Description : Hygiene factors are (a) Satisfiers ; (b) Maintenance factors ; (c) Defectors ; (d) All of these
Last Answer : (b) Maintenance factors ;
Description : Company policy, administration, supervision, interpersonal relations, working conditions, and salary are characterized as: (a) Growth factors ; (b) Achievement factors ; (c) Hygiene factors ; (d) Motivating factors
Last Answer : (c) Hygiene factors ;
Description : Under Herzberg‟s theory, factors causing dissatisfaction is called (a) Demotivators ; (b) Negative stimuli ; (c) Hygiene factors ; (d) Defectors
Description : According to ---------- the managers and workers should work together as partners and of equal importance for the organizations success (a) X theory (b) Y theory ; (c) Z theory ; (d) 2 Factor theory
Last Answer : (c) Z theory ;
Description : What is the purpose of the CAGE framework? a) The CAGE framework investigates to what extent home demand, home factor conditions and domestic rivalry are important to multinational firms. ... d) The CAGE framework a checklist for forecasting political, economic, strategic or technological factors.
Last Answer : The CAGE framework analyses bilateral differences and commonalities between two countries.
Description : The Diamond Model suggests that four factors determine a firm's competitive advantage: a) 1) home demand conditions; 2) home supply conditions; 3) firm strategy and structure; 4) supporting ... home demand conditions; 2) home supply; 3) firm strategy; 4) related and supporting industries.
Last Answer : home demand conditions; 2) home factor conditions; 3) firm strategy, structure and rivalry; 4) related and supporting industries
Description : The external environment factor that includes: Factors that have a less immediate effect on a business such as the nation's rate of inflation or recession, unemployment rate, or standard of living, is ... ; (b) Sociological factors ; (c) Indirect economic factors ; (d) Direct economic factors
Last Answer : ; (c) Indirect economic factors ;
Description : The external environment factor that states: The values and culture that affect the way people feel about the organization they are in and about work itself is: (a) Sociological factors ; (b) Political factors ; (c) Economic factors ; (d) Psychological factors
Last Answer : (a) Sociological factors ;
Description : Yalom's curative factors within a group often affect the interactions of members and the group as a whole in complex ways. As members begin experiencing and expressing feelings, Yalom would assert that __________ ... (a) Catharsis ; (b) Altruism ; (c) Interpersonal learning ; (d) Existential factor
Last Answer : (a) Catharsis ;
Description : Do you get written objectives from your boss at the beginning of the year and does your salary or bonus depend on this?
Last Answer : I get written objectives from my boss, although they tend to be more subjective than objective. I'm a software engineer, and it's impossible to predict what projects I'll be working on in a year, and ... the team's goals to line up with the company's goals. The more transparent this is, the better.
Description : An essential to the sanitary maintenance of latrines is a. Sufficient supply of water b. Supply of latrine construction materials c. Health education program in latrine usage and upkeep d. All of the above
Last Answer : c. Health education program in latrine usage and upkeep
Description : Which of the following organisations should not be advised to use service costing? (a) Distribution service (b) Hospital(c) Maintenance division of a manufacturing company (d) A light engineering company
Last Answer : (d) A light engineering company
Description : The ____________________ and ____________________ manage the supplier relations, monitor the vendor activities and manage the supplier quality in an organisation. A. Supplier management, ... processes C. Supplier management, control processes D. Supplier maintenance, customisation processes
Last Answer : C. Supplier management, control processes
Description : Which role in a group setting contributes to the social-emotional bonding of members and the group's overall success? (a) Facilitative/building role ; (b) Individualizing ; (c) Maintenance ; (d) Blocking
Last Answer : ; (c) Maintenance ;
Description : Centralization refers to……….. (a) The degree to which decision-making is concentrated at a single point in the organization (b) The development and maintenance of power in the organization (c) The decision-making process (d) The geographic dispersion of an organization
Last Answer : (a) The degree to which decision-making is concentrated at a single point in the organization
Description : When determining the most appropriate form of leadership, which of the following should be considered? (a) The manager (b) The group (c) The work environment (d) All the above [hint: Clearly there is ... , the group and the work environment. It is not enough to simply consider one of these aspects.]
Last Answer : All the above
Description : Under ERG theory, “R” stands for--------- (a) Rationality ; (b) Responsibility ; (c) Remuneration ; (d) Relatedness
Last Answer : (d) Relatedness
Description : Give broad classification of maintenance with meaning of each type. State the factors on which ideal maintenance of electric rolling stock is judged. Give any two means to improve any one factor of these.
Last Answer : Ans: Classification: 1) Running repairs - carried out when the equipment has actually failed. 2) Trouble shooting - involves rectification of the defects by making temporary repair so that ... and operating staff , coordination of work at shed , availability of standby and quality spares
Description : Taylor and Deming would have both agreed that (a) Whirlpool's global strategy is a good one (b) Eli Whitney was an important contributor to statistical theory (c) Management must do more to ... be improved (d) The era of Operations Management will be succeeded by the era of scientific management
Last Answer : (c) Management must do more to improve the work environment and its processes so that quality can be improved
Description : The Management Science Approach, includes A. Computer modelling & simulations B. Mathematical forecasting & projections C. Queuing theory D. All of these options are correct
Last Answer : All of these options are correct
Description : Hierarchy of Needs’, is a theory …. A. Of motivation based on human behaviour B. That proposes that ‘one best way’ for all management action C. Recognizes that the appropriate management actions depend on the situation D. None of these options is correct.
Last Answer : Of motivation based on human behaviour
Description : Elton Mayo is the management guru who….. A. Stressed the importance of people rather than techniques B. Is credited with developing the ‘Acceptance Theory of Management’ C. Conducted the Hawthorne studies D. None of these options is correct.
Last Answer : Conducted the Hawthorne studies
Description : Chester Barnard is the management guru who….. A. Stressed the importance of people rather than techniques B. Is credited with developing the ‘Acceptance Theory of Management’ C. Conducted the Hawthorne studies D. None of these options is correct.
Last Answer : Is credited with developing the ‘Acceptance Theory of Management
Description : Mary Parker Follett’s management principles….. A. Stressed the importance of people rather than techniques B. Are credited with developing the ‘Acceptance Theory of Management’ C. Is based on the Hawthorne studies D. None of these options is correct
Last Answer : Stressed the importance of people rather than techniques
Last Answer : Is credited with developing the ‘Acceptance Theory of Management’
Description : Parker Follett’s management principles….. A. Stressed the importance of people rather than techniques B. Are credited with developing the ‘Acceptance Theory of Management’ C. Is based on the Hawthorne studies D. None of these options is correct.
Description : Which of the following is not a contingency theory of leadership (a) LPC theory ; (b) Path Goal theory ; (c) Vroom-Yetton-Jago theory ; (d) Job centered Leadership
Last Answer : (d) Job centered Leadership
Description : Which one of the following is/are leadership theories? (a) Trait theory ; (b) Behavior theory ; (c) Contingency theory ; (d) All of these
Last Answer : Behavioral approach
Description : Porter Lawler Model is an extension of (a) Maslow’s theory ; (b) Mc Clelland’s theory ; (c) Stacy Adams theory ; (d) Vroom’s theory
Last Answer : d
Description : Who developed Equity theory of motivation? (a) Porter Lawler ; (b) Mc Clelland ; (c) Stacy Adams ; (d) Vroom
Last Answer : (c) Stacy Adams ;
Description : Which one is not a Process Based Theory of motivation? (a) Porter Lawler theory ; (b) Mc Clelland’s theory ; (c) Stacy Adams theory ; (d) Vroom’s theory
Last Answer : (b) Mc Clelland’s theory ;
Description : Z theory is a Japanese approach of motivation developed by (a) Mc Clelland ; (b) William Ouchi ; (c) Alderfer ; (d) Mc Gregor
Last Answer : (b) William Ouchi ;
Description : According to ----------employees love work as play or rest (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these
Last Answer : (b) Y theory ;
Description : --------------- theory believes that employees dislike work (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these
Last Answer : (a) X theory ;
Description : Who propounded X and Y theory of motivation (a) Maslow ; (b) F. Herzberg ; (c) Alderfer ; (d) Mc Gregor
Last Answer : ; (d) Mc Gregor
Description : ERG theory of motivation was proposed by (a) Maslow ; (b) F. Herzberg ;(c) Alderfer ; (d) Mc Gregor
Last Answer : ;(c) Alderfer ;
Description : Which of the following leadership behaviours are identified by the path-goal theory? (a) Supportive, employee-oriented, laissez-faire and participative (b) Achievement-oriented, supportive, ... -oriented, directive, and supportive (d) Directive, participative, supportive, and laissez-faire
Last Answer : (c) Participative, achievement-oriented, directive, and supportive
Description : Which of the following is NOT an important issue relating to goal-setting theory? (a) Goal specificity ; (b) Equity among workers ; (c) Feedback ; (d) Defining the goal
Last Answer : (b) Equity among workers ;
Description : If the average human being prefers to be directed, wishes to avoid responsibility, has relatively little ambition and wants security above all, the management attitude would be: (a) Theory Y manager ; (b) Theory X manager ; (c) Theory Z manager ; (d) All of the given options
Last Answer : (b) Theory X manager ;
Description : A motivational approach in which an organization‟s financial statements are opened to and shared with all of the employees is called ___________ (a) Open Book Management ; (b) Pay for Performance Program ; (c) Reinforcement Theory (d) Feedback
Last Answer : (a) Open Book Management ;
Description : In -------------- theory management assumes that employees may be ambitious, self-motivated, and anxious to accept greater responsibility, and exercise self-control, self-direction, autonomy and empowerment. (a) Theory Y manager ; (b) Theory X manager ; (c) Theory Z manager ; (d) All of the above
Last Answer : (d) All of the above
Description : Which leadership theory suggests that management style should adapt itself to changing circumstances? (a) Contingency theory ; (b) Delegation theory ; (c) Autocratic theory ; (d) Participatory theory
Last Answer : (a) Contingency theory ;
Description : Which management theorist is responsible for the motivation-hygiene theory? (a) Abraham Maslow ; (b) Dale Hawthorne ; (c) Peter Drucker ; (d) Frederick Herzberg
Last Answer : (d) Frederick Herzberg
Description : Which of the following statements would a Theory X manager consider to be true? (a) The average person can learn to accept and even seek responsibility (b) Employees will shirk responsibility (c) ... if they are committed to the objectives (d) Employees view work as being as natural as play
Last Answer : C) Employees will exercise self-direction if they are committed to the objective
Description : The theory that an individual tends to act in a certain way, with the expectation that the act will be followed by a given outcome and according to the attractiveness of the outcome is _____. (a) Equity theory ; (b) Three-needs theory ; (c) Motivation-hygiene theory (d) Expectancy theory
Last Answer : (a) Equity theory ;
Description : In Herbert Simon's theory, a manager who accepts the first satisfactory solution to a problem has made a ______ decision, while a manager who continues to search for the best possible solution is ... ; satisficing ; (b) Minimising; maximizing ; (c) Satisficing; maximising (d) Maximising; minimizing
Last Answer : (b) Minimising; maximizing ;
Description : __________ is counter to goal-setting theory. (a) Expectancy Theory ; (b) Reinforcement Theory ; (c) ERG Theory ; (d) None of given option
Last Answer : (b) Reinforcement Theory ;