Description : The presence of conditions that create opportunities for conflict to arise is the _____ stage of the conflict process. (a) potential opposition ; (b) cognition ; (c) vision ; (d) intentions
Last Answer : (a) potential opposition ;
Description : In which stage of the conflict process does conflict become visible? (a) potential opposition or incompatibility (Stage I) ; (b) cognition and personalization (Stage II) ; (c) intentions (Stage III) ; (d) behavior (Stage IV)
Last Answer : ; (d) behavior (Stage IV)
Description : The first stage of the conflict process is called: (a) cognition and personalization. ; (b) behavior. ; (c) potential opposition or incompatibility. (d) outcomes.
Last Answer : (c) potential opposition or incompatibility.
Description : In which stage are conflict issues defined? (a) Stage I, Potential opposition ; (b) Stage II, Cognition and personalization (c) Stage III, Intuitions ; (d) Stage IV, Behavior
Last Answer : (b) Stage II, Cognition and personalization
Description : In which stage of the conflict process does conflict become visible? (a) Illumination ; (b) Intentions ; (c) Behaviour ; (d) Cognition
Last Answer : (c) Behaviour ;
Description : Stage II of the conflict process deals with: (a) cognition and personalization of conflict. ; (b) group development. (c) conflict avoidance. ; (d) interaction between group members.
Last Answer : (a) cognition and personalization of conflict. ;
Description : Which is not one of the five conflict-handling intentions? (a) Cooperating ; (b) competing ; (c) accommodating ; (d) avoiding
Last Answer : (a) Cooperating ;
Description : There are two dimensions to conflict-handling intentions, cooperativeness, and assertiveness. Cooperativeness is the degree to which: (a) one party attempts to satisfy the other party's concerns. (b) one party ... . (c) both parties work toward a common goal. (d) there is an absence of conflict
Last Answer : (a) one party attempts to satisfy the other party’s concerns.
Description : Which of the following is not a requirement in your text‟s definition of conflict? (a) must be perceived ; (b) overt acts only ; (c) incompatibility ; (d) opposition
Last Answer : (b) overt acts only ;
Description : Conflict-handling behaviors are initiated in _____, in which there is a dynamic process of interaction. (a) Stage II of the conflict process ; (b) Stage III of the conflict process (c) Stage IV of the conflict process ; (d) Stage V of the conflict process
Last Answer : (b) Stage III of the conflict process
Description : Which of the following is a stage in the conflict process? (a) functional conflict (b) dysfunctional conflict ; (c) hindering conflict ; (d) incompatibility
Last Answer : (d) incompatibility
Description : _____ intervene(s) between people‟s perceptions and emotions and their overt behavior. (a) Intuition ; (b) Intention ; (c) Cognition ; (c) Attributions
Last Answer : (b) Intention ;
Description : Identifying an Organization’s existing Vision, Mission, Objectives and Strategies is the final step for the Strategic Management Process
Last Answer : False
Description : Members within a group that share similar experiences and feelings are known to have…………. (a) Process ; (b) Universal ; (c) Content ; (d) Conflict
Last Answer : (b) Universal ;
Description : When the group disagrees, it is usually over how the work should get done. The type of conflict experienced by your group is: (a) task conflict. (b) relationship conflict. ; (c) process conflict. ; (d)traditional conflict.
Last Answer : ; (c) process conflict. ;
Description : Which one of the following might not be a functional outcome of the conflict process? (a) stimulates creativity ; (b) avoids risk ; (c) fosters environment of self-evaluation (d) relieves tensions
Last Answer : (b) avoids risk ;
Description : The conflict-handling orientation that is based on a process of give-and-take and an emphasis on “splitting the difference” is: (a) avoiding. ; (b) collaborating. ; (c) accommodating. ; (d) compromising.
Last Answer : (d) compromising.
Description : _____ conflict relates to how the work gets done. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (d) Process
Description : _____ conflict focuses on interpersonal relationships. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (c) Relationship ;
Description : Which is not one of the three types of conflict? (a) Task ; (b) job ; (c) relationship ; (d) process
Last Answer : (b) job ;
Description : Conflict that relates to the content and goals of the work is termed _____ conflict. (a) explicit ; (b)task ; (c) relationship ; (d) process
Last Answer : (b)task ;
Description : _____ is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about. (a) Politics ; (b) Consideration ; (c) Power ; (d) Conflict
Last Answer : (d) Conflict
Description : If a girl student is attracted towards you beyond the ethical limits then how would you control your own emotion? (a) You will try to calm down her emotion, as she is passing through the ... her intentions through strict measures. (d) You will communicate this matter to her parents for help.
Last Answer : (d) You will communicate this matter to her parents for help.
Description : If a girl student prefers you beyond the ethical limits then how would you control your own emotions? Options: A) You will try to sublimate her emotions, as she is passing through the ... relish her emotionality D) You will have in mind the similar emotions but afraid of social dignity
Last Answer : A) You will try to sublimate her emotions, as she is passing through the adolescent stage
Description : Prosthetic Devices includes i) Computer technology for vision and hearing ii) Powerful IC iii) MRI Systems iv) None of these
Last Answer : i) Computer technology for vision and hearing
Description : Strategic drift is…. A. When strategies progressively fail to address the environmental dynamics, and performance deteriorates. B. Mismatch between Vision Statement and Value Statement C. Mismatch between Vision Statement and Mission Statement D. Mismatch between Mission Statement and Resources
Last Answer : When strategies progressively fail to address the environmental dynamics, and performance deteriorates.
Description : This statement does not apply to the ‘Company Vision Statement’. A. Audacious B. Time Bound C. Future Casting D. All of these options apply
Last Answer : All of these options apply
Description : A Vision statement answers the Question: “What is our Business?” whereas a Mission statement answers: “What do we want to become?
Description : A Vision statement is in essence, a Company’s Game Plan
Description : This statement does not apply to the ‘Company Vision Statement’. A. Audacious B. Time Bound C. Future Casting D. All of these options apply.
Last Answer : All of these options apply.
Description : The _________ answers the question "What do we want to become?" whereas _________answers the question "What is our business?" a. vision statement; mission statement b. short-term objectives; long-term objectives c. objectives; strategies d. mission; vision
Last Answer : vision statement; mission statement
Description : The means by which long-term objectives will be achieved are a. mission statements b. strategies. c. vision statements. d. long-term goals
Last Answer : strategies
Description : Developing a vision and mission, identifying an organization's external opportunities and threats, and determining internal strengths and weaknesses are all __________ activities. a. strategy-formulation b. strategy-implementation c. long-range planning d. short-range planning
Last Answer : strategy-formulation
Description : A “Learning Organization” requires ----------- : A. A stable Hierarchy B. A shared Vision and Culture that is challenging and questioning C. A questioning culture D. Knowledge management systems
Last Answer : A shared Vision and Culture that is challenging and questioning
Description : An Organization’s general expression of it’s overall purpose is known as it’s: A. Objectives B. Vision C. Culture D. Mission
Last Answer : Mission
Description : Developing a Vision and Mission, identifying an Organization’s external opportunities & threats and determining internal strengths & weaknesses are all -------------- activities : A. Strategy Formulation B. Strategy Implementation C. Long-range Planning D. Short-range Planning
Last Answer : Strategy Formulation
Description : The means by which long-term objectives achieved are --------------- : A. Mission statements B. Strategies C. Vision statements D. long-term goals
Last Answer : Strategies
Description : A possible and desirable future state of an Organization is called --------------- : A. Mission B. Vision C. Strategy Implementation D. Strategy Formulation
Last Answer : Vision
Description : What is said to be the key factor in maintaining Organizational Growth ? [Hurst : 1995] A. Entrepreneurial Vision B. Planning C. Innovation D. Flexibility
Last Answer : Flexibility
Description : Strategy implementation is often considered to be the most difficult stage in the Strategic Management process because it requires personal discipline, commitment and sacrifice
Last Answer : True
Description : Behaviour, power, and conflict are central areas of study for _____________. (a) Sociologist ; (b) Anthropologists ; (c) Social psychologists ; (d) Operations analysts
Last Answer : (a) Sociologist ;
Description : Which of the following is / are not direct method to solve intergroup conflicts (a) Problem solving ; (b) Domination by the management ; (c) Removing key figures in conflict (d) Persuasion
Last Answer : (d) Persuasion
Description : If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution? (a) Confrontation ; (b) Avoidance ; (c) Dominance ; (d) Compromise
Last Answer : (b) Avoidance ;
Description : Role _________________ is a conflict between the role an individual has outside the group and the role he or she is expected to have in the group. (a) Collision ; (b) Transition ; (c) Confusion ; (d) Incompatibility
Last Answer : (a) Collision ;
Description : Conflict: (a) can be positively related to productivity. ; (b) is always dysfunctional. (c) can arise from diversity. ; (d) all of the above
Last Answer : (b) is always dysfunctional.
Description : Last month, Jennifer‟s department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict? (a) improved quality of decisions ; (b) creativity and innovation are stimulated (c) tensions are released ; (d) communication is retarded
Last Answer : (d) communication is retarded
Description : You have decided to allow the conflict to exist so long as it doesn‟t hinder group performance. You will try to eliminate _____ conflict. (a) functional ; (b) dysfunctional (c) task ; (d) individualized
Last Answer : (b) dysfunctional
Description : You decide to do more research on the view that conflict should be encouraged as a means to achieve change and innovation. This view is termed: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. (d) the acceptance view.
Last Answer : ; (c) the interactionist view.
Description : You have decided to accept conflict as a natural occurrence and deal with it. You are supporting: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. (d) the behavior modification view.
Last Answer : (b) the human relations view. ;