answer:It’s not unusual for a doctor’s office to reveal the results of important medical tests strictly in person. There is the chance that a patient will assume the worst and do something serious, if they hear news over the phone. Similarly, A patient may assume that a doctor’s office only gives good news over the phone, and when they hear they have to come in for the results, will do something serious. The policy of giving the results strictly in person is a good one. I once had an office staff member give me the results of a very serious test right at the front counter where everyone in the waiting room could hear. I could therefore assume that had the results been different, I would have been called to the back for the bad news. This would have resulted in a lot of stress and worry for me. I hope that makes sense. I’m not sure I’m being very clear today.