Description : What non-financial measure of marketing is important to track? CEO performance Number of new hires in marketing Number of impressions New customer acquisition
Last Answer : Number of impressions
Description : Your company just had a security breach and 50,000 customer credit cards were stolen, how do you handle the situation?
Last Answer : Find out what the best solution is that will protect your customers. Immediately find out who the 50,000 customers were. From there, issue a notice detailing what happened and explain ... the solution (which should be implemented immediately). Oer free credit protection services to the customers.
Description : Approximately how many businesses are used content marketing? 10 to 20% 25 to 30% 80 to 90% 100% 1. the customer review of a product on an E-Commerce website. a)Awareness about the brand b)Awareness about the product c)Experience the product d)Both a&c Answer: b
Last Answer : 80 to 90%
Description : We would like you to reduce our costs by $1,000,000 in our operations department. Describe to me how you would implement that project.
Last Answer : Ask for more information on the current operations department and what their key challenges and ineciencies are. From there, discuss how your ideas would cut down on costs.
Description : What are your impressions of a regular customer who visits Starbucks just to get refills?
Last Answer : A very thrifty customer! Knows how to stretch a dollar. And a nice one to boot.
Description : Tell of the most difficult customer service experience that you have ever had to handle -- perhaps an angry or irate customer. Be specific and tell what you did and what the outcome was.
Last Answer : This question is designed to see how you handle conflict and to see whether you can move beyond it. Explain what you do in such a situation and how you stayed level-headed.
Description : A customer leaves without paying for gas, what would you do?
Last Answer : Sub: Free Retail interview questions and answers Interview questions: A customer leaves without paying for gas, what would you do? Answer tips/answer samples: This is just a hypothetical situation which ... that may be useful in contacting him. Then, I will report to the manager for direction.
Description : Can you perform Internet research? Please describe to me your steps in doing so.
Last Answer : Internet research can entail Google searches, industry sites, news articles, social networks and company websites.
Description : Describe to me a time where you had to make a hard decision.
Last Answer : Hard decisions are hard for a reason. It could dramatically eect the company. It could aect other workers. So if you have a story about how you made a hard decision and had a good outcome, ... explain how you would have changed the way you approached the decision to show you learned how to improve.
Description : "The Customer Is Always Right"- Did you grow up hearing this and assuming it was some sort of law of trade beween businesses and customers? Do you personally believe in this enough to act up in public and blurt it out when you feel you should get your way?
Last Answer : Having worked in retail for several years, I can assure you that the Customer is almost always wrong. ;) That said, it is often in the business' best interest to act as though the customer is right ... , though, the actually right customers didn't tend to be the ones to bring up that dreaded phrase.
Description : What makes the mobile phone the ultimate brand engagement platform? A. The mobile phone allows for targeted messages, advertising and apps to drive engagement. B. The mobile phone ... mobile phone allows for targeted messages, customer engagement, and interactive features to drive engagement.
Last Answer : D. The mobile phone allows for targeted messages, customer engagement, and interactive features to drive engagement
Description : What makes the mobile phone the ultimate brand engagement platform? A. The mobile phone allows for targeted messages, advertising and apps to drive engagement. B. The mobile ... The mobile phone allows for targeted messages, customer engagement, and interactive features to drive engagement
Description : Which one of the following following factors factors does not affect the volume and revenue for a service firm? a. affluence affluence of customer customer drawing drawing area b. competition ... d. businesses d. quality of the competition quality of the competition e. environmental regulations
Last Answer : e. environmental regulations
Description : Which of the following statements is false? A. Market segmentation is a useful process for small businesses to undertake. B. Selling is essentially a matching process. C. A benefit is the value of a product feature to a customer. D. It is a good idea for small businesses to compete solely on price.
Last Answer : D. It is a good idea for small businesses to compete solely on price.
Description : Approximately how many businesses are used content marketing? 10 to 20% 25 to 30% 80 to 90% 100%
Last Answer : 80 to 90%
Description : Can you describe how you accomplished a personal goal?
Last Answer : I wrote a short story, and my goal was to get it published. I went to the library and researched which magazines accepted short-story submissions. Then I sent my story to those publications that ... for about six months. This answer does not demonstrate any skills that are needed in the workplace.
Description : Describe how you accomplished a work-related goal.
Last Answer : When I started working for Daylight Publications, I discovered that I had inherited a huge file cabinet full of photographs. We used photographs in our magazine but usually wound up purchasing stock photos, ... able to do it. This in no way demonstrates any job-related skills the interviewee has.
Description : Can you describe your ideal work environment?
Last Answer : I want to work in an environment where I can use my presentation skills to help the company increase its client roster. It's important that I work in a fast-paced environment, because I like ... employer's offices, this answer doesn't say anything about the job or her qualifications for it.
Description : Describe your management style.
Last Answer : Are you a micro manager? Are you a manager that empowers other people? If you're the latter, how do you do so? Do you set a clear goal for the team?
Description : Describe your most meaningful work experience.
Last Answer : Describe a work experience that was meaningful; explain what you were doing and why it was meaningful to you. What did you learn?
Description : Describe a situation where your work was criticized.
Last Answer : Explain the situation and what the criticism was. How did you correct the problem? How did you handle the criticism?
Description : What five words would you say describe you best?
Last Answer : Choose these words carefully, and only choose five (if you don't follow instructions the company will frown on your answer). Choose words that describe attributes that you want the interviewer to know about you.
Description : Describe a time when you had to make a dicult choice between your personal and professional (or academic) life.
Last Answer : This question is designed to see whether you're willing to go the extra mile for the company. Give an example that shows your dedication, without giving too many details about your family life. Also, you don't want to come across as though you hate your family either.
Description : Describe a team experience you found disappointing. What could you have done to prevent it?
Last Answer : The example you give should be one in which your team did not work well together, and you will show that you've learned from it and now use open communication to make certain everyone knows his/her role on the team.
Description : Tell about a recent job or campus experience that you would describe as a real learning experience? What did you learn from the job or experience?
Last Answer : Focus on what you learned and how you will take those lessons and use them in the future.
Description : Describe a situation when you were able to have a positive influence on the actions of others.
Last Answer : This question is designed to see whether you can motivate others and help achieve a positive attitude. Explain how you motivate others and what you do to determine what motivates them.
Description : Describe a time when you took personal accountability for a conflict and initiated contact with the individual(s) involved to explain your actions.
Last Answer : This question is designed to see how you handle conflict and to see whether you can move beyond it. The company also wants to know that you can take accountability and responsibility and not put it on someone else.
Description : Describe a situation where you felt you had not communicated well. How did you correct the situation?
Last Answer : Communication is important, so focus on what you learned from the situation and how you no longer make the same mistake.
Description : Describe a project or situation that best demonstrates your analytical abilities.
Last Answer : Describe your thinking and reasoning process from the example you give. Your process is more important than the situation itself.
Description : Describe the last time that you undertook a project that demanded a lot of initiative.
Last Answer : Describe that you take initiative and are self-driven. You want to give an example that is recent, because it shows that you still have initiative, not that you had it 12 years ago.
Description : Describe a time when you put your needs aside to help a co-worker or classmate understand a task. How did you assist him or her? What was the result?
Last Answer : This is a question that deals with communicating ideas and how eectively you can train someone else. Describe what you do to train someone and how you break things down into a level they can understand.
Description : Describe a time when you got co-workers or classmates who dislike each other to work together. How did you accomplish this? What was the outcome?
Last Answer : This question is designed to see how well you can mediate a situation and handle conflict. You want to come across as someone who can compromise when necessary.
Description : Describe a specific problem you solved for your employer or professor. How did you approach the problem? What role did others play? What was the outcome?
Last Answer : Describe the problem, what the process was for coming up with solutions, and how you came to the best solution. What were the results?
Description : Describe the system you use for keeping track of multiple projects. How do you track your progress so that you can meet deadlines? How do you stay focused?
Last Answer : This question is designed to see if you have the ability to multitask. Give an example of how you organized your work.
Description : Describe a situation in which you had to use reference materials to write a research paper. What was the topic? What journals did you read?
Last Answer : This question is designed to see what your research methods are. Explain how you organize your research and what types of materials you use.
Description : Describe a situation where you found yourself dealing with someone who didn't like you. How did you handle it?
Last Answer : This question is designed to see how you handle conflict and to see whether you can move beyond it. Also, be sure that the reason for your person not liking you isn't something that will look bad the interviewer.
Description : Describe a situation that required a number of things to be done at the same time. How did you handle it? What was the result?
Last Answer : This question is designed to see if you have the ability to multitask. Give an example of how you've successfully juggled many things at once.
Description : Describe some times when you were not very satisfied or pleased with your performance. What did you do about it?
Last Answer : This question is designed to see whether you can accurately evaluate your own performance and learn from your mistakes. Focus on your learning experiences from bad performance.
Description : Describe a situation in which you had to arrive at a compromise or guide others to a compromise.
Description : Describe a situation in which you found that your results were not up to your professor's or supervisor's expectations. What happened? What action did you take?
Last Answer : Give a situation in which you misunderstood the expectations, not where you didn't do your best. Misunderstandings happen, and you can explain that now you always make certain you understand exactly what your boss or professor wants.
Description : Describe a situation where others you were working with on a project disagreed with your ideas. What did you do?
Last Answer : This question is designed to see if you can stand by your ideas when they are good and also to see whether you can recognize when someone else's ideas are better. Give an example of each if possible.
Description : Sometimes it's easy to get in "over your head." Describe a situation where you had to request help or assistance on a project or assignment.
Last Answer : Requesting help isn't a bad thing, it shows that you put the company first instead of yourself. Give an example of a time when so many projects landed on your plate and you had to ask for help, who you asked, and how you decided what you would do and what the other person would do.
Description : Describe the most significant or creative presentation that you have had to complete.
Last Answer : What was the presentation about, how did you prepare, who did you give the presentation to, and how do you believe the presentation went?
Description : Describe a time when you had to use your written communication skills to get an important point across.
Last Answer : This is a good time to explain how well you use email, or how you create charts or diagrams. If you've ever created a training manual or procedures manual, talk about that. The interviewer wants to know that you are a good writer.
Description : Describe a time when you were faced with problems or stresses that tested your coping skills.
Last Answer : Give an example of a situation where you correctly used your coping skills. Explain the situation, what you did to cope, what the result was, and how others reacted to the result.
Description : Describe an instance when you had to think on your feet to extricate yourself from a dicult situation.
Last Answer : Only give examples of where the end result was good, not an example of where it didn't work out or you had to lie yourself out of situation. This question will see how you act under pressure. Paint yourself in a good light when it comes to handling pressure.
Description : Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way?
Last Answer : You want to explain what you did to persuade someone and not just highlight the fact that you persuaded someone. Explain what the situation was and why you needed to persuade the person, and how you did so. What were the results? Why did you use the technique you did?
Description : Name five characteristics that describe you.
Last Answer : Here are a few you could choose from: Hard working, strong willed, persistent, intelligent, adept, amicable, friendly, collaborative, eager, humble.
Description : How would your references describe you?
Last Answer : Think of three major characteristics that demonstrate your best qualities related to work and then have quick stories to describe why.
Description : Describe some problems you encountered in your most recent position and how you resolved them.
Last Answer : Discuss your work experiences. The key is to show you're calm under pressure and can handle sensitive situations with a clear train of thought.