Tell of the most difficult customer service experience that you have ever had to handle -- perhaps an angry or irate customer. Be specific and tell what you did and what the outcome was.

Tell of the most difficult customer service experience that you have ever had to handle -- perhaps an angry or irate customer. Be specific and tell what you did and what the outcome was.
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This question is designed to see how you handle conflict and to see whether you can move beyond it. Explain what you do in such a situation and how you stayed level-headed.
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What experiences have you had in dealing with difficult customers?

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If you had a "poor customer service" experience at a restaurant, would you do the online survey and tell, or just let it go and forget it?

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Give me a specific example of a time when you had to conform to a policy with which you did not agree.

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Tell about the most dicult or frustrating individual that you've ever had to work with, and how you managed to work with that person.

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Tell me about the most boring job you’ve ever had.

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As you know, this is a new programming-director position. We’re thinking about having the person in this position also handle promoting our programs. Is that something you can handle?

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How do you handle pressure?

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How do you handle failure?

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How do you handle success?

Description : How do you handle success?

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Recall a situation in which communications were poor. How did you handle it?

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What is the most competitive work or school situation you have experienced? How did you handle it? What was the result?

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Describe a situation where you found yourself dealing with someone who didn't like you. How did you handle it?

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Describe a situation that required a number of things to be done at the same time. How did you handle it? What was the result?

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How have you diered from your professors in evaluating your performance? How did you handle the situation?

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How do you handle repetitive tasks?

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Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). How did you handle the situation? What obstacles or diculties did you face? How did you deal with them?

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Your coworker highlights your mistakes in front of everyone, how do you handle the situation?

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If you have multiple projects on your plate, how do you handle completing them on time?

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If you were given more initiatives than you could handle, what would you do?

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Have you worked with someone you didn't like? If so, how did you handle it?

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What major challenges and problems did you face? How did you handle them?

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How do you handle criticism?

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How did you handle challenges?

Description : How did you handle challenges?

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How do you handle stress/pressure?

Description : How do you handle stress/pressure?

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How do you handle it if the boss is wrong?

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