Do you think, if a customer of a service checks out competing service with little or no intention of using that service, that it's dishonest or is it "part of doing business?"?

Do you think, if a customer of a service checks out competing service with little or no intention of using that service, that it's dishonest or is it "part of doing business?"?
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1 Answer

Answer :

Sounds like smart business to me. No different than shopping around before you buy a car, or appliance, or… anything really.
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