relationship ; (d) process
Last Answer : (b)task ;
Description : Last month, Jennifer‟s department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict? (a) improved quality of decisions ; (b) creativity and innovation are stimulated (c) tensions are released ; (d) communication is retarded
Last Answer : (d) communication is retarded
Description : A common ingredient in organizations that successfully create functional conflict is that they: (a) reward dissent and punish conflict avoiders. (b) shoot the messenger. (c) formally assign devil’s advocates. ; (d) avoid risky situations.
Last Answer : (a) reward dissent and punish conflict avoiders.
Description : Which one of the following might not be a functional outcome of the conflict process? (a) stimulates creativity ; (b) avoids risk ; (c) fosters environment of self-evaluation (d) relieves tensions
Last Answer : (b) avoids risk ;
Description : Which of the following is a stage in the conflict process? (a) functional conflict (b) dysfunctional conflict ; (c) hindering conflict ; (d) incompatibility
Last Answer : (d) incompatibility
Description : Which one of the following views on conflict dominates in most actual groups and organizations? (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Description : ___________shows the management structure of an organization. (a) Hierarchy ; (b) Decision Tree ; (c) Incremental Model ; (d) Satisfying model
Last Answer : (a) Hierarchy ;
Description : Managers today realize that long-term success can be achieved primarily by satisfying the customer. Customers are demanding quicker service, higher quality, and more _____. (a) Value for their money ; (b) Personal attention ; (c) Variety in services ; (d) Online choices
Last Answer : (a) Value for their money ;
Description : For the financial year ended as on March 31, 2013 the figures extracted from the balance sheet of Xerox Limited as under: Opening Stock Rs. 29,000; Purchases Rs. 2,42,000; Sales Rs. 3,20,000; Gross Profit 25% of ... Stock Turnover Ratio will be :- (a) 8 times (b) 6 times (c) 9 times (d) 10 times
Last Answer : (a) 8 times
Description : Calculate the labour turnover rate according to Separation method from the following: No. of workers on the payroll: - At the beginning of the month: 500 - At the end of the month: 600 During the month, 5 workers left ... engaged for an expansion scheme. (a) 4.55% (b) 1.82% (c) 6% (d) 3%
Last Answer : (a) 4.55%
Description : Calculate the labour turnover rate according to replacement method from the following: No. of workers on the payroll: - At the beginning of the month: 500 - At the end of the month: 600 During the month, 5 workers left ... engaged for an expansion scheme. (a) 4.55% (b) 1.82% (c) 6% (d) 3%
Last Answer : (b) 1.82%
Description : Calculate workers recruited and joined from the following: Labour turnover rates are 20%, 10% and 6% respectively under Flux method, Replacement method and Separation method. No. of workers replaced during the quarter is 80. (a) 112 (b) 80
Last Answer : (a) 112
Description : Calculate workers left and discharged from the following: Labour turnover rates are 20%, 10% and 6% respectively under Flux method, Replacement method and Separation method. No. of workers replaced during the quarter is 80. (a) 112 (b) 80 (c) 48 (d) 64
Last Answer : (c) 48
Description : Costs associated with the labour turnover can be categorised into: (a) Preventive Costs only (b) Replacement costs only (c) Both of the above (d) Machine costs
Last Answer : (c) Both of the above
Description : Which of the following is not an avoidable cause of labour turnover: (a) Dissatisfaction with Job (b) Lack of training facilities (c) Low wages and allowances (d) Disability, making a worker unfit for work
Last Answer : (d) Disability, making a worker unfit for work
Description : Labour turnover means: (a) Turnover generated by labour (b) Rate of change in composition of labour force during a specified period (c) Either of the above (d) Both of the above
Last Answer : (b) Rate of change in composition of labour force during a specified period
Description : If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution? (a) Confrontation ; (b) Avoidance ; (c) Dominance ; (d) Compromise
Last Answer : (b) Avoidance ;
Description : High job specialization causes _____ conflict. (a) communicative ; (b) structural ; (c) personal-variable ; (d) antecedent
Last Answer : (b) structural ;
Description : -------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered ... group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration
Last Answer : (a) Managing Diversity ;
Description : A group of employees with expertise in a variety of specialty areas who are brought together to work on a project or specific activity is a: (a) Cross functional team ; (b) Self-managed team ; (c) Virtual team ; (d) Problem-solving team
Last Answer : (a) Cross functional team ;
Description : When the group disagrees, it is usually over how the work should get done. The type of conflict experienced by your group is: (a) task conflict. (b) relationship conflict. ; (c) process conflict. ; (d)traditional conflict.
Last Answer : ; (c) process conflict. ;
Description : Conflict is dysfunctional when it: (a) provides a medium to release tension. ; (b) reduces group cohesiveness. (c) fosters an environment of self-evaluation and change. (d) provides a means for releasing tensions.
Last Answer : (b) reduces group cohesiveness.
Description : According to the text, the categories of antecedent conditions for conflict include all of the following except: (a) communication. ; (b) structure. ; (c) group interaction. ; (d) personal variables.
Last Answer : (c) group interaction. ;
Description : According to the interactionist‟s perspective, a group that functions without conflict is: (a) the ideal situation but is rarely achieved. ; (b) prone to becoming static and apathetic. (c) likely to be responsive to the need for change and innovation. ; (d)the most productive.
Last Answer : (b) prone to becoming static and apathetic.
Description : The interactionist view of conflict proposes that conflict is: (a) an indication of the group maturity level. (b)necessary for effective group performance.; (c) a necessary evil. ; (d) always evident in groups.
Last Answer : (b)necessary for effective group performance.;
Description : The human relations view of conflict advocates: (a) encouraging conflict. ; (b) open communication for resolving conflict. (c) group therapy for resolving conflict. ; (d) acceptance of conflict.
Last Answer : (d) acceptance of conflict.
Description : The human relations view of conflict argues that conflict is: (a) an inevitable outcome in any group. (b) always a positive force in determining group performance. (c) always a negative force in determining group performance. (d) necessary for effective group performance.
Last Answer : (a) an inevitable outcome in any group.
Description : The traditional view of conflict is: (a) the belief that all conflict is harmful and must be avoide(d) (b) the belief that conflict is a natural and inevitable outcome in any group. ... is absolutely necessary for a group to perform effectively. (d) no generalization about conflict is appropriate.
Last Answer : (a) the belief that all conflict is harmful and must be avoide(d)
Description : The traditional view of conflict argues that conflict: (a) cannot be avoide(d) (b) indicates a malfunctioning within the group. (c) is good for a group. (d) improves productivity.
Last Answer : (b) indicates a malfunctioning within the group.
Description : In an administered VMS, informal co-ordination brings about a high level of interorganisational management, BUT A)decision making does not take into account the goals of the system. B)channel members ... . C)the decision making is not co-ordinated. D)the individual channel members remain autonomous.
Last Answer : D)the individual channel members remain autonomous.
Description : Which of the following is most likely to be considered a risk factor relating to fraudulent financial reporting? a. Low turnover of senior management. b. Extreme degree of competition within the ... various operating subsidiaries. d. Sales goals in excess of any of the preceding three years
Last Answer : Extreme degree of competition within the industry.
Description : If all the enzymes, intermediates and cofactors of the citric acid cycle as well as an excess of the starting substrate acetylCoA are present and functional in an organelle free solution at the appropriate ... oxygen (B) Half life of enzyme (C) Turnover of intermediates (D) Reduction of cofactors
Last Answer : Answer : D
Description : In the context of strategic management, stakeholders can be defined as: a) An individual or group with a financial stake in the organization b) An external individual or group that is able to ... individual or group with an interest in the organization's activities and who seeks to influence them
Last Answer : An individual or group with an interest in the organization's activities and who seeks to influence them
Description : Needs such as training the group, setting standards and maintaining discipline, and appointing subleaders may be called (a) individual functions (b) task functions (c) team functions (d) work ... such functions as attending to personal problems, giving praise and status and training the individual.]
Last Answer : (c) team functions
Description : The BCG Matrix essentially supports: A. Product specialisation B. A balanced portfolio of products. C. process specialisation D. A concentration on question marks
Last Answer : A balanced portfolio of products.
Description : The BCG Matrix essentially supports: A. Product specialization B. A balanced portfolio of products. C. process specialization D. A concentration on question marks
Description : The concept of totalitarian education in the West was in favour of Options: A) Treating education as a binding factor of international understanding B) The education of the individual for ... the state responsible to evolve education as a means of satisfying individual's needs and interests.
Last Answer : C) Making the education of the individual as an instrument for realizing the ends of the state