. The consumer redressal process is becoming cumbersome, expensive and time consuming. . Many times, consumers are required to engage a lawyer. . These cases require time for filing and attending the court proceedings, etc. . In most purchases, cash memos are not issued, hence, evidence is not easy to gather. . Moreover, most purchases in the market are small retail sales. . The existing laws also are not very clear on the issue of compensation to consumers injured by defective products. . After 25 years of the enactment of COPRA, consumer awareness in India is spreading but slowly. . Besides this, the enforcement of laws that protects workers, especially in the unorganised sector is weak. . Rules and regulations for the functioning of markets are often not followed.