Description : Research confirms that participation and conflict are: (a) positively correlated. (b) counterproductive. ; (c) negatively correlated. ; (d) always present together.
Last Answer : (a) positively correlated.
Description : You have decided to allow the conflict to exist so long as it doesn‟t hinder group performance. You will try to eliminate _____ conflict. (a) functional ; (b) dysfunctional (c) task ; (d) individualized
Last Answer : (b) dysfunctional
Description : Conflict is dysfunctional when it: (a) provides a medium to release tension. ; (b) reduces group cohesiveness. (c) fosters an environment of self-evaluation and change. (d) provides a means for releasing tensions.
Last Answer : (b) reduces group cohesiveness.
Description : Which of the following is a stage in the conflict process? (a) functional conflict (b) dysfunctional conflict ; (c) hindering conflict ; (d) incompatibility
Last Answer : (d) incompatibility
Description : The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.
Last Answer : (d) group performance.
Description : _____ conflict hinders group performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (d) Dysfunctional
Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : The presence of conditions that create opportunities for conflict to arise is the _____ stage of the conflict process. (a) potential opposition ; (b) cognition ; (c) vision ; (d) intentions
Last Answer : (a) potential opposition ;
Description : _____ conflicts are almost always dysfunctional. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (c) Relationship ;
Description : The traditional view of conflict argues that conflict: (a) cannot be avoide(d) (b) indicates a malfunctioning within the group. (c) is good for a group. (d) improves productivity.
Last Answer : (b) indicates a malfunctioning within the group.
Description : When “yes” people are hired and promoted, _____ outcomes are likely to result. (a) improved organizational ; (b) functional ; (c) dysfunctional ; (d) better decisions
Last Answer : (c) dysfunctional ;
Description : Which of the following statements is true when the CPA has been engaged to do an attestation engagement? a. The CPA firm is engaged and paid by the client; therefore, the firm has primary responsibility ... . d. As long as CPA firms are competent, it is not required that they remain unbiased.
Last Answer : The CPA firm is engaged and paid by the client, but the primary beneficiaries of the audit are the statement users
Description : The interactionist view of conflict proposes that conflict is: (a) an indication of the group maturity level. (b)necessary for effective group performance.; (c) a necessary evil. ; (d) always evident in groups.
Last Answer : (b)necessary for effective group performance.;
Description : The human relations view of conflict argues that conflict is: (a) an inevitable outcome in any group. (b) always a positive force in determining group performance. (c) always a negative force in determining group performance. (d) necessary for effective group performance.
Last Answer : (a) an inevitable outcome in any group.
Description : Global economies of scale arise when: a) a product or a process can be globally performed using cheap labour. b) a product or a process can be performed more cheaply thanks to alliances ... a process can be performed more cheaply thanks to globally performed cross-business cost-saving activities.
Last Answer : a product or a process can be performed more cheaply at greater volume than at lesser volume.
Description : When did the conflict arise between the Moderates and the Assertives? -SST 10th
Last Answer : The conflict between the two came to the surface in the Congress session held in 1906.
Description : Which of the following traits will help you to maintain composure if a potential conflict were to arise?
Last Answer : All of the above
Description : Hawthorne studies A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct
Last Answer : Studied the relationship of lighting levels to worker productivity.
Description : The Management Science Approach . A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. ... quantitative techniques to improve management decision making. D. None of these options is correct
Last Answer : Involves the use of quantitative techniques to improve management decision making.
Description : Hawthorne studies A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct.
Description : The Management Science Approach . A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. ... quantitative techniques to improve management decision making. D. None of these options is correct.
Last Answer : Involves the use of quantitative techniques to improve management decision making
Description : ______ is discretionary behaviour that is not part of an employee‟s formal job requirement, but that promotes the effective functioning of the organization. (a) Productivity ; (b) Motivation ; (c) Organizational citizenship ; (d) Organizational behavior
Last Answer : (c) Organizational citizenship ;
Description : Today‟s managers understand that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification
Last Answer : (c) Employee's participation ;
Description : Whose concept states that interpersonal and human relations may lead to productivity (a) Elton Mayo ; (b) Henry Fayol ; (c) F.W. Taylor ; (d) Max Weber
Last Answer : (a) Elton Mayo ;
Description : The Hawthorne studies: (a) Found that to increase worker efficiency, management must analyze and minimize the motions required to complete a task. (b) Found that when workers know they are ... that workers accept a managerial directive only if it is acceptable in terms of their personal interests.
Last Answer : (b) Found that when workers know they are being watched, their productivity increases.
Description : The Keynesian productivity deal (a) called for the active intervention of the state to stimulate growth in productivity and output (b) linked increases in wages to increases in productivity so that ... to increases in productivity so that wages and profits could both rise (d) all of the above
Last Answer : (d) all of the above
Description : Which of the following inputs has the greatest potential to increase productivity? (a) labor ; (b) management ; (c) capital ; (d) None of the above
Last Answer : (b) management ;
Description : Walter Shewhart is listed among the important people of operations management because of his contributions to (a) assembly line production ; (b) measuring the productivity in the service sector (c) statistical quality control ; (d) all of the above
Last Answer : (c) statistical quality control ;
Description : 38. “Increased diversity contributed to higher productivity” –was experimentally proved by ... b) David Tilman b) Paul Ehrlich c) Alexander Von Humbolt d) Robert May
Last Answer : b) David Tilman
Description : 18. “Increased diversity contributed to higher productivity” –was experimentally proved by ... a) David Tilman b) Paul Ehrlich c) Alexander Von Humbolt d) Robert May
Last Answer : a) David Tilman
Description : A farming practice influencing weed floristic diversity a). Fertility manipulation b). Crop rotation c). Intercropping d). All e). None
Last Answer : d). All
Description : -------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered ... group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration
Last Answer : (a) Managing Diversity ;
Description : Which of the following has been the main driver to the globalization of business? (a) The higher standards of living in the U.S. and Europe ; (b) Technology (c) The NAFTA trade agreement ; (d) The increasing ethnic diversity within countries
Last Answer : (b) Technology
Description : Which of the following is/are advantage(s) of a functional structure? I. Permits growth and diversity of products and services. II. Power and prestige. III. Clarity about career paths. IV. Furnishes measurable training ground ... (c) Both (II) and (III) above ; (d) (I), (II) and (III) above
Last Answer : (c) Both (II) and (III) above ;
Description : In which stage of the conflict process does conflict become visible? (a) Illumination ; (b) Intentions ; (c) Behaviour ; (d) Cognition
Last Answer : (c) Behaviour ;
Description : Behaviour, power, and conflict are central areas of study for _____________. (a) Sociologist ; (b) Anthropologists ; (c) Social psychologists ; (d) Operations analysts
Last Answer : (a) Sociologist ;
Description : Which of the following is / are not direct method to solve intergroup conflicts (a) Problem solving ; (b) Domination by the management ; (c) Removing key figures in conflict (d) Persuasion
Last Answer : (d) Persuasion
Description : If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution? (a) Confrontation ; (b) Avoidance ; (c) Dominance ; (d) Compromise
Last Answer : (b) Avoidance ;
Description : Role _________________ is a conflict between the role an individual has outside the group and the role he or she is expected to have in the group. (a) Collision ; (b) Transition ; (c) Confusion ; (d) Incompatibility
Last Answer : (a) Collision ;
Description : Members within a group that share similar experiences and feelings are known to have…………. (a) Process ; (b) Universal ; (c) Content ; (d) Conflict
Last Answer : (b) Universal ;
Description : Last month, Jennifer‟s department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict? (a) improved quality of decisions ; (b) creativity and innovation are stimulated (c) tensions are released ; (d) communication is retarded
Last Answer : (d) communication is retarded
Description : When the group disagrees, it is usually over how the work should get done. The type of conflict experienced by your group is: (a) task conflict. (b) relationship conflict. ; (c) process conflict. ; (d)traditional conflict.
Last Answer : ; (c) process conflict. ;
Description : You decide to do more research on the view that conflict should be encouraged as a means to achieve change and innovation. This view is termed: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. (d) the acceptance view.
Last Answer : ; (c) the interactionist view.
Description : You have decided to accept conflict as a natural occurrence and deal with it. You are supporting: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. (d) the behavior modification view.
Last Answer : (b) the human relations view. ;
Description : If you support the idea that conflict is bad and should be eliminated, you are supporting: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. ; (d) the moderated acceptance view.
Last Answer : (a) the traditional view. ;
Description : A common ingredient in organizations that successfully create functional conflict is that they: (a) reward dissent and punish conflict avoiders. (b) shoot the messenger. (c) formally assign devil’s advocates. ; (d) avoid risky situations.
Last Answer : (a) reward dissent and punish conflict avoiders.
Description : Which one of the following might not be a functional outcome of the conflict process? (a) stimulates creativity ; (b) avoids risk ; (c) fosters environment of self-evaluation (d) relieves tensions
Last Answer : (b) avoids risk ;
Description : Conflict is constructive when: (a) it improves the quality of decisions. ; (b) it stimulates creativity and innovation. (c) it fosters an environment of self-evaluation and change. ; (d) all of the above
Description : What is conflict management? (a) achieving the desired conflict level ; (b) stopping all conflict ; (c) stimulating conflict (d) avoiding conflict
Last Answer : (a) achieving the desired conflict level ;