answer:I try not to judge, but I do form opinions. The way I form a picture of a person’s character is by observing them and transferring the observation to other settings, i.e. how would this person react to….xyz. A number of communications training sessions I’ve taken part in have highlighted that your impression is made up of (approx.): Visual (appearance, mannerism, posture, etc.) – 65% Tone (pitch, pace, volume, projection, etc.) – 25% Content (words, message) – 10% I came across this article on first impressions. It’s an interesting read.