Description : _____ conflict relates to how the work gets done. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (d) Process
Description : _____ conflict focuses on interpersonal relationships. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Last Answer : (c) Relationship ;
Description : When the group disagrees, it is usually over how the work should get done. The type of conflict experienced by your group is: (a) task conflict. (b) relationship conflict. ; (c) process conflict. ; (d)traditional conflict.
Last Answer : ; (c) process conflict. ;
Description : Which is not one of the three types of conflict? (a) Task ; (b) job ; (c) relationship ; (d) process
Last Answer : (b) job ;
Description : You have decided to allow the conflict to exist so long as it doesn‟t hinder group performance. You will try to eliminate _____ conflict. (a) functional ; (b) dysfunctional (c) task ; (d) individualized
Last Answer : (b) dysfunctional
Description : _____ conflicts are almost always dysfunctional. (a) Task ; (b) Job ; (c) Relationship ; (d) Process
Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : Which of the following is not a conflict resolution technique? (a) superordinate goals ; (b) appointing a devil’s advocate ; (c) avoidance ; (d) authoritative command
Last Answer : (b) appointing a devil’s advocate ;
Description : Conflict is functional if it: (a) supports the goals of the group. (b) is satisfying to the individual members of the group. (c) causes group members to argue. ; (d) causes turnover.
Last Answer : (a) supports the goals of the group.
Description : You decide to do more research on the view that conflict should be encouraged as a means to achieve change and innovation. This view is termed: (a) the traditional view. ; (b) the human relations view. ; (c) the interactionist view. (d) the acceptance view.
Last Answer : ; (c) the interactionist view.
Description : Members within a group that share similar experiences and feelings are known to have…………. (a) Process ; (b) Universal ; (c) Content ; (d) Conflict
Last Answer : (b) Universal ;
Description : Conflict-handling behaviors are initiated in _____, in which there is a dynamic process of interaction. (a) Stage II of the conflict process ; (b) Stage III of the conflict process (c) Stage IV of the conflict process ; (d) Stage V of the conflict process
Last Answer : (b) Stage III of the conflict process
Description : The presence of conditions that create opportunities for conflict to arise is the _____ stage of the conflict process. (a) potential opposition ; (b) cognition ; (c) vision ; (d) intentions
Last Answer : (a) potential opposition ;
Description : _____ is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about. (a) Politics ; (b) Consideration ; (c) Power ; (d) Conflict
Last Answer : (d) Conflict
Description : To determine whether one's leadership style is task- or relationship-oriented, the leader must fill in the Least Coworker Participation (LCP) scale. (a) True ; (b) False
Last Answer : (b) False
Description : Reputation' in the context of an organization's resources can provide competitive advantage because: a) It is difficult to copy b) It is based on word-of-mouth c) It is a threshold resource d) It is explicit
Last Answer : It is difficult to copy
Description : Knowledge which is difficult to define and codify is known as: a) Explicit b) Tangible c) Tacit d) Random
Last Answer : Tangible
Description : High job specialization causes _____ conflict. (a) communicative ; (b) structural ; (c) personal-variable ; (d) antecedent
Last Answer : (b) structural ;
Description : _____ conflict hinders group performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (d) Dysfunctional
Description : Encouraging group leaders to maintain an ongoing minimum level of conflict is part of the _____ view of conflict. (a) functional ; (b)traditional ; (c)human relations ; (d) interactionist
Last Answer : (d) interactionist
Description : The _____ view of conflict argues that some conflict is absolutely necessary for a group to perform effectively. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (b) interactionist ;
Description : The _____ view of conflict argues that conflict is a natural and inevitable outcome in any group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (a) human relations ;
Description : Which of the following is the best explanation of business process reengineering? A. Redesigning the organizational structure of a business B. Redesigning workflow C. Redesigning products D. Transformation of business processes for more effective achievement of business goals
Last Answer : D. Transformation of business processes for more effective achievement of business goals
Description : __________ is the process of using the resources and personnel of an organization in an orderly way to achieve the objectives and long-term goals of the organization. (a) Planning ; (b) Organizing ; (c) Leading ; (c) Controlling
Last Answer : (b) Organizing ;
Description : In which stage of the conflict process does conflict become visible? (a) Illumination ; (b) Intentions ; (c) Behaviour ; (d) Cognition
Last Answer : (c) Behaviour ;
Description : Which one of the following might not be a functional outcome of the conflict process? (a) stimulates creativity ; (b) avoids risk ; (c) fosters environment of self-evaluation (d) relieves tensions
Last Answer : (b) avoids risk ;
Description : In which stage of the conflict process does conflict become visible? (a) potential opposition or incompatibility (Stage I) ; (b) cognition and personalization (Stage II) ; (c) intentions (Stage III) ; (d) behavior (Stage IV)
Last Answer : ; (d) behavior (Stage IV)
Description : The conflict-handling orientation that is based on a process of give-and-take and an emphasis on “splitting the difference” is: (a) avoiding. ; (b) collaborating. ; (c) accommodating. ; (d) compromising.
Last Answer : (d) compromising.
Description : Stage II of the conflict process deals with: (a) cognition and personalization of conflict. ; (b) group development. (c) conflict avoidance. ; (d) interaction between group members.
Last Answer : (a) cognition and personalization of conflict. ;
Description : Which of the following is not a stage in the conflict process? (a) potential opposition ; (b) cognition ; (c) vision ; (d) intentions
Last Answer : (c) vision ;
Description : Which of the following is a stage in the conflict process? (a) functional conflict (b) dysfunctional conflict ; (c) hindering conflict ; (d) incompatibility
Last Answer : (d) incompatibility
Description : The first stage of the conflict process is called: (a) cognition and personalization. ; (b) behavior. ; (c) potential opposition or incompatibility. (d) outcomes.
Last Answer : (c) potential opposition or incompatibility.
Description : The process of identifying the probability of occurrence of a natural hazard of a given intensity at a specific location based on an analysis of natural processes and site conditions is termed as- (a) Disaster calculation (b) Hazard Assessment (c) Hazard calculation (d) None of the above
Last Answer : (b) Hazard Assessment
Description : ICT is helpful in i) Doing more amount of work and accomplishing the task quickly. ii) Analyzing information iii) Learning computer skills iv) All of these
Last Answer : iv) All of these
Description : Inputs necessary for the group to operate are ____________ inputs. (a) Group Size ; (b) Work Group ; (c) Group Task ; (d) None of the Above
Last Answer : (b) Work Group ;
Description : Needs such as training the group, setting standards and maintaining discipline, and appointing subleaders may be called (a) individual functions (b) task functions (c) team functions (d) work ... such functions as attending to personal problems, giving praise and status and training the individual.]
Last Answer : (c) team functions
Description : Which of the following management substitutes is characterized by formalization, inflexibility, and closely knit work groups? (a) Characteristics of subordinates. ; (b) Characteristics of managers. (c) Characteristics of the organization. ; (d) Characteristics of task.
Last Answer : (c) Characteristics of the organization. ;
Description : _____ is when one party is willing to be self-sacrificing in order that the relationship can be maintained. (a) Competing ; (b) Accommodating ; (c) Collaborating ; (d) Compromising
Last Answer : (b) Accommodating ;
Description : There are two dimensions to conflict-handling intentions, cooperativeness, and assertiveness. Cooperativeness is the degree to which: (a) one party attempts to satisfy the other party's concerns. (b) one party ... . (c) both parties work toward a common goal. (d) there is an absence of conflict
Last Answer : (a) one party attempts to satisfy the other party’s concerns.
Description : An optimal business partner in a successful international strategic alliance should have two key qualities: a) Corporate culture fit and national culture fit b) Partner-related criteria and task-related criteria c) Cultural fit and trust d) Strategic fit and cultural fit
Last Answer : Strategic fit and cultural fit
Description : When describing Organizational Culture, some Mgt Thinkers use expressions such as ------- the way things are around here . In relation to this statement, which of the following is the ... in Control Systems so that the culture changes D. To make structural changes so that the culture changes
Last Answer : To investigate the taken-for-granted aspects of the culture
Description : What kind of training program is most appropriate for a simple task? (a) On-the-job training ; (b) vestibule training ; (c) laboratory training ; (d) job rotation
Last Answer : (a) On-the-job training ;
Description : The Hawthorne studies: (a) Found that to increase worker efficiency, management must analyze and minimize the motions required to complete a task. (b) Found that when workers know they are ... that workers accept a managerial directive only if it is acceptable in terms of their personal interests.
Last Answer : (b) Found that when workers know they are being watched, their productivity increases.
Description : An individual's belief that he or she is capable of performing a task is called: (a) Self-actualization ; (b) Self-worth ; (c) Self-efficacy ; (d) Self-importance
Last Answer : (c) Self-efficacy ;
Description : Work that continues throughout the project and does not relate to any specific phase of development is termed a(n) a) Milestone b) Project function c) Activity d) Task e) Baseline.
Last Answer : b) Project function
Description : This statement does not apply to ’Organizational Goals’ A. An observable and measurable end result B. 1 to 3 year, action statement C. Company philosophy D. S.M.A.R.T
Last Answer : Company philosophy
Description : What does Strategy describe? A. The general direction in which an organization plans to move to attain its goals B. Framework for managerial decisions C. Leveraging strengths to gain competitive advantage D. All of these options
Last Answer : All of these options
Description : The means by which long-term objectives will be achieved are a. mission statements b. strategies. c. vision statements. d. long-term goals
Last Answer : strategies