Description : What sort of goals does Management By Objectives (MBO) emphasize? (a) Tangible, verifiable and measurable ; (b) Achievable, controllable and profitable (c) Challenging, emotional and constructive ; (d) Hierarchical, attainable and effective
Last Answer : (a) Tangible, verifiable and measurable ;
Description : The theory that individuals act depending upon their evaluation of whether their effort will lead to good performance, whether good performance will be followed by a reward, and whether that reward is attractive ... Equity Theory ; (b) Expectancy Theory ; (c) Empirical Theory ; (d) Outcome Theory
Last Answer : (b) Expectancy Theory ;
Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : In the context of strategic management, stakeholders can be defined as: a) An individual or group with a financial stake in the organization b) An external individual or group that is able to ... individual or group with an interest in the organization's activities and who seeks to influence them
Last Answer : An individual or group with an interest in the organization's activities and who seeks to influence them
Description : The decision making model which emphasises that organisations contain diverse interest groups who will bargain about goals and alternative actions, often with incomplete information is known as the ... model ; (c) Administrative or incremental model ; (d) Computational and rational model
Last Answer : (b) Political model ;
Description : Objectives should be measurable, challenging, reasonable, consistent and clear
Last Answer : True
Description : A “Learning Organization” requires ----------- : A. A stable Hierarchy B. A shared Vision and Culture that is challenging and questioning C. A questioning culture D. Knowledge management systems
Last Answer : A shared Vision and Culture that is challenging and questioning
Description : An individual's perception of whether performing at a particular level will lead to attainment of a desired outcome is termed: (a) Relevance ; (b) Expectancy ; (c) Expectation ; (d) Instrumentality
Last Answer : (d) Instrumentality
Description : __________ is a communication that flows from a higher level to one or more lower levels in the organization. (a) Horizontal communication ; (b) Upward communication ; (c) Downward communication (d) None of given options
Last Answer : (d) None of given options
Description : The interactionist view of conflict proposes that conflict is: (a) an indication of the group maturity level. (b)necessary for effective group performance.; (c) a necessary evil. ; (d) always evident in groups.
Last Answer : (b)necessary for effective group performance.;
Description : This strategy will allow us to maintain a presence in every market segment. Competitive advantage will be gained by distinguishing our product with an excellent design, high awareness, and easy ... Cycle Focus d. Differentiation Strategy with a Product Life Cycle Focus e. Broad Differentiation
Last Answer : e. Broad Differentiation
Description : Which one of the following is not correct in respect of the Theory X? (A) It emphasizes that most average human beings avoid to be led, want to lead (B) According to the theory X ... achieve organizational goals (D) The theory X assumes that most individuals have little ambition and want security
Last Answer : Answer: It emphasizes that most average human beings avoid to be led, want to lead
Description : __________ is the process of using the resources and personnel of an organization in an orderly way to achieve the objectives and long-term goals of the organization. (a) Planning ; (b) Organizing ; (c) Leading ; (c) Controlling
Last Answer : (b) Organizing ;
Description : Which of the following is not a competence recognized by Richardson and Thomson ? [1994] A. Strategic Thinking B. Managing Paradoxes C. Innovative Climate D. Providing excellent Quality
Last Answer : Managing Paradoxes
Description : What does ERG stand for? (a) Excellent, relationship, growth ; (b) Expectancy, real, exist (c) Employee, related, greatness ; (d) Existence, relatedness, growth
Last Answer : ; (d) Existence, relatedness, growth
Description : Strategists are usually found in higher levels of Management and have considerable Authority for decision making in the Firm
Description : When a subordinate or lower level manager passes information or offers suggestions to higher level management, they're using which level of communication? (a) Upward communication ; (b) Downward communication ; (c) Lateral communication (d) Diagonal communication
Last Answer : (a) Upward communication ;
Description : The vertical flow of communication from lower level to one or more higher levels is _____________. (a) Upward communication ; (b) Downward communication ; (c) Formal Communication (d) Horizontal communication
Description : __________ is the form of departmentalization that groups similar jobs and activities into departments. (a) A product structure ; (b) A divisional structure ; (c) A matrix structure ; (d) A functional structure
Last Answer : (d) A functional structure
Description : ICT is used extensively in i) Wider access to learning and participation ii) Antisocial activities involving harassment of individuals iii) Flexibility to study where, when and how best suits individual needs and preferences iv) Both A & C
Last Answer : iv) Both A & C
Description : What is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment? (a) Interpretation ; (b) environmental analysis ; (c) Outlook ; (d) Perception
Last Answer : (d) Perception
Description : A technique to bring changes in the entire organization, rather man focusing attention on individuals to bring changes easily. (a) Organizational development ; (b) Organizational change ; (c) Organizational culture (d) Organizational conflicts
Last Answer : a
Description : Which source of power is based on an individual's knowledge, special skills, abilities, or previous experience? (a) Referent power ; (b) Expert power ; (c) Referent power ; (d) Legitimate power
Last Answer : (b) Expert power ;
Description : Which of the following is not among the reasons for complexity of decisions? (a) Individuals have different risk propensities. (b) There are many criteria for making choices. (c) Decisions have immediate, short-term impact. ; (d) Managers often share decisions.
Last Answer : (c) Decisions have immediate, short-term impact. ;
Description : Which of the following services is not unique, i.e., customized to a particular individual's needs? (a) hairdressing ; (b) elementary education ; (c) legal services ; (d) computer consulting
Last Answer : (b) elementary education ;
Description : _____ is an individual's capacity to influence decisions a) Span of control ; (b) Line authority ; (c) Staff authority ; (d) Power
Last Answer : Line authority
Description : An individual's belief that he or she is capable of performing a task is called: (a) Self-actualization ; (b) Self-worth ; (c) Self-efficacy ; (d) Self-importance
Last Answer : (c) Self-efficacy ;
Description : This statement does not apply to ’Organizational Goals’ A. An observable and measurable end result B. 1 to 3 year, action statement C. Company philosophy D. S.M.A.R.T
Last Answer : Company philosophy
Description : What does Strategy describe? A. The general direction in which an organization plans to move to attain its goals B. Framework for managerial decisions C. Leveraging strengths to gain competitive advantage D. All of these options
Last Answer : All of these options
Description : The means by which long-term objectives will be achieved are a. mission statements b. strategies. c. vision statements. d. long-term goals
Last Answer : strategies
Description : In the Exploring Strategy Model, what Heading is used to cover Environment, Capability, Goals and Culture ? A. Strategic Planning B. Strategic Choices C. Strategy in Action D. Strategic Position
Last Answer : Strategic Position
Description : The means by which long-term objectives achieved are --------------- : A. Mission statements B. Strategies C. Vision statements D. long-term goals
Last Answer : Strategies
Description : Strategic Mission ------------------ : A. Is a statement of a Firm's unique purpose & scope of Operations B. Is an internally focused affirmation of the Organizational, Societal and Ethical ... the Co. intends to compete D. Is developed by a Firm before the Firm develops it's Strategic Intent
Last Answer : Is a statement of a Firm’s unique purpose & scope of Operations
Description : Which of the following is the best explanation of business process reengineering? A. Redesigning the organizational structure of a business B. Redesigning workflow C. Redesigning products D. Transformation of business processes for more effective achievement of business goals
Last Answer : D. Transformation of business processes for more effective achievement of business goals
Description : -------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered ... group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration
Last Answer : (a) Managing Diversity ;
Description : A ___________ refers to the authority and responsibility for achieving the major goals of the Organization. (a) Line position ; (b) Staff position ; (c) Line authority ; (d) None of the given options
Last Answer : (a) Line position ;
Description : Leadership can _______ subordinates to help the organization achieve its goals. (a) Motivate ; (b) Communicate ; (c) Direct ; (d) All of the above
Last Answer : (d) All of the above
Description : GAP analysis: (a) Is a planning approach for determining where an organization as today. (b) Is a planning approach for determining how an organization will reach its goals. (c) Provides a diagram showing a company's present momentum and its potential. (d) All of the above.
Last Answer : (d) All of the above.
Description : Which of the following functions or activities requires recruiting and placing qualified personnel needed for the organization so that it may achieve its objectives and goals? (a) Planning ; (b) Staffing ; (c) Organizing ; (c) Controlling
Last Answer : (b) Staffing ;
Description : The belief that a firm's obligation goes beyond that required by law and economics, and includes a pursuit of long-term goals that are good for society is known as: (a) Social responsiveness ; (b) Ethical responsibility ; (c) Social responsibility ; (d) Social obligation
Last Answer : (c) Social responsibility ;
Description : The major benefit of having employees participate in goal setting is: (a) That it provides the company with greater financial stability. (b) That it appears to induce employees to accomplish more difficult ... type of system. (d) That it provides more time for management to pursue other activities.
Last Answer : (b) That it appears to induce employees to accomplish more difficult goals and tasks.
Description : Research indicates that financial incentives _____________ commitment to difficult goals. (a) do not impact ; (b) significantly increase ; (c) decrease ; (d) increase
Last Answer : (c) decrease ;
Description : Management by objectives emphasizes participatively setting goals that are: (a) General in nature. ; (b) Easy to attain. ; (c) Easy to create and develop. (d) Tangible, verifiable, and measurable.
Last Answer : (d) Tangible, verifiable, and measurable.
Description : Which of the following is not a conflict resolution technique? (a) superordinate goals ; (b) appointing a devil’s advocate ; (c) avoidance ; (d) authoritative command
Last Answer : (b) appointing a devil’s advocate ;
Description : Attempting to find a win-win solution that allows both parties‟ goals to be completely achieved and seeking a conclusion that incorporates the valid insights of both parties is an example of which conflicthandling intention? (a) collaborating ; (b) accommodating ; (c) avoiding ; (d) competing
Last Answer : (a) collaborating ;
Description : Conflict that relates to the content and goals of the work is termed _____ conflict. (a) explicit ; (b)task ; (c) relationship ; (d) process
Last Answer : (b)task ;
Description : Conflict is functional if it: (a) supports the goals of the group. (b) is satisfying to the individual members of the group. (c) causes group members to argue. ; (d) causes turnover.
Last Answer : (a) supports the goals of the group.
Description : Credit rating _______ A. is used to rate the borrowers while giving advances B. is used to work out performance of the employees C. is used to calculate the number of excellent audit rated branches D. is not used in any bank E. is necessary before giving promotion to employees
Last Answer : A. is used to rate the borrowers while giving advances Explanation: Credit rating is an analysis of the credit risks associated with a financial instrument or a financial entity. An assessment of the creditworthiness of a borrower with respect to a particular debt or financial obligation.