1. The person who are injured or whose property is damaged or nominee of the person who have got death are required to apply for compensation in appropriate form along with the duly filled discharge receipt and the undertaking to Claim Enquiry Officer of the district in which the accident have taken place within the period of six months from the date of accident 2. In case of all major accident prefer spot survey. The surveyor will visit the workshop for inspection of the vehicle and finalization of the claim amount with the owner and / or repairer. 3. Provide copies of the legal documents, viz FIR, Challans, postmortem report or certificate of injury to the insurance company for quick disposal of claim. 4. The Claims Enquiry Officer decides who the right claimant is and submits a report in Form-III to Claims Settlement commissioner who issues the sanction order of the claim in Form IV to the insurance company.