This is a great service and the food is delivered to your home. However, you are paying a higher rate for the food you order. Furthermore, the site automatically adds on the tip and the delivery charges to your bill. If you live close to the establishment, your delivery charges are not as high as if you live 5 to 10 miles away. The company uses the money you've paid to pay their drivers and to split the tips they've charged. The company is making a commission from the establishments they offer food from, the delivery charges and the tips. This will keep the site open and make it run where all parties are making money.