Description : _____ conflict hinders group performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (d) Dysfunctional
Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.
Last Answer : (d) group performance.
Description : Which of the following is a stage in the conflict process? (a) functional conflict (b) dysfunctional conflict ; (c) hindering conflict ; (d) incompatibility
Last Answer : (d) incompatibility
Description : _____ conflicts are almost always dysfunctional. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (c) Relationship ;
Description : When “yes” people are hired and promoted, _____ outcomes are likely to result. (a) improved organizational ; (b) functional ; (c) dysfunctional ; (d) better decisions
Last Answer : (c) dysfunctional ;
Description : Conflict is dysfunctional when it: (a) provides a medium to release tension. ; (b) reduces group cohesiveness. (c) fosters an environment of self-evaluation and change. (d) provides a means for releasing tensions.
Last Answer : (b) reduces group cohesiveness.
Description : Encouraging group leaders to maintain an ongoing minimum level of conflict is part of the _____ view of conflict. (a) functional ; (b)traditional ; (c)human relations ; (d) interactionist
Last Answer : (d) interactionist
Description : The _____ view of conflict argues that some conflict is absolutely necessary for a group to perform effectively. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (b) interactionist ;
Description : The _____ view of conflict argues that conflict is a natural and inevitable outcome in any group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (a) human relations ;
Description : Conflict: (a) can be positively related to productivity. ; (b) is always dysfunctional. (c) can arise from diversity. ; (d) all of the above
Last Answer : (b) is always dysfunctional.
Description : _____ conflict relates to how the work gets done. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (d) Process
Description : _____ conflict focuses on interpersonal relationships. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Description : Conflict that relates to the content and goals of the work is termed _____ conflict. (a) explicit ; (b)task ; (c) relationship ; (d) process
Last Answer : (b)task ;
Description : When the group disagrees, it is usually over how the work should get done. The type of conflict experienced by your group is: (a) task conflict. (b) relationship conflict. ; (c) process conflict. ; (d)traditional conflict.
Last Answer : ; (c) process conflict. ;
Description : Conflict is functional if it: (a) supports the goals of the group. (b) is satisfying to the individual members of the group. (c) causes group members to argue. ; (d) causes turnover.
Last Answer : (a) supports the goals of the group.
Description : The ______ view of conflict argues that conflict indicates a malfunctioning within the group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (c) traditional ;
Description : The interactionist view of conflict proposes that conflict is: (a) an indication of the group maturity level. (b)necessary for effective group performance.; (c) a necessary evil. ; (d) always evident in groups.
Last Answer : (b)necessary for effective group performance.;
Description : The human relations view of conflict argues that conflict is: (a) an inevitable outcome in any group. (b) always a positive force in determining group performance. (c) always a negative force in determining group performance. (d) necessary for effective group performance.
Last Answer : (a) an inevitable outcome in any group.
Description : You have decided to accept conflict as a natural occurrence and deal with it. You are supporting: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. (d) the behavior modification view.
Last Answer : (b) the human relations view. ;
Description : Which is not one of the three types of conflict? (a) Task ; (b) job ; (c) relationship ; (d) process
Last Answer : (b) job ;
Description : Last month, Jennifer‟s department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict? (a) improved quality of decisions ; (b) creativity and innovation are stimulated (c) tensions are released ; (d) communication is retarded
Last Answer : (d) communication is retarded
Description : A common ingredient in organizations that successfully create functional conflict is that they: (a) reward dissent and punish conflict avoiders. (b) shoot the messenger. (c) formally assign devil’s advocates. ; (d) avoid risky situations.
Last Answer : (a) reward dissent and punish conflict avoiders.
Description : Which one of the following might not be a functional outcome of the conflict process? (a) stimulates creativity ; (b) avoids risk ; (c) fosters environment of self-evaluation (d) relieves tensions
Last Answer : (b) avoids risk ;
Description : Which one of the following views on conflict dominates in most actual groups and organizations? (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Description : You have decided to try to find a win-win situation. You have decided to find a way to engage in: (a) integrative bargaining. ; (b) distributive bargaining. ; (c) mediation. (d) BATN(A)
Last Answer : (a) integrative bargaining. ;
Description : What name is given to a material that doesn and rsquot allow heat to transfer through it easily?
Last Answer : Need answer
Description : If a guy doesn`t know what kind of personality a girl has but he still likes her, why does he like her?
Last Answer : Maybe shes really hot
Description : Assertion (A): There are several goods and services that society needs however private sector doesn t produce all of them. Reason (R): Private sector is profit driven. (a) Both A & R are true and R is the correct ... correct explanation of A. (c) A is true but R is false. (d) Both A & R are false.
Last Answer : (a) Both A & R are true and R is the correct explanation of A
Description : Why is a food web more realistic way of portraying an ecosystem than a food chain? a) Because it shows the relation of organisms with each other in a habitat b) Because food chains use only a ... other in a habitat d) Because it compares the number of consumers to the number of micro-organisms.
Last Answer : Because it shows the relation of organisms with each other in a habitat
Description : Conflict-handling behaviors are initiated in _____, in which there is a dynamic process of interaction. (a) Stage II of the conflict process ; (b) Stage III of the conflict process (c) Stage IV of the conflict process ; (d) Stage V of the conflict process
Last Answer : (b) Stage III of the conflict process
Description : High job specialization causes _____ conflict. (a) communicative ; (b) structural ; (c) personal-variable ; (d) antecedent
Last Answer : (b) structural ;
Description : The presence of conditions that create opportunities for conflict to arise is the _____ stage of the conflict process. (a) potential opposition ; (b) cognition ; (c) vision ; (d) intentions
Last Answer : (a) potential opposition ;
Description : _____ is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about. (a) Politics ; (b) Consideration ; (c) Power ; (d) Conflict
Last Answer : (d) Conflict
Description : Inputs necessary for the group to operate are ____________ inputs. (a) Group Size ; (b) Work Group ; (c) Group Task ; (d) None of the Above
Last Answer : (b) Work Group ;
Description : Needs such as training the group, setting standards and maintaining discipline, and appointing subleaders may be called (a) individual functions (b) task functions (c) team functions (d) work ... such functions as attending to personal problems, giving praise and status and training the individual.]
Last Answer : (c) team functions
Description : A group of employees with expertise in a variety of specialty areas who are brought together to work on a project or specific activity is a: (a) Cross functional team ; (b) Self-managed team ; (c) Virtual team ; (d) Problem-solving team
Last Answer : (a) Cross functional team ;
Description : The functional approach to leadership emphasises that (a) the various functions of leadership cannot be shared among members of a group (b) leadership resides in a particular person and not in the ... person and that the various functions of leadership can be shared amongst members of a group.]
Last Answer : (d) neither of the above
Description : Role _________________ is a conflict between the role an individual has outside the group and the role he or she is expected to have in the group. (a) Collision ; (b) Transition ; (c) Confusion ; (d) Incompatibility
Last Answer : (a) Collision ;
Description : Members within a group that share similar experiences and feelings are known to have…………. (a) Process ; (b) Universal ; (c) Content ; (d) Conflict
Last Answer : (b) Universal ;
Description : According to the text, the categories of antecedent conditions for conflict include all of the following except: (a) communication. ; (b) structure. ; (c) group interaction. ; (d) personal variables.
Last Answer : (c) group interaction. ;
Description : Stage II of the conflict process deals with: (a) cognition and personalization of conflict. ; (b) group development. (c) conflict avoidance. ; (d) interaction between group members.
Last Answer : (a) cognition and personalization of conflict. ;
Description : According to the interactionist‟s perspective, a group that functions without conflict is: (a) the ideal situation but is rarely achieved. ; (b) prone to becoming static and apathetic. (c) likely to be responsive to the need for change and innovation. ; (d)the most productive.
Last Answer : (b) prone to becoming static and apathetic.
Description : The human relations view of conflict advocates: (a) encouraging conflict. ; (b) open communication for resolving conflict. (c) group therapy for resolving conflict. ; (d) acceptance of conflict.
Last Answer : (d) acceptance of conflict.
Description : The traditional view of conflict is: (a) the belief that all conflict is harmful and must be avoide(d) (b) the belief that conflict is a natural and inevitable outcome in any group. ... is absolutely necessary for a group to perform effectively. (d) no generalization about conflict is appropriate.
Last Answer : (a) the belief that all conflict is harmful and must be avoide(d)
Description : The traditional view of conflict argues that conflict: (a) cannot be avoide(d) (b) indicates a malfunctioning within the group. (c) is good for a group. (d) improves productivity.
Last Answer : (b) indicates a malfunctioning within the group.
Description : Stockholders in a Company are the only group with an interest in the financial performance of the Company
Last Answer : False
Description : When determining the most appropriate form of leadership, which of the following should be considered? (a) The manager (b) The group (c) The work environment (d) All the above [hint: Clearly there is ... , the group and the work environment. It is not enough to simply consider one of these aspects.]
Last Answer : All the above
Description : Vroom and Yetton s contingency model of leadership is based on certain aspects of a leader s decision, they are (a) decision quality (b) decision acceptance (c) both of the above (d ... and decision acceptance refers to the motivation and commitment of group members in implementing the decision.]
Last Answer : (c) both of the above
Description : When describing Organizational Culture, some Mgt Thinkers use expressions such as ------- the way things are around here . In relation to this statement, which of the following is the ... in Control Systems so that the culture changes D. To make structural changes so that the culture changes
Last Answer : To investigate the taken-for-granted aspects of the culture