A motivational approach in which an organization‟s financial statements are opened to and shared with all of the employees is called ___________ (a) Open Book Management ; (b) Pay for Performance Program ; (c) Reinforcement Theory (d) Feedback

A motivational approach in which an organization‟s financial statements are opened to and shared with all of the employees is called ___________ (a) Open Book Management ; (b) Pay for Performance Program ; (c) Reinforcement Theory (d) Feedback
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(a) Open Book Management ; 
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Which of the following statements concerning motivating marketing personnel is FALSE? A)Management must discover employees' needs and then develop motivational methods. B)Motivational methods should be fair, ethical, and well -understood by employees. C)Selecting effective motivational tools becomes easier as the work force becomes less diverse. D)Rewards to employees must be tied to organisational goals. E)Managers must use different tools to motivate different individuals.

Description : Which of the following statements concerning motivating marketing personnel is FALSE? A)Management must discover employees' needs and then develop motivational methods. B)Motivational methods should ... to organisational goals. E)Managers must use different tools to motivate different individuals.

Last Answer : C)Selecting effective motivational tools becomes easier as the work force becomes less diverse.

A “Learning Organization” requires ----------- : A. A stable Hierarchy B. A shared Vision and Culture that is challenging and questioning C. A questioning culture D. Knowledge management systems

Description : A “Learning Organization” requires ----------- : A. A stable Hierarchy B. A shared Vision and Culture that is challenging and questioning C. A questioning culture D. Knowledge management systems

Last Answer : A shared Vision and Culture that is challenging and questioning

Which of the following statements is not a distinction between independent auditing and internal auditing? a. Independent auditors represent third party users external to the auditee entity, whereas internal auditors report directly to management. b. Internal auditors are employees of the auditee, whereas independent auditors are independent contractors. c. The internal auditor's span of coverage goes beyond financial auditing to encompass operational and performance auditing. d. Although independent auditors strive for both validity and relevance of evidence, internal auditors are concerned almost exclusively with validity.

Description : Which of the following statements is not a distinction between independent auditing and internal auditing? a. Independent auditors represent third party users external to the auditee entity, ... validity and relevance of evidence, internal auditors are concerned almost exclusively with validity.

Last Answer : Although independent auditors strive for both validity and relevance of evidence, internal auditors are concerned almost exclusively with validity.

The major benefit of having employees participate in goal setting is: (a) That it provides the company with greater financial stability. (b) That it appears to induce employees to accomplish more difficult goals and tasks. (c) That it takes less time and resources to implement this type of system. (d) That it provides more time for management to pursue other activities.

Description : The major benefit of having employees participate in goal setting is: (a) That it provides the company with greater financial stability. (b) That it appears to induce employees to accomplish more difficult ... type of system. (d) That it provides more time for management to pursue other activities.

Last Answer : (b) That it appears to induce employees to accomplish more difficult goals and tasks.  

An objective, logical, systematic approach for making major decisions in an Organization is a way to describe the Strategic Management process

Description : An objective, logical, systematic approach for making major decisions in an Organization is a way to describe the Strategic Management process

Last Answer : True

In -------------- theory management assumes that employees may be ambitious, self-motivated, and anxious to accept greater responsibility, and exercise self-control, self-direction, autonomy and empowerment. (a) Theory Y manager ; (b) Theory X manager ; (c) Theory Z manager ; (d) All of the above

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Last Answer :  (d) All of the above

Which of the following statements would a Theory X manager consider to be true? (a) The average person can learn to accept and even seek responsibility (b) Employees will shirk responsibility (c) Employees will exercise self-direction if they are committed to the objectives (d) Employees view work as being as natural as play

Description : Which of the following statements would a Theory X manager consider to be true? (a) The average person can learn to accept and even seek responsibility (b) Employees will shirk responsibility (c) ... if they are committed to the objectives (d) Employees view work as being as natural as play

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Strategic management can be defined as: a) a process of setting written long-term profit plans for the organization. b) a process of measuring performance of the organization. c) a process of operational planning. d) a process of setting long-term direction for the organization

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Last Answer : a process of setting long-term direction for the organization

The Management Science Approach, includes A. Computer modelling & simulations B. Mathematical forecasting & projections C. Queuing theory D. All of these options are correct

Description : The Management Science Approach, includes A. Computer modelling & simulations B. Mathematical forecasting & projections C. Queuing theory D. All of these options are correct

Last Answer : All of these options are correct

The Management Science Approach, includes A. Computer modelling & simulations B. Mathematical forecasting & projections C. Queuing theory D. All of these options are correct

Description : The Management Science Approach, includes A. Computer modelling & simulations B. Mathematical forecasting & projections C. Queuing theory D. All of these options are correct

Last Answer : All of these options are correct

The functional approach to leadership emphasises that (a) the various functions of leadership cannot be shared among members of a group (b) leadership resides in a particular person and not in the functions (c) both of the above (d) neither of the above

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In the context of strategic management, stakeholders can be defined as: a) An individual or group with a financial stake in the organization b) An external individual or group that is able to impose constraints on the organizationInternal groups or individuals that are able to influence strategic direction of the organizationd) An individual or group with an interest in the organization's activities and who seeks to influence them

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Last Answer : An individual or group with an interest in the organization's activities and who seeks to influence them

__________ is counter to goal-setting theory. (a) Expectancy Theory ; (b) Reinforcement Theory ; (c) ERG Theory ; (d) None of given option

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An employee's experience in a situation or position outside his or her current organization is a referent comparison called: (a) Other-inside ; (b) Self-outside ; (c) Self-inside ; (d) Other-outside

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Last Answer :  (b) Self-outside ;

Today‟s managers understand that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification

Description : Today‟s managers understand that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification 

Last Answer : (c) Employee's participation ;

Which of the following steps is important to improving expectancy? (a) Create the belief that effort is related to performance. (b) Ask employees what rewards they value. ; (c) Deliver rewards as promised. (d) Make the rewards meaningful.

Description : Which of the following steps is important to improving expectancy? (a) Create the belief that effort is related to performance. (b) Ask employees what rewards they value. ; (c) Deliver rewards as promised. (d) Make the rewards meaningful. 

Last Answer : (a) Create the belief that effort is related to performance

What is "strategic control"? a) Control over the production process within an organization, in the sense of determining how the employees of an organization perform their work. b) The process by which one entity influences, to varying degrees, the behaviour and output of another entity through informal mechanisms. c) Control over the means and methods on which the whole conduct of an organization depends. d) Control over the production process within an organization, in the sense of determining how informal practices are performed.

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Last Answer : Control over the means and methods on which the whole conduct of an organization depends.

What is span of control? (a) empowering lower-level employees (b) concentrating decision-making on one specific point in the organization (c) centralization (d) number of subordinates a manager can effectively direct

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Last Answer : (d) number of subordinates a manager can effectively direct 

Which of the following is NOT an important issue relating to goal-setting theory? (a) Goal specificity ; (b) Equity among workers ; (c) Feedback ; (d) Defining the goal

Description : Which of the following is NOT an important issue relating to goal-setting theory? (a) Goal specificity ; (b) Equity among workers ; (c) Feedback ; (d) Defining the goal

Last Answer : (b) Equity among workers ;

The cost of quality quality is a. An expression of expression of an organizatio organization’s performance in performance in quality in quality in financial terms financial terms b. The difference between customers’ expectations of a product or service and their perceptions of their experience of it. c. A proactive approach proactive approach towards quality towards quality management by management by seeking to seeking to prevent defects prevent defects ever being produced. d. The inspection and inspection and testing of testing of the outputs from outputs from a transformation process.

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Last Answer : b. The difference between customers’ expectations of a product or service and their perceptions of their experience of it.

Managing a patients record can be helpful as i) The patients data can be easily shared between the doctors ii) The patients need to pay a heavy charge for maintain the records iii) It may be difficult to search and retrieve the patient’s records. iv) None of these

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Last Answer : i) The patients data can be easily shared between the doctors

Douglas McGregor's view that suggests that employees will exercise self-direction and self-control when they are committed to the objectives of the work is called: (a) Theory X ; (b) Theory Z ; (c) Theory Y ; (d) Theory A

Description : Douglas McGregor's view that suggests that employees will exercise self-direction and self-control when they are committed to the objectives of the work is called: (a) Theory X ; (b) Theory Z ; (c) Theory Y ; (d) Theory A 

Last Answer :  (c) Theory Y

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Description : The SWOT approach assesses an organization's (a) Speed, Wants, Order, Timing ; (b) Structure, Workforce, Organization, Types (b) Strengths, Weaknesses, Opportunities, Threats. ; (d) Signs, Worries, Objectives, Techniques

Last Answer : (b) Strengths, Weaknesses, Opportunities, Threats. ; 

GAP analysis: (a) Is a planning approach for determining where an organization as today. (b) Is a planning approach for determining how an organization will reach its goals. (c) Provides a diagram showing a company's present momentum and its potential. (d) All of the above.

Description : GAP analysis: (a) Is a planning approach for determining where an organization as today. (b) Is a planning approach for determining how an organization will reach its goals. (c) Provides a diagram showing a company's present momentum and its potential. (d) All of the above.

Last Answer : (d) All of the above. 

A ___________ refers to the authority and responsibility for achieving the major goals of the Organization. (a) Line position ; (b) Staff position ; (c) Line authority ; (d) None of the given options

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According to ----------employees love work as play or rest (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these

Description : According to ----------employees love work as play or rest (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these

Last Answer : (b) Y theory ; 

--------------- theory believes that employees dislike work (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these

Description : --------------- theory believes that employees dislike work (a) X theory ; (b) Y theory ; (c) Z theory ; (d) None of these

Last Answer : (a) X theory ;

Theory X suggests that employees: (a) Dislike work ; (b) Dislike their manager ; (c) Like work ; (d) None of the above

Description : Theory X suggests that employees: (a) Dislike work ; (b) Dislike their manager ; (c) Like work ; (d) None of the above 

Last Answer : (a) Dislike work

A teacher uses a text and some pictures of fruits and vegetables and holds a discussion with her students. The students link the details with their previous knowledge and learn the concept of nutrition. This approach is based on Options: A) A Classical conditioning of learning B) Theory of reinforcement C) Operant conditioning of learning D) Construction of knowledge

Description : A teacher uses a text and some pictures of fruits and vegetables and holds a discussion with her students. The students link the details with their previous knowledge and learn the concept of ... of learning B) Theory of reinforcement C) Operant conditioning of learning D) Construction of knowledge

Last Answer : D) Construction of knowledge 

Which of the following was presented as a listening skill? (a) Use open-ended question ; (b) Hold feedback until it is asked for (c) Concentrate on the whole message, not just the highlights ; (d) None of the these items

Description : Which of the following was presented as a listening skill? (a) Use open-ended question ; (b) Hold feedback until it is asked for (c) Concentrate on the whole message, not just the highlights ; (d) None of the these items 

Last Answer : (a) Use open-ended question ;

Z theory is a Japanese approach of motivation developed by (a) Mc Clelland ; (b) William Ouchi ; (c) Alderfer ; (d) Mc Gregor

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Last Answer :  (b) William Ouchi ; 

Today‟s organization are (a) Open system ; (b) Closed system ; (c) Open as well as closed ; (d) None of these

Description : Today‟s organization are (a) Open system ; (b) Closed system ; (c) Open as well as closed ; (d) None of these

Last Answer : (a) Open system ;

The Strategic Management process should be addressed only by top-level Executives. Mid-level and Low-level Employees are best equipped to implement Co’s Strategies

Description : The Strategic Management process should be addressed only by top-level Executives. Mid-level and Low-level Employees are best equipped to implement Co’s Strategies

Last Answer : False

The following is NOT a benefit of Strategic Management A. Resistance to change is reduced B. Reduces gaps/overlaps in activities among employees C. All of these options are correct D. Formulates a clear defect reduction plan in the quality department

Description : The following is NOT a benefit of Strategic Management A. Resistance to change is reduced B. Reduces gaps/overlaps in activities among employees C. All of these options are correct D. Formulates a clear defect reduction plan in the quality department

Last Answer : Formulates a clear defect reduction plan in the quality department

An intentional act by one or more individuals among management, employees, or third parties which results in misrepresentation of financial statements refers to a. Illegal acts b. Error c. Fraud d. Noncompliance

Description : An intentional act by one or more individuals among management, employees, or third parties which results in misrepresentation of financial statements refers to a. Illegal acts b. Error c. Fraud d. Noncompliance

Last Answer : Fraud

The theory that individuals act depending upon their evaluation of whether their effort will lead to good performance, whether good performance will be followed by a reward, and whether that reward is attractive to them, is called: (a) Equity Theory ; (b) Expectancy Theory ; (c) Empirical Theory ; (d) Outcome Theory

Description : The theory that individuals act depending upon their evaluation of whether their effort will lead to good performance, whether good performance will be followed by a reward, and whether that reward is attractive ... Equity Theory ; (b) Expectancy Theory ; (c) Empirical Theory ; (d) Outcome Theory

Last Answer : (b) Expectancy Theory ;

The theory that an employee will compare his or her job inputs and outcomes relative to others is called: (a) Employee Theory ; (b) Comparative Theory ; (c) Performance Theory ; (d) Equity Theory

Description : The theory that an employee will compare his or her job inputs and outcomes relative to others is called: (a) Employee Theory ; (b) Comparative Theory ; (c) Performance Theory ; (d) Equity Theory

Last Answer :  (d) Equity Theory 

_________________________ looks at financial and non-financial factors to evaluate strrategic performance? A. Business Process Re-engineering B. Balanced Scorecard C. Benchmarking D. Blue Ocean Thinking

Description : _________________________ looks at financial and non-financial factors to evaluate strrategic performance? A. Business Process Re-engineering B. Balanced Scorecard C. Benchmarking D. Blue Ocean Thinking

Last Answer : Balanced Scorecard

Stockholders in a Company are the only group with an interest in the financial performance of the Company

Description : Stockholders in a Company are the only group with an interest in the financial performance of the Company

Last Answer : False

Which of the following accurately categorizes the Machines an Organization uses ? A. Tangible, Financial Resources B. Intangible, Financial Resources C. Tangible, Intellectual CapitalD. Tangible, Physical Resources

Description : Which of the following accurately categorizes the Machines an Organization uses ? A. Tangible, Financial Resources B. Intangible, Financial Resources C. Tangible, Intellectual Capital D. Tangible, Physical Resources

Last Answer : Tangible, Physical Resources

Another contingency model of leadership is the path-goal theory. This suggests that subordinates will see leadership behaviour as a motivating influence if (a) their effective performance will satisfy their needs (b) the necessary direction, guidance, training and support is provided (c) path-goal relationships are clarified ; (d) all the above

Description : Another contingency model of leadership is the path-goal theory. This suggests that subordinates will see leadership behaviour as a motivating influence if (a) their effective performance will satisfy their needs ... support is provided (c) path-goal relationships are clarified ; (d) all the above

Last Answer : (d) all the above

The ‘Management Science Approach…. A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct

Description : The Management Science Approach . A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. ... quantitative techniques to improve management decision making. D. None of these options is correct

Last Answer : Involves the use of quantitative techniques to improve management decision making.

The ‘Management Science Approach…. A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. Involves the use of quantitative techniques to improve management decision making. D. None of these options is correct.

Description : The Management Science Approach . A. Recognizes that the appropriate management actions depend on the situation B. Studied the relationship of lighting levels to worker productivity. C. ... quantitative techniques to improve management decision making. D. None of these options is correct.

Last Answer : Involves the use of quantitative techniques to improve management decision making

Competitive advantage based on the creation of opportunities using internal resources is characterized by which approach/view? a) The positioning approach b) The outside-in approachc) The resource-based viewd) The knowledge-management approach

Description : Competitive advantage based on the creation of opportunities using internal resources is characterized by which approach/view? a) The positioning approach b) The outside-in approach c) The resource-based view d) The knowledge-management approach

Last Answer : The resource-based view

Scientific Management approach is developed by (a) Elton Mayo ; (b) Henry Fayol ; (c) F.W. Taylor ; (d) (A) Maslow

Description : Scientific Management approach is developed by (a) Elton Mayo ; (b) Henry Fayol ; (c) F.W. Taylor ; (d) (A) Maslow

Last Answer : (c) F.W. Taylor ; 

The Behavioral approach to management focused on: (a) The worker ; (b) The manager ; (c) The owner ; (d) None of the above.

Description : The Behavioral approach to management focused on: (a) The worker ; (b) The manager ; (c) The owner ; (d) None of the above. 

Last Answer : (a) The worker ;

Frederick Taylor and Frank and Lillian Gilbreth were advocates of an approach to management involving the use of scientific method, known as: (a) The quantitative approach. ; (b) Management science. (c) Scientific management. ; (d) The contingency approach.

Description : Frederick Taylor and Frank and Lillian Gilbreth were advocates of an approach to management involving the use of scientific method, known as: (a) The quantitative approach. ; (b) Management science. (c) Scientific management. ; (d) The contingency approach. 

Last Answer : (c) Scientific management. ;

The following four different approaches to management thinking were developed in the first half of the 20th century: (a) Scientific management, general administrative, quantitative, and contingency approach. (b) Scientific management, general administrative, quantitative, and organizational behavior. (c) General administrative, globalization, organizational behavior, and quantitative. (d) Systems approach, scientific management, general administrative, and organizational behaviour.

Description : The following four different approaches to management thinking were developed in the first half of the 20th century: (a) Scientific management, general administrative, quantitative, and ... . (d) Systems approach, scientific management, general administrative, and organizational behaviour.

Last Answer : (b) Scientific management, general administrative, quantitative, and organizational behavior. 

The final step of the strategic management process is ___________. (a) Doing an internal analysis ; (b) Formulating strategies ; (c) Implementing strategies (d) Evaluating results

Description : The final step of the strategic management process is ___________. (a) Doing an internal analysis ; (b) Formulating strategies ; (c) Implementing strategies (d) Evaluating results

Last Answer : (d) Evaluating results

Which of the following statements is most correct? A. For small companies, long-term debt is the principal source of external financing. B. Current assets of the typical manufacturing firm account for over half of its total assets. C. Strict adherence to the maturity matching approach to financing wD. Similar to the capital structure management, working capital management requires the financial manager to make a decision and not address the issue again for several months.ould call for all current assets to be financed solely with current liabilities.

Description : Which of the following statements is most correct? A. For small companies, long-term debt is the principal source of external financing. B. Current assets of the typical manufacturing firm account ... the financial manager to make a decision and not address the issue again for several months.

Last Answer : B. Current assets of the typical manufacturing firm account for over half of its total assets.