answer:Tough question. So much of the “advertising” process is word of mouth and the temperature of the first session or two. Plus, whether the patient is new to therapy or has done it before is a factor. Plus, (I’m assuming) you don’t want to influence treatment by pulling back the curtain to show the mechanics up front. Plus, so many feel stigmatized about therapy that it needs to be a “me calling you” dynamic instead of “you calling me.” If by advertising, you mean in the traditional marketing sense, I would rely more on word of mouth than anything. Network with primary care doctors to build a referral base, employers, school health practitioners, social and community organizations or whatever is applicable to your focus. Drop brochures at these places. Obviously, make your contacts familiar with your method (I’ll assume CBT) and what kind of patients you are best at treating. People who will be doing the referring need to “manage up,” meaning they need to tell the referred patient that you are good and they recommend you. If you decided to do traditional advertising, I’d keep it small and consistent. Try out a few different ad wordings and a few different placements (e.g. daily paper, weeklies, radio, online) and see what seems to bring in clients, and then stick with the method that works and drop the others. I suppose the message would promise a safe, confidential environment and benefits to the patient—a happier, more fulfilled life without so many emotional burdens. If you mean advertising in the sense of how you present yourself in your initial contact with the patient (so I guess this would be more of a retention effort), I would say your front desk staff and waiting area absolutely have to put the patient at ease and establish confidence in your practice, and I would think you demeanor and office should be somewhat nondescript, except maybe for objects, tools, what have you that you might use to get a point across. First timers probably need more hand holding to get them to open up—maybe an up front description of the process so they don’t feel like they’re opening up out of context. Is any of that along the lines of what you’re asking? I used to do marketing for a large, integrated delivery system, so that’s where a lot of this is coming from.