Description : Which one of the following views on conflict dominates in most actual groups and organizations? (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (c) traditional ;
Description : Legitimate power is based on the subordinate s perception that the leader has a right to exercise influence because of the leader s (a) role or position within the organisation (b) ability to ... perception of the leader as someone who is competent and who has some special knowledge or expertise.]
Last Answer : (a) role or position within the organisation
Description : The human relations view of conflict advocates: (a) encouraging conflict. ; (b) open communication for resolving conflict. (c) group therapy for resolving conflict. ; (d) acceptance of conflict.
Last Answer : (d) acceptance of conflict.
Description : Which of the following is not a conflict resolution technique? (a) superordinate goals ; (b) appointing a devil’s advocate ; (c) avoidance ; (d) authoritative command
Last Answer : (b) appointing a devil’s advocate ;
Description : Functional benchmarking involves: a) benchmarking your competitors. b) benchmarking global competitors in your industry. c) benchmarking organizations with regards to specific business activities ... d) benchmarking other multinational firms with similar corporate strategies or similar customers
Last Answer : benchmarking organizations with regards to specific business activities or processes
Description : Last month, Jennifer‟s department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict? (a) improved quality of decisions ; (b) creativity and innovation are stimulated (c) tensions are released ; (d) communication is retarded
Last Answer : (d) communication is retarded
Description : You have decided to allow the conflict to exist so long as it doesn‟t hinder group performance. You will try to eliminate _____ conflict. (a) functional ; (b) dysfunctional (c) task ; (d) individualized
Last Answer : (b) dysfunctional
Description : Which one of the following might not be a functional outcome of the conflict process? (a) stimulates creativity ; (b) avoids risk ; (c) fosters environment of self-evaluation (d) relieves tensions
Last Answer : (b) avoids risk ;
Description : Which of the following is a stage in the conflict process? (a) functional conflict (b) dysfunctional conflict ; (c) hindering conflict ; (d) incompatibility
Last Answer : (d) incompatibility
Description : The most important criterion in determining whether conflict is functional or dysfunctional is: (a) overall morale. (b) turnover rates. ; (c) absenteeism levels. ; (d) group performance.
Last Answer : (d) group performance.
Description : Conflict is functional if it: (a) supports the goals of the group. (b) is satisfying to the individual members of the group. (c) causes group members to argue. ; (d) causes turnover.
Last Answer : (a) supports the goals of the group.
Description : _____ conflict hinders group performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (d) Dysfunctional
Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : Encouraging group leaders to maintain an ongoing minimum level of conflict is part of the _____ view of conflict. (a) functional ; (b)traditional ; (c)human relations ; (d) interactionist
Last Answer : (d) interactionist
Description : The ______ view of conflict argues that conflict indicates a malfunctioning within the group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Description : The _____ view of conflict argues that some conflict is absolutely necessary for a group to perform effectively. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (b) interactionist ;
Description : The _____ view of conflict argues that conflict is a natural and inevitable outcome in any group. (a) human relations ; (b) interactionist ; (c) traditional ; (d) functional
Last Answer : (a) human relations ;
Description : Frederick Taylor and Frank and Lillian Gilbreth were advocates of an approach to management involving the use of scientific method, known as: (a) The quantitative approach. ; (b) Management science. (c) Scientific management. ; (d) The contingency approach.
Last Answer : (c) Scientific management. ;
Description : Stoner and others have shown how groups can make decisions that are much less, or much more, cautious that any member would take alone. What are these changes called? (a) Diffusion of responsibility ; (b) Risky and cautious shift ; (c) Polarisation (d) Decision arrangement
Last Answer : (a) Diffusion of responsibility ;
Description : The fundamental purpose of an Organization’s Mission statement is to : A. Create a good human relations climate in the Organization B. Define the Organization’s purpose in Society C. Define the operational structure of the Organization D. Generate good public relations for the Organization
Last Answer : Define the Organization’s purpose in Society
Description : The presence of conditions that create opportunities for conflict to arise is the _____ stage of the conflict process. (a) potential opposition ; (b) cognition ; (c) vision ; (d) intentions
Last Answer : (a) potential opposition ;
Description : What did Shakespeare add to his play to create conflict between characters and situations?
Last Answer : supernatural events - apex
Description : Which source of power is based on a manager's ability to punish a subordinate? (a) Coercive power ; (b) Referent power ; (c) Rewarded power ; (d) Legitimate power
Last Answer : (a) Coercive power ;
Description : How does Hofstede view Masculinity in a given society? A. As a representation of achievement, assertiveness and material reward for success. B. As a preference for cooperation, modesty, and quality ... of individualism and personal free will. D. As a preference for virtue and moral standard.
Last Answer : As a representation of achievement, assertiveness and material reward for success
Description : Which of these is not a reason why some firms do no strategic planning? a. Laziness b. Competitive leadership c. Honest difference of opinion d. Poor reward structures
Last Answer : Competitive leadership
Description : Which of these is NOT a reason why some Firms do no Strategic Planning ? A. Company is Lazy B. Competitive Leadership C. Honest difference of opinion D. Poor reward structure
Last Answer : Competitive Leadership
Description : A threatened strike action by a labour union to force the management to accept their demands is an example of which of the following power? (a) Referent power ; (b) legitimate power ; (c) Reward power ; (d) Coercive power
Last Answer : (d) Coercive power
Description : ____________ is the power to give positive benefits or rewards. (a) Expert power ; (b) Reward power ; (c) Legitimate power ; (d) Coercive power
Last Answer : (b) Reward power ;
Description : Which of the following sources of power are among those identified by French and Raven? (a) Reward power ; (b) Referent power ; (c) Expert power ; (d) All the above [hint: There ... subordinate's perception of the leader as someone who is competent and who has some special knowledge or expertise.]
Last Answer : (d) All the above
Description : What is valence? (a) The value or importance an individual places on a reward (b) The importance of doing something well (c) The value of an object to a person (d) The knowledge and effort put into something
Last Answer : (a) The value or importance an individual places on a reward
Description : The theory that individuals act depending upon their evaluation of whether their effort will lead to good performance, whether good performance will be followed by a reward, and whether that reward is attractive ... Equity Theory ; (b) Expectancy Theory ; (c) Empirical Theory ; (d) Outcome Theory
Last Answer : (b) Expectancy Theory ;
Description : Allocating extrinsic rewards for behaviour that has been previously intrinsically rewarded tends to decrease the overall level of motivation, and is called: (a) Reward Evaluation Theory ; (b) Extrinsic Evaluation Theory ; (c) Cognitive Evaluation Theory (d) Intrinsic Evaluation Theory
Last Answer : (c) Cognitive Evaluation Theory
Description : Which type of departmentalization achieves economies of scale by placing people with common skills and orientations into common units? (a) Geographic ; (b) Product ; (c) Process ; (d) Functional
Last Answer : (d) Functional
Description : There are two dimensions to conflict-handling intentions, cooperativeness, and assertiveness. Cooperativeness is the degree to which: (a) one party attempts to satisfy the other party's concerns. (b) one party ... . (c) both parties work toward a common goal. (d) there is an absence of conflict
Last Answer : (a) one party attempts to satisfy the other party’s concerns.
Description : Can you recount situations where you made yourself miserable in the present for a future reward?
Last Answer : Any time I have ever drank tequila.
Description : The word "collective" in ask-public seems a bit ominous and I am wondering does the "collective" encourage dissent or is there a core group who control the agenda?
Last Answer : There are the mods, and the veterans, and I would say that their behavior is somewhat cliqueish, at times. But, for the most part we all get along.
Description : Lauren, a systems analyst, has excellent interpersonal skills. To take advantage of her skills, the functional lead of the project should assign her to program in Java and C++
Last Answer : Ans: False
Description : If death had no hold on you, would you avoid traditionally risky hobbies or activities?
Last Answer : I assume I could still feel pain, so my risky activities would not be limitless, but they would increase. I rock climb, but I don’t see the appeal of free climbing. I ride, but I don’t think I’d race motorcycles. I’ve never been base jumping, but it sounds like fun.
Description : Why in this day and age do we still shoot the messenger ?
Last Answer : And a darn good question that is!!! I figure we are all so anxious to place blame that we care little about the actual source, and pile on the messenger instead for our instant satisfaction.
Description : According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess _____________ skills. (a) Technical ; (b) Leadership ; (c) Problem-solving ; (d) Conceptual
Last Answer : ; (d) Conceptual
Description : The Strategic Management Process is ------------- : A. A set of activities that is guaranteed to prevent Organizational failure B. A process concerned with a Firm's Resources, ... D. A dynamic process involving the full set of commitments, decisions and actions related to the Company
Last Answer : A dynamic process involving the full set of commitments, decisions and actions related to the Company
Description : 6. Budgeted sales of X for March are 18000 units. At the end of the production process for X, 10% of production units are scrapped as defective. Opening inventories of X for March are ... have successfully passed the quality control check. The production budget for X for March, in units is:
Last Answer : (d) 16,000
Description : Field study is related to (i) Real life situations (ii) Experimental situations (iii) Laboratory situations (iv) None of the above
Last Answer : (i) Real life situations
Description : All of the following are stated advantages of a divisional structure except a. it allows local control of local situations. b. it leads to a competitive climate within a firm. c. accountability is clear. d. it promotes specialization of labor
Last Answer : it promotes specialization of labor
Description : In which of the following situations a buyer power is NOT likely to be high? A. Where switching costs are low B. Where ultimate consumer power is weak C. Where the buyer can threaten to compete D. Where a few big customers account for the majority of Sales
Last Answer : Where ultimate consumer power is weak
Description : Eradication is possible in following weed situations a). Ageratum conyzoides b). Phalaris minor c). Parthenium hysterophorus d). Lantana
Last Answer : d). Lantana
Description : _____________ are mathematical models that describe the operating characteristics of queuing situations. (a) Waiting line models ; (b) Simulation models ; (c) Decision trees ; (d) All of the given options
Last Answer : (a) Waiting line models ;
Description : A problem solver is a style of problem solving reflected by the manager (a) Who confronts the problem, reacts to it, and makes those changes necessary solve it. (b) Who notices a problem and does ... problems so that corrective action can be taken before the problem grows. ; (d) None of the above
Last Answer : (a) Who confronts the problem, reacts to it, and makes those changes necessary solve it.
Description : Contingency theories of leadership are based on the belief that (a) there is no single style of leadership appropriate to all situations (b) there is a single style of leadership ... the interactions between the variables involved in a leadership situation and patterns of leadership behaviour.]
Last Answer : (a) there is no single style of leadership appropriate to all situations
Description : Who proposed that achievement, affiliation and power are three important needs that help explain motivation in workplace situations? (a) McClelland ; (b) Maslow ; (c) Alderfer ; (d) Herzberg
Last Answer : (a) McClelland ;