. At the Melting Moments, an ice cream parlour, customers place their orders, watch their ice- cream sundaes being prepared, and then quickly eat the sundaes in the store before the ice cream melts. This is an example of a characteristic of services known as A. Inseparability B. Intangibility C. Heterogeneity D. Perishability E. Dependency

. At the Melting Moments, an ice cream parlour, customers place their orders, watch their  ice- cream sundaes being prepared, and then quickly eat the sundaes in the store before  the ice cream melts. This is an example of a characteristic of services known as A. Inseparability
B. Intangibility  
C. Heterogeneity
D. Perishability  

 E. Dependency
by

1 Answer

Answer :

D. Perishability
by

Related questions

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Which of the following is not a part of the characteristic of 4G network? a) Multirate management b) Fully converged services c) Software dependency d) Diverse user devices

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The fact that organisational customers purchase products to be used directly or indirectly in the production of goods and services to satisfy customers' needs means that demand for industrial products is: A)joint B)economically stable C)derived D)inelastic E)more fluctuating

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In the retail trade customer thresholds refer to the number of customers: A)required to make a profit. B)a store can hold comfortably at any one time C)a store can take for health and safety reasons.

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Last Answer : A)required to make a profit.

Rapid Parcel Service is a transportation company that producers use to forward freight to customers. This example illustrates wholesaling functions performed by: A)sales offices B)sales branches C)public warehouses D)facilitating agencies E)warehousing agencies

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Last Answer : D)facilitating agencies

When asked about the quality of Electrico's distribution system, Mark Johnson proclaims that 95 percent of all orders are filled within two working days. This statement represents the firm's A)mission statement. B)response factor. C)shipping objective. D)customer commitment. E)service standard.

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Last Answer : E)service standard.

Consumers look closely at service quality when comparing competing services because A)they perceive all services to be essentially the same. B)all services are priced about the same. C)quality is the only relevant service characteristic. D)services are very difficult to evaluate.

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Personal selling tries to achieve three general goals: finding prospects, convincing prospects to buy, and A)monitoring new products being developed. B)being aware of competitors' sales activities. C)depending on one -sale customers. D)avoiding repeat sales. E)keeping customers satisfied.

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The amount of profit a channel member expects depends on A)the amount of discounts for large orders provided by the producers. B)the number of support activities provided by the producers. C)what the intermediary could make if it were handling a competing product instead. D)the number of distribution channels involved.

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Last Answer : C)what the intermediary could make if it were handling a competing product instead.

Roger McKinney complains to his advertising director that the continuing slump in orders has apparently been perpetuated by the firm's failure to have the necessary advertising expenditures in key media. Based on this information, the firm is MOST likely using the __________ approach to determine its advertising appropriation. A)percent -of-sales B)objective -and -task C)competition -matching D)arbitrary

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Last Answer : A)percent -of-sales

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Description : ThThe order -processing task that involves verifying product availability, checking prices and customer credit ratings, and filling orders is A)warehousing. B)order handling. C)information processing. D)materials handling.

Last Answer : B)order handling

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Description : Manual order processing A)allows the integration of order processing and production planning. B)is flexible in special situations. C)is practical for a large volume of orders. D)is the most widely used form of order processing.

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Exterior and interior characteristics such as layout, displays, colour, and lighting are elements of which one of the following issues that affect retailing objectives? A)Services B)Atmospherics C)Location D)Environment E)Store image

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If ice floating on water in a vessel melts, the water level in the vessel - (1) increases (2) does not change (3) first increases before decreasing (4) decreases

Description : If ice floating on water in a vessel melts, the water level in the vessel - (1) increases (2) does not change (3) first increases before decreasing (4) decreases

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If ice floating on water in a vessel melts, the water level in the vessel _______. (1) increases (2) does not change (3) first increases before decreasing (4) decreases

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If ice floating on water in a vessel melts, the water level in the vessel _______. (1) increases (2) does not change (3) first increases before decreasing (4) decreases

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Last Answer : does not change

The use of the multiplier: A)allows a seller to increase prices without the buyers' being aware of it.> B)determines totals for groups of items that are priced similarly.> C)allows the seller to change prices without having to issue new price sheets. D)aids a supplier in keeping an accurate record of how many customers are purchasing a group of items.

Description : The use of the multiplier: A)allows a seller to increase prices without the buyers' being aware of it.> B)determines totals for groups of items that are priced similarly.> C)allows the seller to ... )aids a supplier in keeping an accurate record of how many customers are purchasing a group of items.

Last Answer : C)allows the seller to change prices without having to issue new price sheets.

A major problem with complex pricing structures is that they A)fail to generate the level of revenues needed by an organisation. B)confuse customers and lead to customer dissatisfaction. C)sometimes lead to regulation by governmental agencies. D)are almost always viewed as being deceptive by customers.

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Last Answer : B)confuse customers and lead to customer dissatisfaction.

Is ice cream melting a chemical change or a physical change?

Description : Is ice cream melting a chemical change or a physical change?

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The way in which the product is delivered to meet the customer’s need refers to: - A. New product concepts B. Selling C. Advertising D. Place or distribution decisions

Description : The way in which the product is delivered to meet the customer’s need refers to: - A. New product concepts B. Selling C. Advertising D. Place or distribution decisions

Last Answer : D. Place or distribution decisions

When the ice floating in a glass of water melts, the level of water will (a) Increase (b) Decrease (c) Remain constant (d) First increase and then decrease

Description : When the ice floating in a glass of water melts, the level of water will (a) Increase (b) Decrease (c) Remain constant (d) First increase and then decrease

Last Answer : Ans:(c)

When a cube of ice floating on water in a beaker melts, the level of water in the beaker (a) rises (b) falls (c) remains the same (d) first rises and then falls

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A piece of ice is floating in water kept in a beaker. When all the ice melts the level of water will - (1) first rise and then fall (2) fall (3) remain the same (4) rise

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Last Answer : (3) remain the same Explanation: The submerged portion of the ice on melting shrinks a little in volume. So the level of water goes down a little. But this is just made up by the water added by the melting of upper portion.

An ice block with a piece of lead embeded in it floats in water. If ice melts the water level (1) Rises (2) Falls (3) Remains same (4) Falls first and then rises

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Last Answer : Falls

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Last Answer : A)full -service wholesaler

The metals with very low melting points which melts by the temperature of palm are A) Sodium and potassium B) Lead and magnesium C) Aluminium and zinc D) Gallium and caesium

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Last Answer : D) Gallium and caesium