Description : Which of the following is a conflict stimulation technique? (a) expansion of resources ; (b) compromise ; (c) bringing in outsiders ; (d) authoritative command
Last Answer : (c) bringing in outsiders ;
Description : If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution? (a) Confrontation ; (b) Avoidance ; (c) Dominance ; (d) Compromise
Last Answer : (b) Avoidance ;
Description : A common ingredient in organizations that successfully create functional conflict is that they: (a) reward dissent and punish conflict avoiders. (b) shoot the messenger. (c) formally assign devil’s advocates. ; (d) avoid risky situations.
Last Answer : (a) reward dissent and punish conflict avoiders.
Description : Stage II of the conflict process deals with: (a) cognition and personalization of conflict. ; (b) group development. (c) conflict avoidance. ; (d) interaction between group members.
Last Answer : (a) cognition and personalization of conflict. ;
Description : Which of the following statements is true when the CPA has been engaged to do an attestation engagement? a. The CPA firm is engaged and paid by the client; therefore, the firm has primary responsibility ... . d. As long as CPA firms are competent, it is not required that they remain unbiased.
Last Answer : The CPA firm is engaged and paid by the client, but the primary beneficiaries of the audit are the statement users
Description : Is it possible for an atheist to play the Devil's advocate?
Last Answer : Just playing devil’s advocate here but why wouldn’t an atheist make the best kind?
Description : Needs such as training the group, setting standards and maintaining discipline, and appointing subleaders may be called (a) individual functions (b) task functions (c) team functions (d) work ... such functions as attending to personal problems, giving praise and status and training the individual.]
Last Answer : (c) team functions
Description : Conflict that relates to the content and goals of the work is termed _____ conflict. (a) explicit ; (b)task ; (c) relationship ; (d) process
Last Answer : (b)task ;
Description : Conflict is functional if it: (a) supports the goals of the group. (b) is satisfying to the individual members of the group. (c) causes group members to argue. ; (d) causes turnover.
Last Answer : (a) supports the goals of the group.
Description : _____ conflict supports the goals of the group and improves its performance. (a) Formal ; (b) Informal ; (c) Functional ; (d) Dysfunctional
Last Answer : (c) Functional ;
Description : According to Hofstede, a _____ uncertainty-avoidance culture tries to develop legal institutions that create security. A. Weak B. Strong C. Mixed D. Un-decisive
Last Answer : Strong
Description : According to Hofstede, which dimension of a national culture measures the acceptability of a large difference in status and power among its citizens? A. Individualism versus collectivism B. Masculinity versus femininity C. Uncertainty avoidance D. Power distance
Last Answer : Power distance
Description : Which of the following methods is/are used to solve intergroup conflicts indirectly (a) Avoidance ; (b) Encouragement ; (c) Bargaining ; (d) All of these
Last Answer : (a) Avoidance ;
Description : According to the eight-step technique for conflict resolution, what should a group do right after speaking to all parties involved and documenting the conflict?
Last Answer : Try to discover the cause of the conflict. apex.
Description : Which conflict resolution technique do project managers use most often? A. Smoothing B. Norming C. Confronting D. Forcing
Last Answer : C. Confronting
Description : With reference to Traffic Collision Avoidance Systems, the difference between TCAS I and II is that: a. TCAS II can provide Traffic Advisories and Resolution Advisories whilst TCAS I can only provide Traffic ... C or Mode S. d. TCAS II can only be to aircraft which are equipped with EFIS
Last Answer : a. TCAS II can provide Traffic Advisories and Resolution Advisories whilst TCAS I can only provide Traffic Advisories
Description : What is Hyponymy relation? a) A is part of B b) B has A as a part of itself c) A is subordinate of B d) A is superordinate of B
Last Answer : c) A is subordinate of B
Description : What is Synonymy relation? a) A is part of B b) A denotes same as B c) A is a kind of B d) A is superordinate of B
Last Answer : b) A denotes same as B
Description : What is Holonymy relation? a) A is part of B b) B has A as a part of itself c) A is a kind of B d) A is superordinate of B
Last Answer : b) B has A as a part of itself
Description : What is Hypernym relation? a) A is part of B b) B has A as a part of itself c) A is a kind of B d) A is superordinate of B
Last Answer : d) A is superordinate of B
Description : What is Meronymy relation? a) A is part of B b) B has A as a part of itself c) A is a kind of B d) A is superordinate of B
Last Answer : a) A is part of B
Description : What kind of organizational structure combines a vertical chain of command with horizontal reporting requirements? (a) Line authority ; (b) Matrix ; (c) Functional ; (d) Line-and-staff
Last Answer : (b) Matrix ;
Description : An organization that seeks to eliminate the chain of command, have limitless spans of control, and replace departments with empowered teams is called a/an……….. (a) Cooperative organization ; (b) Virtual organization ; (c) Boundaryless organization (d) Modular organization
Last Answer : (c) Boundaryless organization
Description : The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed……… (a) Unity of command ; (b) Authority ; (c) Power and authority structure (d) Chain of command
Last Answer : (d) Chain of command
Description : Which of the following is one of the six key elements a manager needs to consider when designing an organization‟s structure? (a) Job design ; (b) Work specialization ; (c) Feminine organization ; (d) Eliminating chain of command
Last Answer : (b) Work specialization ;
Description : Authority, discipline, unity of command, and unity of direction are: (a) Taylor's four principles of management. ; (b) Principles of the human relations movement. (c) Elements of Weber's ideal bureaucratic structure. (d) Four of Fayol's fourteen principles of management.
Last Answer : A
Description : Which of the following is the employer-employee authority relationship that follows the chain of command? (a) Staff authority ; (b) Referent power ; (c) Line authority ; (d) Functional authority
Last Answer : (c) Line authority ;
Description : This statement does not apply to ’Organizational Goals’ A. An observable and measurable end result B. 1 to 3 year, action statement C. Company philosophy D. S.M.A.R.T
Last Answer : Company philosophy
Description : What does Strategy describe? A. The general direction in which an organization plans to move to attain its goals B. Framework for managerial decisions C. Leveraging strengths to gain competitive advantage D. All of these options
Last Answer : All of these options
Description : The means by which long-term objectives will be achieved are a. mission statements b. strategies. c. vision statements. d. long-term goals
Last Answer : strategies
Description : In the Exploring Strategy Model, what Heading is used to cover Environment, Capability, Goals and Culture ? A. Strategic Planning B. Strategic Choices C. Strategy in Action D. Strategic Position
Last Answer : Strategic Position
Description : The means by which long-term objectives achieved are --------------- : A. Mission statements B. Strategies C. Vision statements D. long-term goals
Last Answer : Strategies
Description : Strategic Mission ------------------ : A. Is a statement of a Firm's unique purpose & scope of Operations B. Is an internally focused affirmation of the Organizational, Societal and Ethical ... the Co. intends to compete D. Is developed by a Firm before the Firm develops it's Strategic Intent
Last Answer : Is a statement of a Firm’s unique purpose & scope of Operations
Description : Which of the following is the best explanation of business process reengineering? A. Redesigning the organizational structure of a business B. Redesigning workflow C. Redesigning products D. Transformation of business processes for more effective achievement of business goals
Last Answer : D. Transformation of business processes for more effective achievement of business goals
Description : What sort of goals does Management By Objectives (MBO) emphasize? (a) Tangible, verifiable and measurable ; (b) Achievable, controllable and profitable (c) Challenging, emotional and constructive ; (d) Hierarchical, attainable and effective
Last Answer : (a) Tangible, verifiable and measurable ;
Description : -------------- is the planning and implementing of organizational systems and practices that maximize the potential of employees to contribute to organizational goals and develop their capabilities unhindered ... group. (a) Managing Diversity ; (b) Anthropology ; (d) Bureaucracy ; (d) Remuneration
Last Answer : (a) Managing Diversity ;
Description : A ___________ refers to the authority and responsibility for achieving the major goals of the Organization. (a) Line position ; (b) Staff position ; (c) Line authority ; (d) None of the given options
Last Answer : (a) Line position ;
Description : Leadership can _______ subordinates to help the organization achieve its goals. (a) Motivate ; (b) Communicate ; (c) Direct ; (d) All of the above
Last Answer : (d) All of the above
Description : __________ is the process of using the resources and personnel of an organization in an orderly way to achieve the objectives and long-term goals of the organization. (a) Planning ; (b) Organizing ; (c) Leading ; (c) Controlling
Last Answer : (b) Organizing ;
Description : GAP analysis: (a) Is a planning approach for determining where an organization as today. (b) Is a planning approach for determining how an organization will reach its goals. (c) Provides a diagram showing a company's present momentum and its potential. (d) All of the above.
Last Answer : (d) All of the above.
Description : Which of the following functions or activities requires recruiting and placing qualified personnel needed for the organization so that it may achieve its objectives and goals? (a) Planning ; (b) Staffing ; (c) Organizing ; (c) Controlling
Last Answer : (b) Staffing ;
Description : The decision making model which emphasises that organisations contain diverse interest groups who will bargain about goals and alternative actions, often with incomplete information is known as the ... model ; (c) Administrative or incremental model ; (d) Computational and rational model
Last Answer : (b) Political model ;
Description : Challenging goals usually lead to __________ performance from individuals and groups. (a) Higher ; (b) Lower ; (c) Excellent ; (d) None of the Above
Last Answer : (a) Higher ;
Description : The belief that a firm's obligation goes beyond that required by law and economics, and includes a pursuit of long-term goals that are good for society is known as: (a) Social responsiveness ; (b) Ethical responsibility ; (c) Social responsibility ; (d) Social obligation
Last Answer : (c) Social responsibility ;
Description : The major benefit of having employees participate in goal setting is: (a) That it provides the company with greater financial stability. (b) That it appears to induce employees to accomplish more difficult ... type of system. (d) That it provides more time for management to pursue other activities.
Last Answer : (b) That it appears to induce employees to accomplish more difficult goals and tasks.
Description : Research indicates that financial incentives _____________ commitment to difficult goals. (a) do not impact ; (b) significantly increase ; (c) decrease ; (d) increase
Last Answer : (c) decrease ;