Beauticians find it difficult to market their product because the customer must be
involved in the production of the product (i.e., the facial). This problem illustrates which
one of the following unique features of services?
A)Intangibility
B)Inseparability
C)Perishability
D)Heterogeneity
involved in the production of the product (i.e., the facial). This problem illustrates which
one of the following unique features of services?
A)Intangibility
B)Inseparability
C)Perishability
D)Heterogeneity