How important is customer service to you?

1 Answer

Answer :

answer:Customer Service is paramount for me…I immediately think about dining out for example.. everything else can be top quality; the food, the atmosphere, the ****, the company, the facilities… but if the service is poor, it taints the whole experience. I think we inherently want to have meaningful and pleasant connections with people and to experience mutual respect. So if the customer service is rotten we should go elsewhere and look for better companies. I think this is really important to develop respectable companies in a consumerist society…there are enough people out there trying to make a buck without having to deal with people who don’t care about you the customer. We should cultivate those companies that are willing to put the effort in…and maybe that will make the world just that bit more lovely.

Related questions

Description : Do you think, if a customer of a service checks out competing service with little or no intention of using that service, that it's dishonest or is it "part of doing business?"?

Last Answer : Sounds like smart business to me. No different than shopping around before you buy a car, or appliance, or… anything really.

Description : Should this be reported or is this just bad business and customer service?

Last Answer : I think they carried you until they had enough, half the time late is not a good record. I was told a long time ago DON’T mess with trash collectors. I think the guy’s name was Guido.

Description : Can I legally refuse service to a disruptive, foul-mouthed customer?

Last Answer : Sure. However, expect it to get ugly.

Description : What companies have you found to have awful customer service? What companies have you been pleasantly surprised to find they have great customer service?

Last Answer : Worst: Lucille Roberts gyms.

Description : What happened to good customer service?

Last Answer : that went out the window with chivalry. the only thing companies worry about now are lawsuits, and if customer service has nothing to do with lawsuits or a direct effect on their sales they wont give a shiiiiiiieeeeeeettttt.

Description : What is good customer service?

Last Answer : walk in, have a few people not busy but looking busy who, when i go up to them, can answer my question without just looking at the label. i could read the label by myself. what i really needed is ... costs more. if you really do like the one that costs more, we can tell when youre lying or not.

Description : What is important to you as a customer?

Last Answer : answer:Truth read: NO BS

Description : Have you ever "fired" a client, customer, or patient?

Last Answer : When I was in my 20s I had a small (well, just me) business cleaning up and detailing yachts, mostly to prep them for sale, sometimes just to brighten them up. A few times the owners (middle-aged, ... tossed him a flotation cushion after dumping him in the water. So, I guess I fired 3 clients.

Description : Customer only restrooms, to make exceptions are being disingenuous to the policy?

Last Answer : answer:I have a rule too. Don’t patronize any establishment which denies human dignity.

Description : Have you had an experience when you, the customer, came last?

Last Answer : answer:Years ago I needed a new winter jacket. I found one 40% off at a store that I had patronized in the past. I was looking at other clothes when my husband rang the purchase through. I walked ... and e-mailed every woman I know and told them what had happened. I haven't shopped there since.

Description : How much profit margin does a mobile carrier make from an average customer?

Last Answer : it’s slim’ these guys are fighting each other for market share and they will shave a deal down real skinny in order to get the two year commitment. SRM

Description : ……………………….. is the last channel of the distribution chain of Business middlemen a. Wholesaler b. Agent c. Retailer d. Customer

Last Answer : c. Retailer

Description : A valid definition of a business purpose is to _______. A. create a customer. B. maximize profits. C. serve the society. D. increase the wealth in the firm.

Last Answer : A. create a customer.

Description : Can businesses refuse service for non-discriminatory reasons?

Last Answer : Nope. Businesses that are open to the general public can only refuse service for non-arbitrary reasons, and they are open to legal action if they are inconsistent. For example, you can refuse to ... low will have a case against you regardless of whether they are part of any protected class.

Description : If you call a service company and you get a recording do you leave a message?

Last Answer : answer:it depends, mostly on the quality of the company and whether they have good competition. It's not unusual to have to leave a message the first time, especially the smaller 2-3 person operations - I ... if I needed them. So it really depends on how badly they are needed and how good they are.

Description : How much does it cost to do one washing in a self-service laundry?

Last Answer : It depends. Most places I’ve seen you’ll end up spending $1.25 on the wash, and $0.75 for drying. Two bucks all together. It probably varies from place to place.

Description : How do taxes work when you use an online temp/assistant service?

Last Answer : Yes, you can handle that as a business expense. You put it in Schedule C, which you file for your business to determine profit or Loss.

Description : Http://www.soundunwound.com/ - anyone use this service?

Last Answer : I'm sorry, I might not be understanding this question correctly, or I'm missing something. imdb.com is the internet movie data base and soundunwound.com focuses on music database. I can't really ... gaga in soundunwound, it gives you the info such as basic biography, alubm releases, and her news.

Description : How much should I charge for my service?

Last Answer : What is your time worth? If you were employed at your ideal job, figure your hourly wage rate that you think is fair for your skills and knowledge and add 25% to 50% to it. You can use that as an hourly rate benchmark.

Description : Is there a recommended online service to incorporate in CA?

Last Answer : The Company Corporation did it for me in 1992. Fast and efficient. They’re still in business today so they must be doing a good job.

Description : What service is currently free that would be worth paying for?

Last Answer : Google. Weather forecasts. Maybe radio.

Description : URGENT: Need arguments against merging the Sales and the Service/Support teams?

Last Answer : Um… One of them is responsible for creating new customers, the other is responsible for keeping existing customers happy? Just seems like a bad mix =)

Description : I am interested to know which departments in full service hospitals are very profitable, and which struggle or are a loss?

Last Answer : Actually, ERs lose money. Heart programs, women's programs (childbirth), and surgeries make money. Generally, proceduralists (such as surgeons, gastroenterologists, etc.) make money because of the ... to refuse care to anyone and probably eat a lot of costs dealing with non-emergent conditions.

Description : How can I advertize for my new small service based business?

Last Answer : Fliers. you could head out to a big parking lot, and just put those fliers out on cars that everyone usually throws away anyways. It would cost some money to buy an Ad in the phone book, but ... and walk door to door, carrying informational packets, and setup times to stop by and estimate for them.

Description : Which of these can be considered as Social Responsibility of Business towards employees? a. Security of Service b. Appropriate Remuneration c. Good Working Environment d. All of the above

Last Answer : d. All of the above

Description : Industrial policy of 1948 aimed at ______. A. industrialization B. growth of agriculture. C. development of infrastructure . D. development of service sector.

Last Answer : A. industrialization

Description : Is it profitable to open a car service: business secrets

Last Answer : Due to the active development of the market, the car service sector has become one of the most profitable business sectors. Not surprisingly, many entrepreneurs are willing to do this and are ... promotion and development of clients) it will be possible to receive real money throughout the year.

Description : Why is it important that reports on customer service contains recommendations?

Last Answer : The reason why it is important that reports on customer service contain recommendations is because without them, services would not improve. There is always room for improvement when it comes to customer service.

Description : Why is customer service important?

Last Answer : as

Description : Why is customer service important?

Last Answer : as

Description : In service marketing, the most important link to the customer is 1. effective advertising 2. good word-of-mouth communication 3. well-trained contact employees 4. the tangible aspects of the service 5. exceptional service quality

Last Answer : well-trained contact employees

Description : All elements of the marketing mix are influenced by physical distribution functions. For this reason, it is important for marketers to remember that A)physical distribution decisions must be made ... expenditures. D)no single distribution system is ideal for all situations and target markets.

Last Answer : D)no single distribution system is ideal for all situations and target markets.

Description : Location is extremely important to a retailer because: A)suppliers charge more to service stores in certain trading areas. B)a desirable location appeals to consumers' emotions and encourages them ... which the store must draw its customers. E)convenient location is an essential customer service.

Last Answer : D)location determines the trading area from which the store must draw its customers.

Description : In service marketing, the most important link to the customer is A)effective advertising. B)good word-of-mouth communication. C)well-trained contact employees. D)the tangible aspects of the service.

Last Answer : C)well-trained contact employees.

Description : Why is it important for an HR manager to understand the context and environment in which she or he operates?

Last Answer : We won't do your homework for you. A simple 2 minutes search brought up these sources. https://www.thebalance.com/how-to-prepare-for-a-career-in-human-resources-1918347 Read through this. Some of your ... the lines, and/or do a little more searching, and you should be able to sort out the rest.

Description : Business owners who gross $1 to $3 mil: what's important to you?

Last Answer : I’m not sure there’s going to be alot of answers for this question. However, I’d still love to fantasize about getting anywhere near 1mil.

Description : How important is getting a discount in buying an item to you?

Last Answer : It’s not the discount, it’s the actual price of the item – I’d rather buy an item normally priced at $5 with no discount than the same item normally at $13 with a $2 discount.

Description : The International Monetary Fund is important because: A. It has sufficient financial resources to deal with a major global financial crisis. B. It has sufficient financial resources to help individual ... C. Emerging economies can exercise significant influence on it. D. It fixes exchange rates.

Last Answer : It has sufficient financial resources to help individual countries facing balance of payments problems

Description : ‘Don’t purchase in haste’, this important ………………. of the consumers. a. Responsibility b. Right c. Act d. All the above

Last Answer : a. Responsibility

Description : Change in one or more of the important terms in a contract, it is the case of (a) Novation (b) Rescission (c) Remission (d) Alternation

Last Answer : (d) Alternation

Description : How can we improve our customer service skills?

Last Answer : Improving customer service skills requires learning to communicate effectively, understanding the needs of customers, and building strong relationships. Solutions include taking classes, reading books, and seeking out opportunities to interact with customers.

Description : Should restaurants be able to tack on an additional fee for "special prep" when a customer has a food allergy & requires individualized service?

Last Answer : Depends on the situation, and it tends to be a trade-off for restaurants, as they may tend to seem inhospitable if they seem to be penalizing special needs. How inhospitable they seem can ... may perceive more need to do so than a restaurant that offers individual preparation on most meals anyway.

Description : Have you ever risked going to the bathroom while on hold with customer service ?

Last Answer : Yep. If the situation is really critical I pee in an appropriately size cup.

Description : What is the rudest customer service experience you've ever had?

Last Answer : Dismemberment is pretty rude.

Description : Could this be the dumbest customer service email of all time?

Last Answer : They really are interested in how your interaction with the automated system went. Some voice systems are so convoluted and keep redirecting that they get heavy criticism.

Description : Do companies actually read the customer service emails that are sent out after a visit?

Last Answer : Yes. I work in a hospital and we get a monthly letter with the results of all the surveys that had been returned the previous month. Names are mentioned, good or bad, and I make sure my ... the survey results. I don't think anything is ever accomplished from these surveys, but they are analyzed.

Description : When talking to a customer service rep on the phone, what was the most unusual accent you've experienced?

Last Answer : answer:I once called some customer service rep, for what I do not remember. I had it on speaker phone and my wife was near by. When the rep finally got on the phone she had such a thick southern ... a southern accent or a heavy northern accent (dontcha know?) and I have no idea what they are saying.

Description : Would you regard this as bad customer service?

Last Answer : It’s not the best service but I would usually just take the onions off myself and not make a big deal about it.

Description : What do you think about customer service people telling you to give them all excellents on surveys?

Last Answer : The car dealerships take those surveys seriously. Anything less than an excellent is considered bad. It really does suck. Guys can get fired over it. They also effect the dealers standing with the ... review is a negative. I always give them excellent a unless they do something especially bad.

Description : How to make a customer service rep position sound good on a resume?

Last Answer : answer:Here are the skills you have developed for your job: Triaging customer calls and routing them to the right department or solving their problems. Interfacing with the public calmly and courteously no matter the provocation. Handling detailed claim forms.